Cross Trails Medical Ctr

★★★☆☆
  • 109 Highway 51 N

    Marble Hill, MO 63764

    Map & Directions
  • 573-238-1110

About Cross Trails Medical Ctr

Categories
Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
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Cross trails Dental. The reception staff is fabulous. The dental hyginest always seems too busy, no time for you, if you made the appointment 2 months ago. I believe Dr Merkley is at best, a second rate dentist. I had broke my denture over a year ago, the bottom ones. Well they just could not get then right. The clinic sends out the denture work out to be done. To make a long story short, this happened at least 5 times. In an effort ti get them to fit Dr Merklley filed down my teeth on my dentures down to mere NUBS. A then in an effort to get them to fit, she forced them down so hard she messed up my jaw and it still hurts. By the way I live 35 miles from the clinic so I had to drive to clinic everyday. She finally gave up on the dentures and told me to try those! She was tired of messing with me and my dentures. They still don't fit right, they rock on my gums!.

1
★☆☆☆☆

Cross trails Dental. The reception staff is fabulous. The dental hyginest always seems too busy, no time for you, if you made the appointment 2 months ago. I believe Dr Merkley is at best, a second rate dentist. I had broke my denture over a year ago, the bottom ones. Well they just could not get then right. The clinic sends out the denture work out to be done. To make a long story short, this happened at least 5 times. In an effort ti get them to fit Dr Merklley filed down my teeth on my dentures down to mere NUBS. A then in an effort to get them to fit, she forced them down so hard she messed up my jaw and it still hurts. By the way I live 35 miles from the clinic so I had to drive to clinic everyday. She finally gave up on the dentures and told me to try those! She was tired of messing with me and my dentures. They still don't fit right, they rock on my gums!.

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I have been a patient here for aprox. 5 years. Dr. seems to be overly concerned with whether a medication can be sold "on the streets". This to me is upsetting, and rather bothersome to hear coming from a professional. Often times the Dr. is overwhelmed with numerous patients and is snippy. Receptionist in the front seems very indecisive. Is very time consuming to contact or have a nurse/Dr. contact you back. Very poor skills with paper work. MANY times I have encountered with them losing paper work for medications being sent from pharmacutical company. Other Dr. in office is laid back, and seems to care about asking you questions about your complaint. Parking is good, location is good. Clean. Overall besides above mentioned complaints this office is a good one. The other staff seem to know what they are doing, and are friendly with you as a person and a patient. They also offer dental care at this location. If you don't have insurance they have "a sliding scale" to assist you with getting care.

PROS: Overall Great Staff.
CONS: Overwhelmed With Patients.

3
★★★☆☆

I have been a patient here for aprox. 5 years. Dr. seems to be overly concerned with whether a medication can be sold "on the streets". This to me is upsetting, and rather bothersome to hear coming from a professional. Often times the Dr. is overwhelmed with numerous patients and is snippy. Receptionist in the front seems very indecisive. Is very time consuming to contact or have a nurse/Dr. contact you back. Very poor skills with paper work. MANY times I have encountered with them losing paper work for medications being sent from pharmacutical company. Other Dr. in office is laid back, and seems to care about asking you questions about your complaint. Parking is good, location is good. Clean. Overall besides above mentioned complaints this office is a good one. The other staff seem to know what they are doing, and are friendly with you as a person and a patient. They also offer dental care at this location. If you don't have insurance they have "a sliding scale" to assist you with getting care.

PROS: Overall Great Staff.
CONS: Overwhelmed With Patients.

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This is a very nice medical clinic with highly qualified and trained staff in every department. Friendly service and easy appoitments and scheduling. Walk-ins welcome. Prompt service, reasonable rates.

4
★★★★☆

This is a very nice medical clinic with highly qualified and trained staff in every department. Friendly service and easy appoitments and scheduling. Walk-ins welcome. Prompt service, reasonable rates.

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