Jimmy John's

★★★★☆
  • 4300 Roanoke Pkwy

    Kansas City, MO 64111

    Map & Directions
  • 816-561-6222

About Jimmy John's

Hours
Sun-Wed 11am-10pm, Thu-Sat 11am-4pm

Food

Food
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3.5 4
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Love Jimmy John's food. Drive thru orders are wrong more than 50% of the time. Tried to get delivery for the first time.....30 minutes passed and nothing. Called and driver was lost; however no one got our phone number when we ordered, so they couldn't call us to tell us that. Waited another 15 minutes, nothing! Spent 10 minutes on phone with driver, (a hour has passed since our phone order) and he still could not find us. So we cancelled our order. Very displeased. Don't know why we keep going back. This the store in North KC by the way.

1
★★☆☆☆

Love Jimmy John's food. Drive thru orders are wrong more than 50% of the time. Tried to get delivery for the first time.....30 minutes passed and nothing. Called and driver was lost; however no one got our phone number when we ordered, so they couldn't call us to tell us that. Waited another 15 minutes, nothing! Spent 10 minutes on phone with driver, (a hour has passed since our phone order) and he still could not find us. So we cancelled our order. Very displeased. Don't know why we keep going back. This the store in North KC by the way.

Pros: Great sandwiches

Cons: Repeatedly bad service

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but rude employees. The first time we ordered from there, the person on the phone was nice and helpful, the order arrived quickly. However the 2nd time we ordered from there, the lady was rude and not helpful at all. My husband canceled the order and she called back demanding our credit card because they had already started to make the food. He said not my problem and asked to speak with the manager and it turns out she was the manager. Overall, good food but the manager need some customer service skills.

4
★★★★☆

but rude employees. The first time we ordered from there, the person on the phone was nice and helpful, the order arrived quickly. However the 2nd time we ordered from there, the lady was rude and not helpful at all. My husband canceled the order and she called back demanding our credit card because they had already started to make the food. He said not my problem and asked to speak with the manager and it turns out she was the manager. Overall, good food but the manager need some customer service skills.

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Jimmy John's is easily the best of the chain sandwich shops I've eaten at. Used to live in downtown Columbia and I went there on a regular basis. Never got a bad sandwich once. Very excited there is one in downtown KC now on 11th.

1
★★★☆☆

Jimmy John's is easily the best of the chain sandwich shops I've eaten at. Used to live in downtown Columbia and I went there on a regular basis. Never got a bad sandwich once. Very excited there is one in downtown KC now on 11th.

Pros: very satisfying

Cons: don't take your date there

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Great Food! Low price! What more can you ask for? The bread is fabulous. The staff wear fun t-shirts with witty quips on the back. Typically, there's standing room only with outside seating. Great sammich.

2
★★★★★

Great Food! Low price! What more can you ask for? The bread is fabulous. The staff wear fun t-shirts with witty quips on the back. Typically, there's standing room only with outside seating. Great sammich.

Pros: fast, inexpensive, delicious

Cons: limited seating, limited parking

 

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