Baer Custom Fence & Deck

★☆☆☆☆
  • 1818 S Osage St

    Independence, MO 64055

    Map & Directions
  • 816-833-3999

About Baer Custom Fence & Deck

1.0 5
Hi! Sign in to let us know how Baer Custom Fence & Deck was?
Write a Review
.

Please if you value your money and time avoid this company. It is unprofessional and has the worst customer service I have experienced. The sales person Roger is to be avoided. My fence was installed by them 3 to 4 years ago and is falling down. It turns out several of the posts are not properly placed and are shallow in depth. I called after it was installed but Roger never returned my call (he had my money). My son just got diagnosed with autism so I was not totally focused and failed to keep calling him or sue. I just called him today and was meet with a rudeness and unhelpfulness. Unless you want to spend lots of time arguing or suing avoid this company.

1
★☆☆☆☆

Please if you value your money and time avoid this company. It is unprofessional and has the worst customer service I have experienced. The sales person Roger is to be avoided. My fence was installed by them 3 to 4 years ago and is falling down. It turns out several of the posts are not properly placed and are shallow in depth. I called after it was installed but Roger never returned my call (he had my money). My son just got diagnosed with autism so I was not totally focused and failed to keep calling him or sue. I just called him today and was meet with a rudeness and unhelpfulness. Unless you want to spend lots of time arguing or suing avoid this company.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The company was very quick to cash my check, but when it came to working they had no desire to do any. The "workers" they sent out were horrible. One even tried to hit me up for gas money for the company truck after working for a whole 2 hours. I would never suggest to anyone using this company. They just don't care how bad a job they do and they use inferior materials. All my fence posts were twisted and splitting within 2 months of construction.

1
★☆☆☆☆

The company was very quick to cash my check, but when it came to working they had no desire to do any. The "workers" they sent out were horrible. One even tried to hit me up for gas money for the company truck after working for a whole 2 hours. I would never suggest to anyone using this company. They just don't care how bad a job they do and they use inferior materials. All my fence posts were twisted and splitting within 2 months of construction.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

The sham continues. There are numerous issues with my fence as well.

I called numerous times & finally spoke with Roger -said he would take care of the issues only to never show. I strongly suggest you find another contractor. They need to be turned in to a news station for ripping people off.

I was foolish to pay up front and be left with a fence that looks like a drunken clown installed it---boards not aligned & nails sticking out everywhere! Just what you want with children & pets! The crew did not speak English, so we were unable to point out the numerous mistakes they made. No walk through was performed by the rude owner after the "speedy job" was complete.

1
★☆☆☆☆

The sham continues. There are numerous issues with my fence as well.

I called numerous times & finally spoke with Roger -said he would take care of the issues only to never show. I strongly suggest you find another contractor. They need to be turned in to a news station for ripping people off.

I was foolish to pay up front and be left with a fence that looks like a drunken clown installed it---boards not aligned & nails sticking out everywhere! Just what you want with children & pets! The crew did not speak English, so we were unable to point out the numerous mistakes they made. No walk through was performed by the rude owner after the "speedy job" was complete.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Wow, my experience with Baer was EXACTLY the same. I was stupid for ever paying him in the first place. You're correct, the owner is very nice and attentive until he gets his $. My deck looked 10 years old 1 week after construction. All the posts are split, the boards are warped and I spend my free time replacing popped nails with deck screws. They went insane with the nail gun also! I'd say 40% of the nails missed their target. If you look under the deck you see plenty of nails going into NOTHING! I did finally get this crook out to the house after calling him DAILY for months to fix a warped board. Instead of replacing it, he just hammered 16 nails into its end! Guess what??!! Still not fixed and the deck looks that much worse!! I called him and told him I was considering legal action and he cursed me and told me he'd make my lawyer look like a fool. Only reason for not proceeding is I wasn't about to spend any more $ on a lawyer. Already spent $3K on junk. Oh yeah, the day they did the deck I came home from work upon it's completion and EASILY noticed large gaps where they didn't measure their cuts right on the railing. Instead of fixing the owner told me that "it is still sturdy" and that I just need to put some wood putty in the gaps!!!! Nevermind it looking like garbage, IT WILL HOLD!!! I filed a complaint with the BBB also. Expensive lesson I guess.

1
★☆☆☆☆

Wow, my experience with Baer was EXACTLY the same. I was stupid for ever paying him in the first place. You're correct, the owner is very nice and attentive until he gets his $. My deck looked 10 years old 1 week after construction. All the posts are split, the boards are warped and I spend my free time replacing popped nails with deck screws. They went insane with the nail gun also! I'd say 40% of the nails missed their target. If you look under the deck you see plenty of nails going into NOTHING! I did finally get this crook out to the house after calling him DAILY for months to fix a warped board. Instead of replacing it, he just hammered 16 nails into its end! Guess what??!! Still not fixed and the deck looks that much worse!! I called him and told him I was considering legal action and he cursed me and told me he'd make my lawyer look like a fool. Only reason for not proceeding is I wasn't about to spend any more $ on a lawyer. Already spent $3K on junk. Oh yeah, the day they did the deck I came home from work upon it's completion and EASILY noticed large gaps where they didn't measure their cuts right on the railing. Instead of fixing the owner told me that "it is still sturdy" and that I just need to put some wood putty in the gaps!!!! Nevermind it looking like garbage, IT WILL HOLD!!! I filed a complaint with the BBB also. Expensive lesson I guess.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Save your money! If I had checked the BBB before, I would never have hired this company to build a deck! The owner is extremely rude on the phone, after he gets your money! I have huge cracks in both deck supports, the wood is warping, and the nails are beginning to come out of the wood. the stain was not applied properly and is now streaked. All this for $3600! I filed a complaint with BBB which the owner ignored, sent him a letter with pictures of the mess he created, and received no reply. I will have to have someone else come and fix this mess! I would sue, but I don't want to lay eyes on this guy anymore! Buyer Beware with this company!

1
★☆☆☆☆

Save your money! If I had checked the BBB before, I would never have hired this company to build a deck! The owner is extremely rude on the phone, after he gets your money! I have huge cracks in both deck supports, the wood is warping, and the nails are beginning to come out of the wood. the stain was not applied properly and is now streaked. All this for $3600! I filed a complaint with BBB which the owner ignored, sent him a letter with pictures of the mess he created, and received no reply. I will have to have someone else come and fix this mess! I would sue, but I don't want to lay eyes on this guy anymore! Buyer Beware with this company!

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

Wait, you're the expert.

If you've been to or used Baer Custom Fence & Deck, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review