West County Family Practice

★★★☆☆
  • 14377 Woodlake Dr Ste 300

    Chesterfield, MO 63017

    Map & Directions
  • 314-434-3333

About West County Family Practice

Hours
By appointment

Health & Medical

Health & Medical
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There's a new doctor at this facility, Demetrious Politis. He has been my doctor for over 13 years and is excellent. His new staff at WC is great too. I never had that good of experience at his old practice. Dr. Politis always takes

3
★★★★★

There's a new doctor at this facility, Demetrious Politis. He has been my doctor for over 13 years and is excellent. His new staff at WC is great too. I never had that good of experience at his old practice. Dr. Politis always takes

.

I would not recommend this practice. I have gone to Dr. Kennington for approximatly 5 years and have been unimpressed for a variety of reasons. I intended to find a new doctor but a medical condition popped up on a weekend and I did not know whether I needed to go to the emergency room. I called the after-hours exchange which I have never done before. Dr. Smith was on call and rather than call me back, the exchange operator called me back. She told me he said that I either needed to go to the emergency room or call and schedule an appointment on Monday. I asked what Dr. Smith recommended and the operator repeated my options and said Dr. Smith was leaving the choice up to me. Last time I checked, he went to med school so he can give me his opinion, not me. In my opinion, this is horrible medical service - I am calling the doctor to get his recommendation and he does not have one. This is the straw that broke the camel's back and I am not returning to this practice.

1
★☆☆☆☆

I would not recommend this practice. I have gone to Dr. Kennington for approximatly 5 years and have been unimpressed for a variety of reasons. I intended to find a new doctor but a medical condition popped up on a weekend and I did not know whether I needed to go to the emergency room. I called the after-hours exchange which I have never done before. Dr. Smith was on call and rather than call me back, the exchange operator called me back. She told me he said that I either needed to go to the emergency room or call and schedule an appointment on Monday. I asked what Dr. Smith recommended and the operator repeated my options and said Dr. Smith was leaving the choice up to me. Last time I checked, he went to med school so he can give me his opinion, not me. In my opinion, this is horrible medical service - I am calling the doctor to get his recommendation and he does not have one. This is the straw that broke the camel's back and I am not returning to this practice.

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I was in need of a great Doctor.Someone recommended Dr.Kennington. Often times I get very uncomfortable when first meeting Doctors. Many are aloof and spend less than 5min w/you. The first time I met Dr. kennington the feelings of anxiety

3
★★★★★

I was in need of a great Doctor.Someone recommended Dr.Kennington. Often times I get very uncomfortable when first meeting Doctors. Many are aloof and spend less than 5min w/you. The first time I met Dr. kennington the feelings of anxiety

.

I found Dr. Kennington by process of picking a Doctor closest to my home. I had never heard of him. Thank God I picked him because He is a very nice man. I had just moved back to the US and had been gone for over 7 years.I needed a Primary

3
★★★★★

I found Dr. Kennington by process of picking a Doctor closest to my home. I had never heard of him. Thank God I picked him because He is a very nice man. I had just moved back to the US and had been gone for over 7 years.I needed a Primary

.

I saw Dr.Kennington when I returned to the US. He is very caring,spent time with me,asked me questions and made sure that I was ok.His staff is always friendly and since I don't have insurance, he makes sure that I don't have to spend to much money. I would refer him to anyone!!!

5
★★★★★

I saw Dr.Kennington when I returned to the US. He is very caring,spent time with me,asked me questions and made sure that I was ok.His staff is always friendly and since I don't have insurance, he makes sure that I don't have to spend to much money. I would refer him to anyone!!!

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.

I Like Dr. Kevin Smith. He's kind and thorough.
Unfortunately, in order to see him, you have to go through his frontline staff, who are cold and rude.
I wait at least 45 minutes each time I go.
Once, Dr. Smith was unable to come into the office. Rather than call and give me a heads up, nobody told me - not ever after I arrived! It wasn't until I overheard one of the receptionists takling about it that I asked and they confirmed and said I'd have to see Dr. Kennington (who was hurried and dismissive of my concerns.)
On top of the day-to-day rudeness, this seemed especially disrespectful.

1
★★☆☆☆

I Like Dr. Kevin Smith. He's kind and thorough.
Unfortunately, in order to see him, you have to go through his frontline staff, who are cold and rude.
I wait at least 45 minutes each time I go.
Once, Dr. Smith was unable to come into the office. Rather than call and give me a heads up, nobody told me - not ever after I arrived! It wasn't until I overheard one of the receptionists takling about it that I asked and they confirmed and said I'd have to see Dr. Kennington (who was hurried and dismissive of my concerns.)
On top of the day-to-day rudeness, this seemed especially disrespectful.

Pros: Dr. Smith is very kind

Cons: Long waits, rude staff

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This office is terrible! The staff is rude and slow, while the doctors spend about one minute with you and don't care at all. I couldn't even make an appointment for my husband with the nurse practitioner when he was really sick because he hadn't seen one of the main doctors before. I also had to keep calling after a blood test to get my test result and could only speak to the secretary. Never returning here again!

1
★☆☆☆☆

This office is terrible! The staff is rude and slow, while the doctors spend about one minute with you and don't care at all. I couldn't even make an appointment for my husband with the nurse practitioner when he was really sick because he hadn't seen one of the main doctors before. I also had to keep calling after a blood test to get my test result and could only speak to the secretary. Never returning here again!

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.

Dr. Smith really takes time with you and he cares about you and your feelings! He is wonderful, doesn't just rush through his appointments - of course, this means that sometimes he is late.... but he will spend a lot of time with you when it is your turn!

2
★★★★☆

Dr. Smith really takes time with you and he cares about you and your feelings! He is wonderful, doesn't just rush through his appointments - of course, this means that sometimes he is late.... but he will spend a lot of time with you when it is your turn!

Pros: caring, wonderful doctor

Cons: staff not friendly, they do run late a lot

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Dr. Kennington scoffed at my opinions and knowledge of the things that were happening in my own body! All he wants to do is get a kickback from whatever drug company he is writing his prescriptions for because every time I go, I leave with a huge bag full of samples, three prescriptions and a feeling of dissatisfaction. I was not listened to and was talked to like I was dumb.

4
★★★★☆

Dr. Kennington scoffed at my opinions and knowledge of the things that were happening in my own body! All he wants to do is get a kickback from whatever drug company he is writing his prescriptions for because every time I go, I leave with a huge bag full of samples, three prescriptions and a feeling of dissatisfaction. I was not listened to and was talked to like I was dumb.

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1 out of 1 people found this review helpful.

.

I recently had an appointment for an annual check up. Dr. Weick, who was fabulous, no longer works there so I had to see the nurse practitioner which was fine. She requested I have blood work done to check cholesterol levels etc. I received a phone call from someone in the office a few days after the blood work was done telling my levels were high and I needed to come in and see Dr. Kennington, who I usually prefer not to see, as he only wants to give you pills and rush you out the door. Well I decided to call back to get the results of the blood work, before making an appointment and found out my cholesterol level was lower than it has ever been since 2004! So why would Dr. Kennington need me to come into the office to discuss my level, which was barely over 200! The guy just wants to get your money and make you buy pills you don't need. I won't be going back to that over ever!!!

1
★☆☆☆☆

I recently had an appointment for an annual check up. Dr. Weick, who was fabulous, no longer works there so I had to see the nurse practitioner which was fine. She requested I have blood work done to check cholesterol levels etc. I received a phone call from someone in the office a few days after the blood work was done telling my levels were high and I needed to come in and see Dr. Kennington, who I usually prefer not to see, as he only wants to give you pills and rush you out the door. Well I decided to call back to get the results of the blood work, before making an appointment and found out my cholesterol level was lower than it has ever been since 2004! So why would Dr. Kennington need me to come into the office to discuss my level, which was barely over 200! The guy just wants to get your money and make you buy pills you don't need. I won't be going back to that over ever!!!

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1 out of 1 people found this review helpful.

.

I have seen Dr. Smith for a couple of years and he is a very nice and competent doctor. However, they are ALWAYS 40-60 minutes late.

Today, when I checked in, I asked if the doctor was on time, they answered yes that there is just 1 patient ahead of me. 45 minutes later I asked, they said just one patient ahead of me.

Its just like the Chinese Restaurant episode on Seinfeld.

I am leaving the practice. This was not an isolated incident. They are always running late.

1
★★☆☆☆

I have seen Dr. Smith for a couple of years and he is a very nice and competent doctor. However, they are ALWAYS 40-60 minutes late.

Today, when I checked in, I asked if the doctor was on time, they answered yes that there is just 1 patient ahead of me. 45 minutes later I asked, they said just one patient ahead of me.

Its just like the Chinese Restaurant episode on Seinfeld.

I am leaving the practice. This was not an isolated incident. They are always running late.

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Dr. Weick is among the best medical caretakers I've ever had -- I've moved out of state, but come back to St. Louis for annual exams and maintenance for a couple of long-term issues. She is approachable, thorough, clear, and emphasizes prevention. The office is clean; the staff is mixed, but largely helpful and pleasant; I'm able to get appointments with reasonable notice, and the office wait time is not too bad. One of the things the makes her stand out -- her determination to get to the heart of problems. She takes the time needed to collect information from her patients and other sources before making diagnoses, and her treatment recommendations are sound. I would recommend her wholeheartedly.

5
★★★★★

Dr. Weick is among the best medical caretakers I've ever had -- I've moved out of state, but come back to St. Louis for annual exams and maintenance for a couple of long-term issues. She is approachable, thorough, clear, and emphasizes prevention. The office is clean; the staff is mixed, but largely helpful and pleasant; I'm able to get appointments with reasonable notice, and the office wait time is not too bad. One of the things the makes her stand out -- her determination to get to the heart of problems. She takes the time needed to collect information from her patients and other sources before making diagnoses, and her treatment recommendations are sound. I would recommend her wholeheartedly.

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I have always questioned the medical care of Joseph Kennington however recently my daughter became seriously ill. After high fevers and several days of treating it like a virus I decided she should be seen so I took her to Dr. Kennington. He spent less than 5 minutes with her, after I had waited on hold for nearly 20 minutes to just have a live person to make the appointment. He did NOT examine her, he did NOT listen to her lungs; He did NOT look in her ears, he did NOT do a throat culture, he did NOT order any blood work or xrays; he only looked in her throat and wrote an Rx for zithromyacin. The following day my child was worse so I went straight to the ER; she had a 103.2 temp mid day. They did a full exam, throat culture, blood work and chest x-ray. My daughter had pneumonia. I told him that mononucleosis was going through the high school; if my child had mono her spleen could have been englarged, if she had fallen she could die of internal bleeding. If Dr. Kennington does NOT want to practice good medicine he should frankly stay home. HE IS DANGEROUS! I will no longer trust him with the care of anyone in my family.

1
★☆☆☆☆

I have always questioned the medical care of Joseph Kennington however recently my daughter became seriously ill. After high fevers and several days of treating it like a virus I decided she should be seen so I took her to Dr. Kennington. He spent less than 5 minutes with her, after I had waited on hold for nearly 20 minutes to just have a live person to make the appointment. He did NOT examine her, he did NOT listen to her lungs; He did NOT look in her ears, he did NOT do a throat culture, he did NOT order any blood work or xrays; he only looked in her throat and wrote an Rx for zithromyacin. The following day my child was worse so I went straight to the ER; she had a 103.2 temp mid day. They did a full exam, throat culture, blood work and chest x-ray. My daughter had pneumonia. I told him that mononucleosis was going through the high school; if my child had mono her spleen could have been englarged, if she had fallen she could die of internal bleeding. If Dr. Kennington does NOT want to practice good medicine he should frankly stay home. HE IS DANGEROUS! I will no longer trust him with the care of anyone in my family.

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1 out of 1 people found this review helpful.

.

Service has gone down hill tremendously. They are always 45 minutes behind with the appointments and the doctors will not spend any time with you. A long appointment lasts about 4 minutes.

2
★★☆☆☆

Service has gone down hill tremendously. They are always 45 minutes behind with the appointments and the doctors will not spend any time with you. A long appointment lasts about 4 minutes.

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1 out of 1 people found this review helpful.

.

I saw Dr. Smith a couple of times over a year's period before I switched to another doctor due to a change in my insurance plan. For the most part, this place is okay but I don't feel I got very good explaination to questions I asked. Maybe the doc felt that all the medical talk was too complicated to explain to someone outside the field. I don't know. The staff would sometimes look to be in a foul mood and really make the visit less enjoyable overall.

3
★★★☆☆

I saw Dr. Smith a couple of times over a year's period before I switched to another doctor due to a change in my insurance plan. For the most part, this place is okay but I don't feel I got very good explaination to questions I asked. Maybe the doc felt that all the medical talk was too complicated to explain to someone outside the field. I don't know. The staff would sometimes look to be in a foul mood and really make the visit less enjoyable overall.

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1 out of 1 people found this review helpful.

.

I was a patient of Dr. Kevin Smith's for over ten years, and the only reason I am no longer his patient is that I have moved out of state. I would recommend Dr. Smith to anyone. He takes the time to speak with each patient and understand their concerns. His staff is consistently helpful and courteous. I am not sure what happened to the previous reviewer, but I know that other patients of West County Family Practice that I have spoken to have had experiences similar to my own. In addition, they accept most insurance plans and are very accomodating with regard to last minute appointments.

PROS: Great location and staff.
CONS:

5
★★★★★

I was a patient of Dr. Kevin Smith's for over ten years, and the only reason I am no longer his patient is that I have moved out of state. I would recommend Dr. Smith to anyone. He takes the time to speak with each patient and understand their concerns. His staff is consistently helpful and courteous. I am not sure what happened to the previous reviewer, but I know that other patients of West County Family Practice that I have spoken to have had experiences similar to my own. In addition, they accept most insurance plans and are very accomodating with regard to last minute appointments.

PROS: Great location and staff.
CONS:

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.

I used to go here and the doctor I used was i now know a total joke. He never knew anything and he would spend like one second with me then just give me drugs. I stopped seeing him and now my doctor I see actually takes time and talks to me this place is a mess!!

PROS: none
CONS: awful doctors and staff was always crabby!!

1
★☆☆☆☆

I used to go here and the doctor I used was i now know a total joke. He never knew anything and he would spend like one second with me then just give me drugs. I stopped seeing him and now my doctor I see actually takes time and talks to me this place is a mess!!

PROS: none
CONS: awful doctors and staff was always crabby!!

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1 out of 1 people found this review helpful.

 

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