I have done my banking here for over a decade and am very pleased with the service and features I receive there. While it doesn't have all of the products, services, and frills of traditional banks, it has met all of my financial needs quite nicely. The rates are better than at normal banks, and the fees are much lower. Occasionally, I will get someone who may not be quite up to snuff on their training, but overall, I have no complaints about the service provided by this bank to myself and my family.
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