The Koetting Associates

★★☆☆☆
  • 2511 South Brentwood Blvd.

    St. Louis, MO 63144

    Map & Directions
  • 314-863-0000

Health & Medical

Health & Medical
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Had an eye exam and contact lens fitting. When all was said and done after the trial period of the wearing the contact lenses and I wanted to order them, the technician that actually fit me with the lenses forgot to write down what she gave me for the trial period. They went ahead and ordered what they thought was the the right thing and the lenses didn't work. Never again will I go back there as their staff is quite rude and the doctor doesn't even look at you. It's all run by technicians and you pay top dollar. I too, would not recommend this office to my worst enemy.

1
★☆☆☆☆

Had an eye exam and contact lens fitting. When all was said and done after the trial period of the wearing the contact lenses and I wanted to order them, the technician that actually fit me with the lenses forgot to write down what she gave me for the trial period. They went ahead and ordered what they thought was the the right thing and the lenses didn't work. Never again will I go back there as their staff is quite rude and the doctor doesn't even look at you. It's all run by technicians and you pay top dollar. I too, would not recommend this office to my worst enemy.

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The offices are beautiful and the equipment seems to be top of the line.
Now, when it comes to the staff, well, where do I begin? They have an arrogant way about them, a little rude and that Dr. Carmen Castellano is as rude and unpleasant as can be. I am sure he is extremely qualified but he needs to know how to treat people. The optician Kim, wouldn't even address me properly and was impolite. I wouldn't recommend them to my worst enemy.

1
★☆☆☆☆

The offices are beautiful and the equipment seems to be top of the line.
Now, when it comes to the staff, well, where do I begin? They have an arrogant way about them, a little rude and that Dr. Carmen Castellano is as rude and unpleasant as can be. I am sure he is extremely qualified but he needs to know how to treat people. The optician Kim, wouldn't even address me properly and was impolite. I wouldn't recommend them to my worst enemy.

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The Koetting Associates is a suite of several opticians/optometrists. They sell glasses in house, so you don't have to take your prescription to be filled elsewhere.

The facility and equipment is very clean and new, which can make the testing feel a little impersonal. We did have a minor billing error, but it was easy to resolve as the staff were very friendly and helpful.

3
★★★☆☆

The Koetting Associates is a suite of several opticians/optometrists. They sell glasses in house, so you don't have to take your prescription to be filled elsewhere.

The facility and equipment is very clean and new, which can make the testing feel a little impersonal. We did have a minor billing error, but it was easy to resolve as the staff were very friendly and helpful.

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