Shoe Carnival

★★★★☆
  • 3408 S Glenstone Ave

    Springfield, MO 65804

    Map & Directions
  • 417-882-3367

About Shoe Carnival

Hours
Sun 11am-7pm, Mon-Sat 9am-9:30pm

Shopping

Shopping
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3.5 4
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Bad experience, will never shop there again....they need better customer service skills, will make sure and tell everyone of my bad experience....tried to return a pair of work shoes that were defective and told no, because I had worn them one time....

2
★★☆☆☆

Bad experience, will never shop there again....they need better customer service skills, will make sure and tell everyone of my bad experience....tried to return a pair of work shoes that were defective and told no, because I had worn them one time....

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I once had a pair of shoes that were given to me as a gift and I did not have a receipt for them. Well, after less than a month, I had a problem with the shoes (manufacturing defect).
So I took them to the store and told them I did not have a receipt because someone else had purchased them for me. The man got up and went and found the same pair and brought them to me, kept my old ones and that was that. It took like 2 minutes, if that. No hassle. What great service!

4
★★★★☆

I once had a pair of shoes that were given to me as a gift and I did not have a receipt for them. Well, after less than a month, I had a problem with the shoes (manufacturing defect).
So I took them to the store and told them I did not have a receipt because someone else had purchased them for me. The man got up and went and found the same pair and brought them to me, kept my old ones and that was that. It took like 2 minutes, if that. No hassle. What great service!

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.

He can go in this store guaranteed to find what he needs. They have so many different styles to choose from. He is so picky on how his shoes fit, but has yet to come in this store and not find something that works with all they have to chose from.

4
★★★★☆

He can go in this store guaranteed to find what he needs. They have so many different styles to choose from. He is so picky on how his shoes fit, but has yet to come in this store and not find something that works with all they have to chose from.

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I go to this store alot. My frustration is that the dress styles seem to cater to a younger group. I'm sure they are current in the styles they carry but don't often find anything I like in the dress category--I do buy tennis shoes and casual sometimes.

4
★★★★☆

I go to this store alot. My frustration is that the dress styles seem to cater to a younger group. I'm sure they are current in the styles they carry but don't often find anything I like in the dress category--I do buy tennis shoes and casual sometimes.

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