Roy's Tire & Auto

★★★★☆
  • 408 E Jackson Blvd

    Jackson, MO 63755

    Cross street: 408 East Jackson Blvd, Jackson, MO

    Map & Directions
  • 573-204-8473

About Roy's Tire & Auto

Hours
Mon-Fri Closed ; Sat 8am-Noon ; Sun Closed

Automotive

Automotive
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My Honda Odyssey broke down and I had it towed to Roy's. Roy determined that a bolt broke on the radiator and caused extensive damage. Roy told us he fixed it. About 6-8 weeks later, the very same thing happened, according to Roy. He repaired the damage for no charge, even though we were out towing and loss of vehicle expenses. He said it was just an odd thing that the bolt broke twice in that short of time span. About another 6-8 weeks later, we had Roy look the van over before we drove it to Washington D.C. on vacation. No problems were found. Two days at D.C. and the van started having problems. We consulted several rating websites and AAA and found a reliable mechanic. The first question the mechanic asked was, "Was your vehicle in an accident because the radiator looks like someone pulled it out of a junkyard." The fan was bent, the cap not holding pressure, and coolant had leaked out. After spending over $700 just to get us home, I contacted Roy to ask him about reimbursing us $1000 for original work done, latest work (partial), vehicle rental, etc. We have yet to hear back from Roy. We used Roy because he is highly recommended in our area. Even when every oil change leaked on our garage floor, we still used him because many said he was the best. What a hard lesson we have learned!!

1
★☆☆☆☆

My Honda Odyssey broke down and I had it towed to Roy's. Roy determined that a bolt broke on the radiator and caused extensive damage. Roy told us he fixed it. About 6-8 weeks later, the very same thing happened, according to Roy. He repaired the damage for no charge, even though we were out towing and loss of vehicle expenses. He said it was just an odd thing that the bolt broke twice in that short of time span. About another 6-8 weeks later, we had Roy look the van over before we drove it to Washington D.C. on vacation. No problems were found. Two days at D.C. and the van started having problems. We consulted several rating websites and AAA and found a reliable mechanic. The first question the mechanic asked was, "Was your vehicle in an accident because the radiator looks like someone pulled it out of a junkyard." The fan was bent, the cap not holding pressure, and coolant had leaked out. After spending over $700 just to get us home, I contacted Roy to ask him about reimbursing us $1000 for original work done, latest work (partial), vehicle rental, etc. We have yet to hear back from Roy. We used Roy because he is highly recommended in our area. Even when every oil change leaked on our garage floor, we still used him because many said he was the best. What a hard lesson we have learned!!

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We have purchased tires from Roy and even called on his mechanics when our car cut out on us right at 5:00 in the evening. They stayed and fixed it for us. We know he has done similar things for others. He does all he can to please his customers. It's a great hometown place to go.

5
★★★★★

We have purchased tires from Roy and even called on his mechanics when our car cut out on us right at 5:00 in the evening. They stayed and fixed it for us. We know he has done similar things for others. He does all he can to please his customers. It's a great hometown place to go.

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We have taken our vehicles to Roys Tire and Auto Service for quite some time and have found Roy to be both reasonable and fair with any work that we have had done. He will evaluate your problem at no cost to you. He also will help you find parts you need at the salvage yard if needed. Roy will do you right!

5
★★★★★

We have taken our vehicles to Roys Tire and Auto Service for quite some time and have found Roy to be both reasonable and fair with any work that we have had done. He will evaluate your problem at no cost to you. He also will help you find parts you need at the salvage yard if needed. Roy will do you right!

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