Momentum Cycles

★☆☆☆☆
  • 8640 Mexico Road

    O'Fallon, MO 63366

    Map & Directions
  • 636-240-9232

About Momentum Cycles

Details
Hours
Sun 12pm-4pm, Mon-Fri 10am-7pm, Sat 10am-5pm
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Their customer service stinks. I have had several bad experiences with different employees there. The little punk behind the counter in O'Fallon acts like he is doing you a favor by letting you walk in the door. I've dealt with him several times now and his attitude always stinks. This time he tried to blame me for a problem they had. I am now going to do all my bike shopping at Granada or Big Shark. I walked out of Momentum today and spent 500 bucks at Granada. That is money I would have spent in Momentum if he hadn't turned a 5 dollar issue into me taking my business to the competition.

I plan on spending another 3,000 dollars in bike related purchases in the next few months. I won't be spending that money at Momentum.

0
★☆☆☆☆

Their customer service stinks. I have had several bad experiences with different employees there. The little punk behind the counter in O'Fallon acts like he is doing you a favor by letting you walk in the door. I've dealt with him several times now and his attitude always stinks. This time he tried to blame me for a problem they had. I am now going to do all my bike shopping at Granada or Big Shark. I walked out of Momentum today and spent 500 bucks at Granada. That is money I would have spent in Momentum if he hadn't turned a 5 dollar issue into me taking my business to the competition.

I plan on spending another 3,000 dollars in bike related purchases in the next few months. I won't be spending that money at Momentum.

Pros: They sell bikes

Cons: Bad customer service

 

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