Autotire

★★☆☆☆
  • 1914 Richardson Rd

    Arnold, MO 63010

    Cross street: Store hours may vary by location

    Map & Directions
  • 636-467-7275

Automotive

Automotive
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Arnold Tire

1183 Cedar St Arnold, CA

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Keith's Automotive & Tire

125 Big Trees Rd Murphys, CA

2.0 3
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Another review described, the manager, as arrogant and rude. I agree wholeheartedly with that statement. I would also add that he will tell you anything you want to hear, no matter how untrue, if it keeps you (and your money) from taking your business elsewhere.

I recently took to my car to Autotire for a state inspection. My early morning appointment was made in advance. Two days before the appointment they called to reschedule because a technician would not be on duty. Fair enough, I rescheduled for later in the week at the same time. The evening before the appointment they called to reschedule me a second time. I'd already rearranged my schedule once and wasn't willing to inconvenience myself because of their poor scheduling.

I'm not sure how long a state inspection is supposed to take but I scheduled the initial appointment for 7:30am so I could get in and out quickly. On the day of the appointment, I didn't get a call that the car was 'done' until 11:50. Upon arrival, my car was NOT done as they were still running an emissions test at the time. I was also told that my less than six month old wiper blades needed to be replaced. I then proceeded to wait for another twenty minutes while they located my paperwork and car keys. Not once in that time did anyone alert me to what was going on, just left me standing at the front counter. Only one person asked if he could help me. It was about the same time that the manager came around and said he was helping me, only to walk away shortly thereafter without acknowledging me (the customer!).

NEVER AGAIN. I wasted half my day waiting for them to get their act together and try to bleed money from me for nonexistent problems. And forget about their supposed deals on oil changes. They are neither quick nor cheap. It's more efficient to do them yourself with instructions from a 'Auto Repair for Dummies' book.

The one star is only for the technician that helped me replace my wiper blades.

1
★☆☆☆☆

Another review described, the manager, as arrogant and rude. I agree wholeheartedly with that statement. I would also add that he will tell you anything you want to hear, no matter how untrue, if it keeps you (and your money) from taking your business elsewhere.

I recently took to my car to Autotire for a state inspection. My early morning appointment was made in advance. Two days before the appointment they called to reschedule because a technician would not be on duty. Fair enough, I rescheduled for later in the week at the same time. The evening before the appointment they called to reschedule me a second time. I'd already rearranged my schedule once and wasn't willing to inconvenience myself because of their poor scheduling.

I'm not sure how long a state inspection is supposed to take but I scheduled the initial appointment for 7:30am so I could get in and out quickly. On the day of the appointment, I didn't get a call that the car was 'done' until 11:50. Upon arrival, my car was NOT done as they were still running an emissions test at the time. I was also told that my less than six month old wiper blades needed to be replaced. I then proceeded to wait for another twenty minutes while they located my paperwork and car keys. Not once in that time did anyone alert me to what was going on, just left me standing at the front counter. Only one person asked if he could help me. It was about the same time that the manager came around and said he was helping me, only to walk away shortly thereafter without acknowledging me (the customer!).

NEVER AGAIN. I wasted half my day waiting for them to get their act together and try to bleed money from me for nonexistent problems. And forget about their supposed deals on oil changes. They are neither quick nor cheap. It's more efficient to do them yourself with instructions from a 'Auto Repair for Dummies' book.

The one star is only for the technician that helped me replace my wiper blades.

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I have been going to Autotire, Arnold, MO for a couple years. However, recently, I brought my car in for an oil change and tire rotation, and I asked them to be sure to check my tire pressure at that time, because my tire pressure light was on. After I left, the light continued to stay on, and after 2 days, I brought my car back for inspection. They told me that all of the tire pressures were different (33, 37 etc). Obviously, no one had checked.
ALSO, during the tire rotation, they scratched EVERY ONE of my alloy wheels with their impact socket, when removing the wheels for the rotation. Several gouges/scratches on each wheel.
After contacting them a total of 3 times about it, they agreed to send out my wheels to have them fixed - - but I would be out of a car for 3 days. I'm a mother of two, and there is no sensible reason I should be inconvenienced like this, for an mistake they made. But I have to do it, because the current condition of the wheels have depreciated my car.

1
★☆☆☆☆

I have been going to Autotire, Arnold, MO for a couple years. However, recently, I brought my car in for an oil change and tire rotation, and I asked them to be sure to check my tire pressure at that time, because my tire pressure light was on. After I left, the light continued to stay on, and after 2 days, I brought my car back for inspection. They told me that all of the tire pressures were different (33, 37 etc). Obviously, no one had checked.
ALSO, during the tire rotation, they scratched EVERY ONE of my alloy wheels with their impact socket, when removing the wheels for the rotation. Several gouges/scratches on each wheel.
After contacting them a total of 3 times about it, they agreed to send out my wheels to have them fixed - - but I would be out of a car for 3 days. I'm a mother of two, and there is no sensible reason I should be inconvenienced like this, for an mistake they made. But I have to do it, because the current condition of the wheels have depreciated my car.

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.

This is a clean auto business with a good selection of tires. I recommend you first get an online quote, usally emailed back to you withn the hour, its the best way to get the bottom line price the fastest with the least amount of leg work and it will be the bottom line price. I tried to talk them down further but it was as low as they would go but it was also lower than any other place and there price included everything including desposal of old tires and all the little stuff other places tag on and get you on, its all in there price already. They were nice and I would go back again and again for oil changes and rotations. Willing to do email with husband serving in Iraq to note the work done on car and why it was needed.

PROS: Bottomline pricing includes everything
CONS: took a while due to being busy but called when finished

4
★★★★☆

This is a clean auto business with a good selection of tires. I recommend you first get an online quote, usally emailed back to you withn the hour, its the best way to get the bottom line price the fastest with the least amount of leg work and it will be the bottom line price. I tried to talk them down further but it was as low as they would go but it was also lower than any other place and there price included everything including desposal of old tires and all the little stuff other places tag on and get you on, its all in there price already. They were nice and I would go back again and again for oil changes and rotations. Willing to do email with husband serving in Iraq to note the work done on car and why it was needed.

PROS: Bottomline pricing includes everything
CONS: took a while due to being busy but called when finished

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Message from Autotire

If you need tires in Arnold, MO that wonβ??t bust your budget come to us! We specialize in competitively-priced tires. Call Autotire Car Care Centers at 636-467-7275 and find out for yourself what great deals we have in store. We offer the following services:



* Wheel Alignment

* TPMS System Service

* Tire Rotation

* Tire Inspection

* Tire Air Pressure Check

* Tire Balancing

* Flat Tire Repair

* Brakes Replacement

* Shocks and Struts

* Steering Service

* Suspension Service

* Scheduled Maintenance

* Free Maintenance Inspection

* State Inspection

* Oil Change Service

* Fluid Services

* A/C System Service

* Exhaust Systems

* Catalytic Converters

* Mufflers

* Tune Ups

* Battery and Electrical Service

* Wiper Blade Replacement

* Electrical System Service

* Same Day Appointments

* Evening and Weekend Hours

* Online Coupons

* Fleet Service

* Online Learning Center

* Online Appointment Scheduler

More about Autotire

* Tires * Mufflers * Wiper Blades * Shocks * Struts * Batteries * Brakes * Valvoline Oil

 

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