Cary O'Brien's Design and Color Spa

★★★☆☆
  • 2107 Zumbehl Rd

    Saint Charles, MO 63303

    Cross street: Our St. Charles location is conveniently located at 2107 Zumbehl Rd. in the corner of the Dierburgs

    Map & Directions
  • 636-947-1027

3.1429 28
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I bought a groupon to use here and I wasn't expecting much since it was discounted, but I needed a massage and added a facial as well.
Howeever, the girls here took really great care of me! The massage thereapist Jennifer was excellent, took her time to explain what to expect and told after I told her about my low back pain she said she could spend more time on it. It felt great and she knows how to give deep work!
My facial was done by a new girl there, Kylie who did an great job and showed me some products for my skin (the anti aging stuff by dermalogica).
All in all I was impressed by their services and knowledge and I can't wait to go back!

2
★★★★★

I bought a groupon to use here and I wasn't expecting much since it was discounted, but I needed a massage and added a facial as well.
Howeever, the girls here took really great care of me! The massage thereapist Jennifer was excellent, took her time to explain what to expect and told after I told her about my low back pain she said she could spend more time on it. It felt great and she knows how to give deep work!
My facial was done by a new girl there, Kylie who did an great job and showed me some products for my skin (the anti aging stuff by dermalogica).
All in all I was impressed by their services and knowledge and I can't wait to go back!

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Went there ONCE, first & LAST time, staff is snobby, rude & this salon is so not worth it, go elsewhere

1
★☆☆☆☆

Went there ONCE, first & LAST time, staff is snobby, rude & this salon is so not worth it, go elsewhere

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I used to love Carry O'Briens, so much that I brought 3 new clients with me when I went on my wedding day. Out of 4 of us only one got what they wanted. I did not have a trial done on my hair because it was only to be curled and the veils put in. This is something that anyone who does hair should be able to do. Well, my veils were put in wrong and upside down, and the curls fell before I even got home. (I only live 15min away.) We also had to redo 2 of my bridesmaids hair when we got home. I called a couple of days later to let them know I was upset and though I had not had a trial on my hair, a lot of the mess ups seemed to be rookie mistakes and I had expected better. They didn't have anything to say, not I'm sorry nothing. Holly in the spa is amazing but I will never go back after I saw the lack of customer service. May I recommend Studio Branca?

0
★☆☆☆☆

I used to love Carry O'Briens, so much that I brought 3 new clients with me when I went on my wedding day. Out of 4 of us only one got what they wanted. I did not have a trial done on my hair because it was only to be curled and the veils put in. This is something that anyone who does hair should be able to do. Well, my veils were put in wrong and upside down, and the curls fell before I even got home. (I only live 15min away.) We also had to redo 2 of my bridesmaids hair when we got home. I called a couple of days later to let them know I was upset and though I had not had a trial on my hair, a lot of the mess ups seemed to be rookie mistakes and I had expected better. They didn't have anything to say, not I'm sorry nothing. Holly in the spa is amazing but I will never go back after I saw the lack of customer service. May I recommend Studio Branca?

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I have been going to Cary O'Briens for 6 years now and paying full price. I have seen Cary on occasion and a few other girls over the years. Recently my friend (who will remain nameless) had gotten an email that said Cary would do her hair for FREE for several visits because her stylist left and I guess this was their desperate attempt to get her back in their salon. This really upset me that they would value a person that does not even go there anymore. They should value the clients they have and give them a discount(especially in this economy). This was a very bad business move. Here is some advise: remove your head from your *** take a breath of fresh air and you will get far my friend.

0
★☆☆☆☆

I have been going to Cary O'Briens for 6 years now and paying full price. I have seen Cary on occasion and a few other girls over the years. Recently my friend (who will remain nameless) had gotten an email that said Cary would do her hair for FREE for several visits because her stylist left and I guess this was their desperate attempt to get her back in their salon. This really upset me that they would value a person that does not even go there anymore. They should value the clients they have and give them a discount(especially in this economy). This was a very bad business move. Here is some advise: remove your head from your *** take a breath of fresh air and you will get far my friend.

Pros: no coment

Cons: 1 less client

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I heard Cary speak at Day Break a retreat I attended and liked what I heard so I thought I would give them a try. I went on the training night. That's the night Cary trains the new girls. I was a bit anxious to have a newbe but I have not like my hair for a bit so why not.
The stylist they gave me was Blair something. She started wiith A LOT of questions I thought just for a cut and color. After we talked she excused herself and came back with Cary. They went through the conversation againg and told me what they were going to do. I did feel better knowing that she was being watched over.
I got highlights and a color something, never had the color something before. Looked good.
The cut was different also, used thinning scissors and my hair now has the bounce I have been looking for.
I thouhgt Cary ran on a bit and talked alot but while Blair was mixing the color we talked and he told me how the consultation is the most over looked part of the visit and that they train more on it than almost anything else. I love my cut and color and made another appointment with Blair.
Would send a friend

2
★★★★☆

I heard Cary speak at Day Break a retreat I attended and liked what I heard so I thought I would give them a try. I went on the training night. That's the night Cary trains the new girls. I was a bit anxious to have a newbe but I have not like my hair for a bit so why not.
The stylist they gave me was Blair something. She started wiith A LOT of questions I thought just for a cut and color. After we talked she excused herself and came back with Cary. They went through the conversation againg and told me what they were going to do. I did feel better knowing that she was being watched over.
I got highlights and a color something, never had the color something before. Looked good.
The cut was different also, used thinning scissors and my hair now has the bounce I have been looking for.
I thouhgt Cary ran on a bit and talked alot but while Blair was mixing the color we talked and he told me how the consultation is the most over looked part of the visit and that they train more on it than almost anything else. I love my cut and color and made another appointment with Blair.
Would send a friend

Pros: they listened

Cons: no

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Connie was awesome! I love my new do! I even got to meet Cary. Although he is quite opiniated, it was still nice to meet him and hear his feedback. I will definitely go back to Connie.

2
★★★★☆

Connie was awesome! I love my new do! I even got to meet Cary. Although he is quite opiniated, it was still nice to meet him and hear his feedback. I will definitely go back to Connie.

Pros: Cute hairstyle/highlights

Cons: expensive

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i have been going to carys for a couple of years seeing one girl. My girl apparently decided to go somewhere else and instead of the staff letting me know they just put me with someone else with out my knowledge.. funny thing not too much later she left too then another and another. obviously the owner is doing something wrong but if you read his "ramblings" it's there own fault?! does he not take any responsibility himself? well mr. obrien obviously the grass IS greenier on the other side! so my advice,,, find somewhere else to go because it wont be long and your girl will be gone but it will be there own fault and nothing to do with the way things are ran there.. stupidity is humorous!

0
★☆☆☆☆

i have been going to carys for a couple of years seeing one girl. My girl apparently decided to go somewhere else and instead of the staff letting me know they just put me with someone else with out my knowledge.. funny thing not too much later she left too then another and another. obviously the owner is doing something wrong but if you read his "ramblings" it's there own fault?! does he not take any responsibility himself? well mr. obrien obviously the grass IS greenier on the other side! so my advice,,, find somewhere else to go because it wont be long and your girl will be gone but it will be there own fault and nothing to do with the way things are ran there.. stupidity is humorous!

Pros: few nice people

Cons: all the good people left

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Stephanie cut my hair short (looks just like Kate's on 'Jon and Kate plus 8'). I love it. She also added summer highlights for a finishing touch. Wow. I'm over 50 and have always worn my hair one length. This cut took years off of my face. Stephanie has been at Cary O'Briens since February. She said she worked in Phoenix at a Vidal Sasson Salon for 8 years; even studied hair techniques in Europe. If you're wanting a perfect cut and color, I'd ask for Stephanie. I'll be going back for sure!

2
★★★★★

Stephanie cut my hair short (looks just like Kate's on 'Jon and Kate plus 8'). I love it. She also added summer highlights for a finishing touch. Wow. I'm over 50 and have always worn my hair one length. This cut took years off of my face. Stephanie has been at Cary O'Briens since February. She said she worked in Phoenix at a Vidal Sasson Salon for 8 years; even studied hair techniques in Europe. If you're wanting a perfect cut and color, I'd ask for Stephanie. I'll be going back for sure!

Pros: Stephanie

Cons: none

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Stephanie cut my hair recently and not only was the cut exactly what I wanted, she was really nice and did her best to make me feel like a regular customer although this was my first visit to the salon. It won't be my last as long as Stephanie is there.

2
★★★★★

Stephanie cut my hair recently and not only was the cut exactly what I wanted, she was really nice and did her best to make me feel like a regular customer although this was my first visit to the salon. It won't be my last as long as Stephanie is there.

Pros: Really fantastic stylist

Cons: None

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STEPHANIE CUT MY HAIR THIS MORNING AND DID LOW LIGHTS. SHE IS THE FIRST STYLIST EVER THAT DID NOT INSIST THAT I CUT MY HAIR VERY SHORT. SHE MADE LONG HAIR WORK FOR ME. THANKS STEPHANIE .I KNOW YOU READ THIS.
YOUR 930AM CUSTOMER 5/22/09 RM

2
★★★★★

STEPHANIE CUT MY HAIR THIS MORNING AND DID LOW LIGHTS. SHE IS THE FIRST STYLIST EVER THAT DID NOT INSIST THAT I CUT MY HAIR VERY SHORT. SHE MADE LONG HAIR WORK FOR ME. THANKS STEPHANIE .I KNOW YOU READ THIS.
YOUR 930AM CUSTOMER 5/22/09 RM

Pros: Not as pricey as I thought

Cons: ABSOLUTELY NONE

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I said I liked my experience then I read the other reviews posted. Ouch! Here's mine. I went in on a recommendation from a friend. I needed something new and updated. I was given to a girl I later found out was a level two. (what's that mean?) We had a long but good consultation time about my hair before we did anything, I liked that. I was in for cut and color. The cut was real good just what I was looking for less hair and more bounce. I have a lot of hair. The color was also good as I just want to be blonde. Lots of highlights. She did put something on after the highlights were done it did cost more she said it would look better and I think it did.
I found out what her level was. Megan (I think) has been there since beauty school and has gone though the training program. The levels are how they advance up. I guess I'll go back I made my next appointment before I left.

2
★★★★★

I said I liked my experience then I read the other reviews posted. Ouch! Here's mine. I went in on a recommendation from a friend. I needed something new and updated. I was given to a girl I later found out was a level two. (what's that mean?) We had a long but good consultation time about my hair before we did anything, I liked that. I was in for cut and color. The cut was real good just what I was looking for less hair and more bounce. I have a lot of hair. The color was also good as I just want to be blonde. Lots of highlights. She did put something on after the highlights were done it did cost more she said it would look better and I think it did.
I found out what her level was. Megan (I think) has been there since beauty school and has gone though the training program. The levels are how they advance up. I guess I'll go back I made my next appointment before I left.

Pros: good communication with stylist

Cons: reading the other reviews

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I was upset when going to this place. Then to come on here, about to write a review and see that others had the same experiance, just makes me sick. I too had the experiance with the M name receptionist. I don't even have to know her name and i knew exactly who they were speaking of. Tall, small frame and the "you can see the marbles in there" look. She also kept asking me dumb questions after i had awnsered them in my sentance. It was almost like she wasn't listening.My experiance was with a Junior stylist. I will not mention her name, becasue she did do a good job! I'm not upset with her, i was upset with the prices. Too high and not what i was expecting. The cut was what i wanted. I am happy with it. The place is clean and looks nice, but it's not the Taj Mahal. There for i shouldn't be paying a HUGE pretty penny for my cut. I read in other posts about a queen like stylist. Thank goodness mine was not like this. She was pleasant and well trained.All of the other girls seemed kind and polite. I even got a "How was everything?" from the owner and was happy to atleast hear that. All in all i won't be going back again. It does matter who you hire.

0
★☆☆☆☆

I was upset when going to this place. Then to come on here, about to write a review and see that others had the same experiance, just makes me sick. I too had the experiance with the M name receptionist. I don't even have to know her name and i knew exactly who they were speaking of. Tall, small frame and the "you can see the marbles in there" look. She also kept asking me dumb questions after i had awnsered them in my sentance. It was almost like she wasn't listening.My experiance was with a Junior stylist. I will not mention her name, becasue she did do a good job! I'm not upset with her, i was upset with the prices. Too high and not what i was expecting. The cut was what i wanted. I am happy with it. The place is clean and looks nice, but it's not the Taj Mahal. There for i shouldn't be paying a HUGE pretty penny for my cut. I read in other posts about a queen like stylist. Thank goodness mine was not like this. She was pleasant and well trained.All of the other girls seemed kind and polite. I even got a "How was everything?" from the owner and was happy to atleast hear that. All in all i won't be going back again. It does matter who you hire.

Pros: Clean, MY stylist seemed friendly.

Cons: Owner has prices too high, un trained customer service.

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I went into this place to get my hair cut. Remember I am a male. I go into there and they ask me what level would you like? Me as a guy i dont realy care much about my hair like women. They wanted me to go the most expensive person which was around 40 dollars. there service was terriable and the girl at the front desk acted really stuck up and her S*** does not stink. DO NOT GO HERE!! Then the owner is nice but so into himself!!!!!!!!!!!!!!

0
★☆☆☆☆

I went into this place to get my hair cut. Remember I am a male. I go into there and they ask me what level would you like? Me as a guy i dont realy care much about my hair like women. They wanted me to go the most expensive person which was around 40 dollars. there service was terriable and the girl at the front desk acted really stuck up and her S*** does not stink. DO NOT GO HERE!! Then the owner is nice but so into himself!!!!!!!!!!!!!!

Pros: Clean smells good

Cons: Crappy service, stuck up people

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To the new eye this place looks great. I WAS a new client. I had my first appointment about 2 weeks ago .
It started out , that i was greeted by this uneducated girl. I am being nice when i say this. She was very nasaly and worked at the front desk. Before i barly got anything out she said, your here for Jenny, i'll let her know. Took my coat and said. "do you want a drink?" Now, these are all good things to do, but it's how she did them. I patiently waited. My appointment was at 2. I was getting Highlights and a cut. The girl at the front desk ( i believe her name started with an M ) then asks out of the blue, "where did you get your purse?" "It's fake isn't it?" WHO ASKS SOMEONE THAT ON A FIRST BASIS!!!!! There was another receptionist there. Darker shoulder length hair that seemed on the ball.... TOO BAD I DIDN'T GET HER.

I then waited until this Jenny came and got me an HOUR LATE! not only was she late, But she acted like the queen of sheba. That she was all hot s*** and it was ok that she was late. I mean it's not like other people have things to do. After talking with her on what i wanted , she then told me, i don't think you'll look good with that. ( I've had my hair that color before and i liked it) I preceeded to have that color. Long story short..... It wasn't the right color came out orngish red, The receptionist was rude and stupid, i waited an hour and it was not all worth 170!! MAY I ADD SHE WAS SOME KIND OF PROFESSIONALL DESIGNER!..

just don't go there , waste of time and money.

0
★☆☆☆☆

To the new eye this place looks great. I WAS a new client. I had my first appointment about 2 weeks ago .
It started out , that i was greeted by this uneducated girl. I am being nice when i say this. She was very nasaly and worked at the front desk. Before i barly got anything out she said, your here for Jenny, i'll let her know. Took my coat and said. "do you want a drink?" Now, these are all good things to do, but it's how she did them. I patiently waited. My appointment was at 2. I was getting Highlights and a cut. The girl at the front desk ( i believe her name started with an M ) then asks out of the blue, "where did you get your purse?" "It's fake isn't it?" WHO ASKS SOMEONE THAT ON A FIRST BASIS!!!!! There was another receptionist there. Darker shoulder length hair that seemed on the ball.... TOO BAD I DIDN'T GET HER.

I then waited until this Jenny came and got me an HOUR LATE! not only was she late, But she acted like the queen of sheba. That she was all hot s*** and it was ok that she was late. I mean it's not like other people have things to do. After talking with her on what i wanted , she then told me, i don't think you'll look good with that. ( I've had my hair that color before and i liked it) I preceeded to have that color. Long story short..... It wasn't the right color came out orngish red, The receptionist was rude and stupid, i waited an hour and it was not all worth 170!! MAY I ADD SHE WAS SOME KIND OF PROFESSIONALL DESIGNER!..

just don't go there , waste of time and money.

Pros: Nice place, well decorated.

Cons: Bad service , stylist, messed up hair and wasted money.

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I've been going to Cary O'Briens for years, since relocating to the St. Charles area. Their hair stylists are professional and very well trained and worth the price. They also have additional services (massage, makeup, nails) although I have yet to try them, as the pricing is a little high, comparatively speaking.

4
★★★★☆

I've been going to Cary O'Briens for years, since relocating to the St. Charles area. Their hair stylists are professional and very well trained and worth the price. They also have additional services (massage, makeup, nails) although I have yet to try them, as the pricing is a little high, comparatively speaking.

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I have tried every salon in St. Charles, and Cary O'Birens was the best! Salon De Christie seemed too stuck up for my taste. Cary O'Briens definetly took care of ALL my needs. I feel anyone who has had a bad experience should give it another shot because it is well worth it! I have see numerous girls there all different levels and have had nothing but wonderful experiences each time.. Thank you to all the wonderful staff at Cary O'Briens!!

2
★★★★★

I have tried every salon in St. Charles, and Cary O'Birens was the best! Salon De Christie seemed too stuck up for my taste. Cary O'Briens definetly took care of ALL my needs. I feel anyone who has had a bad experience should give it another shot because it is well worth it! I have see numerous girls there all different levels and have had nothing but wonderful experiences each time.. Thank you to all the wonderful staff at Cary O'Briens!!

Pros: fabulous people

Cons: missing baseboards

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I have been going to Cary's for quite some time now and always I feel like a part of a family to the way I'm greeted to the occasional hug. A lovely woman that has 19+ years of experience has been a friend a wonderful hair designer to me and all the girls have soo much training I am never nervous about the new styles they always want me to do. I always feel treated as a queen. The new york woman from queen's has done some services for me, she's awesome! along as some young stylists, I have gone to spa people as well. very relaxing from the pedicures to the massage, and don't forget the facials. Loved it from head to toe for years. check it out!

2
★★★★★

I have been going to Cary's for quite some time now and always I feel like a part of a family to the way I'm greeted to the occasional hug. A lovely woman that has 19+ years of experience has been a friend a wonderful hair designer to me and all the girls have soo much training I am never nervous about the new styles they always want me to do. I always feel treated as a queen. The new york woman from queen's has done some services for me, she's awesome! along as some young stylists, I have gone to spa people as well. very relaxing from the pedicures to the massage, and don't forget the facials. Loved it from head to toe for years. check it out!

Pros: The owner really cares about his team.

Cons: what con's

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i just wanted to say I went there once, it was ok nothing special, but my friends tell me that the owner treats his employees very badly. i cant support someone like that not when there are so many other great salon and spas. i gave to stars cause the girls there where alright.

1
★★☆☆☆

i just wanted to say I went there once, it was ok nothing special, but my friends tell me that the owner treats his employees very badly. i cant support someone like that not when there are so many other great salon and spas. i gave to stars cause the girls there where alright.

Pros: close to home

Cons: lots but mostly the owner's treatment of employees

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I went to this salon as a model for a junior stylist there working her way up in the salon. I went there knowing that I was a model and that my stylist was going to be helped and watched to make sure she was doing ok. But wow was that an experience. My stylist did a great job, i loved how it turned out but as for the owner... I felt so uncomfortable sitting there while he was being very rude to the stylist doing my hair. He was very unprofessional in front of a client, even if I was a model. I felt so bad for this stylist and all of them working there to have to be put in this situation. I know he was trying to teach her but the way he went about it made my whole experience very upsetting. I will not go in there again because I do not wish to support a business that is ran by someone who treats his stylist like this, especially in front of clients.

0
★☆☆☆☆

I went to this salon as a model for a junior stylist there working her way up in the salon. I went there knowing that I was a model and that my stylist was going to be helped and watched to make sure she was doing ok. But wow was that an experience. My stylist did a great job, i loved how it turned out but as for the owner... I felt so uncomfortable sitting there while he was being very rude to the stylist doing my hair. He was very unprofessional in front of a client, even if I was a model. I felt so bad for this stylist and all of them working there to have to be put in this situation. I know he was trying to teach her but the way he went about it made my whole experience very upsetting. I will not go in there again because I do not wish to support a business that is ran by someone who treats his stylist like this, especially in front of clients.

Pros: Being a model I received a free blowdry

Cons: The business owner

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I went here b/c my stylist from Columbia MO recommended them. I made sure to book with a senior stylist. The day I went there she had a nervous breakdown I was told. So after driving 45 minutes to get there and waiting at least 20 minutes before someone told me this, they stuck me with someone who was open. They stated she had 19+ yrs. of experience, which to me doesn't mean someone is good or not. She definately was not good. I think she tried but my hair ended up looking like an overpriced mullet. Do not go to these people, very unprofessional.

0
★☆☆☆☆

I went here b/c my stylist from Columbia MO recommended them. I made sure to book with a senior stylist. The day I went there she had a nervous breakdown I was told. So after driving 45 minutes to get there and waiting at least 20 minutes before someone told me this, they stuck me with someone who was open. They stated she had 19+ yrs. of experience, which to me doesn't mean someone is good or not. She definately was not good. I think she tried but my hair ended up looking like an overpriced mullet. Do not go to these people, very unprofessional.

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Being new to the area I was hesitant in searching for a new salon. Walking into the salon I was greeted by the friendly front desk staff who took my coat & offered me a beverage. I was escorted back with my stylist, Julie to discuss my hair needs. We consulted & decided on both a cut & color that would best suit me & my lifestyle. I found Julie to be very talented & knowledgable. She was able to answer my many, many questions. In the end I loved both my cut & color. I've never had so many compliments on my hair. I have defiantly found the salon that is perfect for me. I would highly recommend Cary O'Briens to anyone. Their different levels of sylists are sure to meet anyones needs & budget.

2
★★★★★

Being new to the area I was hesitant in searching for a new salon. Walking into the salon I was greeted by the friendly front desk staff who took my coat & offered me a beverage. I was escorted back with my stylist, Julie to discuss my hair needs. We consulted & decided on both a cut & color that would best suit me & my lifestyle. I found Julie to be very talented & knowledgable. She was able to answer my many, many questions. In the end I loved both my cut & color. I've never had so many compliments on my hair. I have defiantly found the salon that is perfect for me. I would highly recommend Cary O'Briens to anyone. Their different levels of sylists are sure to meet anyones needs & budget.

Pros: Knowledgable Staff & Guest loyalty Program

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I was referred to Cary by a good friend when I moved here and was very happy when I walked in and was greeted by a very nice girl behind the counter and felt like I was actually wanted in their salon. My two other places that I tried (and spent a lot more money) was not that pleasant.

But I was even happier with the service and the quality of cut that I got from Kelly. She sat me down before she even started and actually listened to what I really wanted. I was very very happy with everything that I received.

2
★★★★★

I was referred to Cary by a good friend when I moved here and was very happy when I walked in and was greeted by a very nice girl behind the counter and felt like I was actually wanted in their salon. My two other places that I tried (and spent a lot more money) was not that pleasant.

But I was even happier with the service and the quality of cut that I got from Kelly. She sat me down before she even started and actually listened to what I really wanted. I was very very happy with everything that I received.

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I have been going to this salon for over 3 years and would never think of leaving to go anyplace else. The styalists actually listen to what it is that you are wanting and make suggestions, the girls at the front desk always great you with a smile. I look forward to going and getting my hair done and know that I always walk away from there happy. Kelli is my styalist, but have used a few others and trust them all.

2
★★★★★

I have been going to this salon for over 3 years and would never think of leaving to go anyplace else. The styalists actually listen to what it is that you are wanting and make suggestions, the girls at the front desk always great you with a smile. I look forward to going and getting my hair done and know that I always walk away from there happy. Kelli is my styalist, but have used a few others and trust them all.

Pros: they treat with value when you walk in the door

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Made an appointment with one of the top stylists so as to get the best cut and color possible. She did a decent cut but it doesn't work on my hair for me to do it myself. Too much thinned out on the ends, instead of falling under it wants to flip up even when using my chi iron it doesn't want to work. The color was nice. But apparently she over booked herself as she didn't shampoo or rinse my hair she had a Jr. stylist do it and the Jr. stylist had to dry my hair and style it as the stylist I booked was giving a pedicure to someone else. They charged me as if the Sr. stylist had done the entire thing from start to finish. Wouldn't have had a problem paying what they wanted if the sr. stylist had actually done my hair from start to finish, even though I'm not happy with the cut. It was however somewhat overpriced. I won't be going back.

0
★☆☆☆☆

Made an appointment with one of the top stylists so as to get the best cut and color possible. She did a decent cut but it doesn't work on my hair for me to do it myself. Too much thinned out on the ends, instead of falling under it wants to flip up even when using my chi iron it doesn't want to work. The color was nice. But apparently she over booked herself as she didn't shampoo or rinse my hair she had a Jr. stylist do it and the Jr. stylist had to dry my hair and style it as the stylist I booked was giving a pedicure to someone else. They charged me as if the Sr. stylist had done the entire thing from start to finish. Wouldn't have had a problem paying what they wanted if the sr. stylist had actually done my hair from start to finish, even though I'm not happy with the cut. It was however somewhat overpriced. I won't be going back.

Pros: The color and highlights were nice

Cons: Overpriced, not sure who will be working on your hair

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Was refered to this salon by a friend and I regret ever going. It was 4 weeks before my wedding and I went in for over all color. The stylist was rude and said a lot of vulgur comments. After they were finished she realized that she missed almost 1/2 of my hair in the back. She did not mention this to me after the staff all started to wisper, the receptionist said something. I demand a refund or for them to fix my hair and after talking to the owner( who was not preofessional at all) offered to have someone else fix the problem( when it was convieant for them ) on a different day, so I had to take off 1/2 day to get their mistake fixed and they did nothing to compensate me for my inconvienance. I would NEVER reccomed them to anyone! BEWARE

0
★☆☆☆☆

Was refered to this salon by a friend and I regret ever going. It was 4 weeks before my wedding and I went in for over all color. The stylist was rude and said a lot of vulgur comments. After they were finished she realized that she missed almost 1/2 of my hair in the back. She did not mention this to me after the staff all started to wisper, the receptionist said something. I demand a refund or for them to fix my hair and after talking to the owner( who was not preofessional at all) offered to have someone else fix the problem( when it was convieant for them ) on a different day, so I had to take off 1/2 day to get their mistake fixed and they did nothing to compensate me for my inconvienance. I would NEVER reccomed them to anyone! BEWARE

Cons: Unqualified Staff, Very unprofessional

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Connie at Cary O'Briens is absolutely fantastic! I have never had 'bad hair' when leaving Cary O'Briens!

2
★★★★★

Connie at Cary O'Briens is absolutely fantastic! I have never had 'bad hair' when leaving Cary O'Briens!

Pros: Everything!

Cons: Can't think of any

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I just needed a hair cut. When I walked to see if I could get one now I was greeted by the most friendly girl. She said let's have a look and went to I guess her computer screen. I think I caught a reluctant smile as she looked up then she said let me go check. 30 seconds later she was back with a no problem, Connie can see you in 5 minutes. I asked her what her name was and she said Jessie. Then she asked me if I would like something to drink, I said yes. As I was waiting Jessie asked me if I would like a massage right after my haircut? I had not had nor thought of getting a massage in a long time and said yes. As for the cut. Connie was great. A sharp wit chick from Queen's NY. Nice haircut and she had some conversation thing before she started cutting. She actually talked to me. And for the massage again a conversation thing or zone I think she said. Very nice good pressure. This salon is in a strip mall but the service and the atmosphere are top notch.

2
★★★★★

I just needed a hair cut. When I walked to see if I could get one now I was greeted by the most friendly girl. She said let's have a look and went to I guess her computer screen. I think I caught a reluctant smile as she looked up then she said let me go check. 30 seconds later she was back with a no problem, Connie can see you in 5 minutes. I asked her what her name was and she said Jessie. Then she asked me if I would like something to drink, I said yes. As I was waiting Jessie asked me if I would like a massage right after my haircut? I had not had nor thought of getting a massage in a long time and said yes. As for the cut. Connie was great. A sharp wit chick from Queen's NY. Nice haircut and she had some conversation thing before she started cutting. She actually talked to me. And for the massage again a conversation thing or zone I think she said. Very nice good pressure. This salon is in a strip mall but the service and the atmosphere are top notch.

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But after that I didn't get the care and attention I wanted. I also felt like I was being rushed in and out. The atmosphere was generally pretty good but for the amount I was paying and the difficulty in making an appointment I didn't want to be taken for granted after I was a regular customer. I may go back and try it again with a different stylist, not sure.

1
★★★☆☆

But after that I didn't get the care and attention I wanted. I also felt like I was being rushed in and out. The atmosphere was generally pretty good but for the amount I was paying and the difficulty in making an appointment I didn't want to be taken for granted after I was a regular customer. I may go back and try it again with a different stylist, not sure.

Pros: Nice decor, Lots of products, Appointment reminders

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Salon focuses on creating fashionable hair styles and designs for customers looking for a new look.

 

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