Gracie's Grooming

★★★★★
  • 14778 Clayton Rd

    Chesterfield, MO 63017

    Map & Directions
  • 636-368-7281

About Gracie's Grooming

Categories
  • Pet Grooming
Hours
M Closed, Tu-Sa 8am-4pm, Su Closed
Special Offer
Call Today
Emails
  • graciesgroomshop@gmail.com
Year Established
  • 2008
Keywords
  • Deep Conditioning
  • Dog Grooming
  • Nail Clipping
  • Paw Conditioning
  • Teeth Brushing
Payment Options
  • American Express
  • Cash
  • Check
  • Discover
  • MasterCard
  • Visa
Services
  • Dog Grooming
  • Nail Clipping
  • Teeth Brushing
  • Paw Conditioning
  • Deep Conditioning Treatments
  • Flea Bath Treatments
  • Specialty Shampoos
  • Breed Trims
  • Puppy Cuts
  • Anal Glands

Pets & Animals

Pets & Animals
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My husband and I have a 15 week old puppy and both ladies knew this when they eagerly accepted our puppy and money for doggie day care. 3 weeks later my husband was told they could only accept our puppy twice a week because in one day they

3
★★★★★

My husband and I have a 15 week old puppy and both ladies knew this when they eagerly accepted our puppy and money for doggie day care. 3 weeks later my husband was told they could only accept our puppy twice a week because in one day they

.

Apparently they are under new management (again) as of summer 2012. Decided to give them another try and I couldn't be happier. Place is much cleaner than I remember, and everyone there is very friendly. Have had both groomers work on my

3
★★★★★

Apparently they are under new management (again) as of summer 2012. Decided to give them another try and I couldn't be happier. Place is much cleaner than I remember, and everyone there is very friendly. Have had both groomers work on my

.

I took my small dog to be shampooed. They had him for 4 hours. When I went to pick him up, he looked exactly the same (not kidding). I have since asked to speak with the owner, who has yet to call me back. The customer service was

3
★★★★★

I took my small dog to be shampooed. They had him for 4 hours. When I went to pick him up, he looked exactly the same (not kidding). I have since asked to speak with the owner, who has yet to call me back. The customer service was

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I just got a new puppy about 2 months ago, she's 11 months old, 50 lbs and a ball of energy! Smelly Dog is slightly over a mile from where I live and I had taken my last dog here about 8-10 years ago and had no problems. Since I got my

3
★★★★★

I just got a new puppy about 2 months ago, she's 11 months old, 50 lbs and a ball of energy! Smelly Dog is slightly over a mile from where I live and I had taken my last dog here about 8-10 years ago and had no problems. Since I got my

.

While I agree somewhat with the earlier posters, this establishment is under new management who is a dog lover. The place is completely redecorated with all sorts of dog items. The owner is very friendly and accomodating. I have had both

3
★★★★★

While I agree somewhat with the earlier posters, this establishment is under new management who is a dog lover. The place is completely redecorated with all sorts of dog items. The owner is very friendly and accomodating. I have had both

.

Dreadful! I dropped my dog off for grooming, I had not choice but to leave her because it was hot and I had to get work. The is terrible. She looks terrible. She more dirty than when I a dropped her off. She smelled like someone had

3
★★★★★

Dreadful! I dropped my dog off for grooming, I had not choice but to leave her because it was hot and I had to get work. The is terrible. She looks terrible. She more dirty than when I a dropped her off. She smelled like someone had

.

Passed this place on Olive and was curious about it--loved the name. Looked online and could not find a webpage for the business ( first red flag). Stopped in to check the place out and was horrified. The place reeked of urine

3
★★★★★

Passed this place on Olive and was curious about it--loved the name. Looked online and could not find a webpage for the business ( first red flag). Stopped in to check the place out and was horrified. The place reeked of urine

.

Our two dogs love Smelly Dog. The groomers love the dogs. I think they have wonderful prices. Our Dogs usually smell very nice after their visit. Not to sure what happened with the other review but I always pick up my dogs and never had a smelly issue.

2
★★★★★

Our two dogs love Smelly Dog. The groomers love the dogs. I think they have wonderful prices. Our Dogs usually smell very nice after their visit. Not to sure what happened with the other review but I always pick up my dogs and never had a smelly issue.

.

I have used Smelly Dog for three years for both my dogs and two cats. They have always; done precisely what I asked, done it on time and their grooming has been outstanding. Their fees are quite reasonable and the staff has always been friendly and helpful. I have absolutely no hesitation in reccomending Smelly Dog. Their are a number of places I could take my pets closer to home but why would I when I know what to expect with them? It may not be the salon in town

2
★★★★★

I have used Smelly Dog for three years for both my dogs and two cats. They have always; done precisely what I asked, done it on time and their grooming has been outstanding. Their fees are quite reasonable and the staff has always been friendly and helpful. I have absolutely no hesitation in reccomending Smelly Dog. Their are a number of places I could take my pets closer to home but why would I when I know what to expect with them? It may not be the salon in town

Pros: Easy to schedule appts. Fast and thorough

Cons: Lots of pets there but what do you expect at a dog/cat groomer/salon?

.

I was visiting St Louis and definitely needed to get my dog groomed. I was greeted by a woman who seemed to definitely enjoyed her job and liked dogs. My dog was ready at the time I was told and was groomed very well. I will definitely use this establishment again.

2
★★★★★

I was visiting St Louis and definitely needed to get my dog groomed. I was greeted by a woman who seemed to definitely enjoyed her job and liked dogs. My dog was ready at the time I was told and was groomed very well. I will definitely use this establishment again.

Pros: definately a good experience

Cons: none

.

This place is near my place of business, so dropping my dog off was very convenient.

I took my dog in and then had someone pick the dog up for me later and take the dog to my house, as I was going to be working late.

When I got home, I noticed my dog had an "off" smell. Not exactly like my dog had rolled in a pile of dung, but still stinky enough that another bath was needed!

My friend who picked up the dog said the place really smelled. Evidently, enough so that the smell permeated my freshly groomed dog and stunk up my friend's car. In all the times I've had my dog groomed, this has never happened. (BTW, my dog was at the groomers for about 4-5 hours total. I had *not* noticed a smell upon bringing my dog in that morning.)

At first, I was going to ignore the whole thing and just switch to a different groomer... But a few days later, I decided that I'd call to complain, because after all, bathing is a big part of grooming, right? Why bring the dog in if you have to re-bathe the dog yourself? I decided to ask for a partial refund or at least a "rain check" for a free future dog bath.

When I called and told my story to the woman who answered the phone, she told me she would have the owner call me the next day to discuss the situation. I never received a phone call.

Perhaps someone else has had okay service from this place, but to send me home with a smelly dog, literally, and then not fix the problem, was very "stinky" customer service, as far as I'm concerned.

I personally will be taking my dog elsewhere from now on and recommending that others do the same. YMMV.

1
★★☆☆☆

This place is near my place of business, so dropping my dog off was very convenient.

I took my dog in and then had someone pick the dog up for me later and take the dog to my house, as I was going to be working late.

When I got home, I noticed my dog had an "off" smell. Not exactly like my dog had rolled in a pile of dung, but still stinky enough that another bath was needed!

My friend who picked up the dog said the place really smelled. Evidently, enough so that the smell permeated my freshly groomed dog and stunk up my friend's car. In all the times I've had my dog groomed, this has never happened. (BTW, my dog was at the groomers for about 4-5 hours total. I had *not* noticed a smell upon bringing my dog in that morning.)

At first, I was going to ignore the whole thing and just switch to a different groomer... But a few days later, I decided that I'd call to complain, because after all, bathing is a big part of grooming, right? Why bring the dog in if you have to re-bathe the dog yourself? I decided to ask for a partial refund or at least a "rain check" for a free future dog bath.

When I called and told my story to the woman who answered the phone, she told me she would have the owner call me the next day to discuss the situation. I never received a phone call.

Perhaps someone else has had okay service from this place, but to send me home with a smelly dog, literally, and then not fix the problem, was very "stinky" customer service, as far as I'm concerned.

I personally will be taking my dog elsewhere from now on and recommending that others do the same. YMMV.

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