Firestone Complete Auto Care

★☆☆☆☆
Whatever you drive, drive a Firestone

About Firestone Complete Auto Care

Hours
Sunday 8:00 AM-5:00 PM, Monday 7:00 AM-7:00 PM, Tuesday 7:00 AM-7:00 PM, Wednesday 7:00 AM-7:00 PM, Thursday 7:00 AM-7:00 PM, Friday 7:00 AM-7:00 PM, Saturday 7:00 AM-7:00 PM
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Automotive

Automotive
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put on a set of tires with the wrong size, noticed what happened after got home. not only the wrong size tires caused speedometer to mismatch with the vehicle, but also those tires were unsafe, so called them up to ask for an exchange and pay the difference for a better set with the correct size. the service advisor, tim, denied mistakes and refused the resolution unless pay extra for another service (mount & balance). but it was their mistakes.... shouldn't people who work for ""Expert"" Tire be the ""experts""? if that's the case, why didn't they know that the wrong size of tires can cause a mismatch on the speedometer? if they know it, then why did they still mount the wrong size tires on my vehicle? seems like they're either NOT EXPERTS like their name, or they're trying to scam their customers.... BE WARE....

0
★☆☆☆☆

put on a set of tires with the wrong size, noticed what happened after got home. not only the wrong size tires caused speedometer to mismatch with the vehicle, but also those tires were unsafe, so called them up to ask for an exchange and pay the difference for a better set with the correct size. the service advisor, tim, denied mistakes and refused the resolution unless pay extra for another service (mount & balance). but it was their mistakes.... shouldn't people who work for ""Expert"" Tire be the ""experts""? if that's the case, why didn't they know that the wrong size of tires can cause a mismatch on the speedometer? if they know it, then why did they still mount the wrong size tires on my vehicle? seems like they're either NOT EXPERTS like their name, or they're trying to scam their customers.... BE WARE....

Pros: close to town

Cons: awful service, KNOW NOTHING about tires....

Message from Firestone Complete Auto Care

Our skilled technicians at your Sedalia, MO Firestone Complete Auto Care are ready to serve all of your vehicle needs, keeping your car newer longer. From tires, auto services, and brakes, to alignments, transmissions, and batteries, your Firestone Complete Auto Care is your total car care company! You can drive easy with our Fixed Right Promise, too. We promise your car will be fixed right the first time, at the right price, and delivered right on time. Call or make an appointment online at one of our 1,700 locations. We re open late and on weekends!

 

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