Independence Center

★★★☆☆

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I have to say that when I moved from LA to Independence, MO temporarily I did not think that things would be this bad. This mall is small, the employees are kind stuck up in some of the stores and the vibe is just wrong. Myself, my husband and my three year old barely got through the front doors on a cold, wet day and security rudely told my husband to take his hood off. Mind you, there were plenty of people walking in with their hoods on that he rolled right past on his segway to get to my husband. My husband and I are both of mixed race and in our 20's but we didn't think that it was racial right away. While we were in the stores shopping we got ignored by plenty of employees and when we did get helped a lot of them were rude. Now there were a few that were polite and helpful but we couldn't help but feel discriminated against. We normally shop at high end malls and shops in California and don't even have to deal with people being stuck up or rude. I was shocked that such a mall with low budget types of stores would treat their customers that way or is it some kind of honor in Independence to work at a Foot Action or Macy's? With that I just want to say if you don't like the way you are treated don't shop at the mall. I realize that would be difficult because there are no other malls for miles but why give them your money if that's how they act? The mall I went to in Kansas was just as bad store wise but without the attitude. I am glad that in a month I will be back in LA the flyest city out there where there are plenty of malls, shopping, interesting and successful friendly people, restaurants, clubs and literally hundreds of things to do on a daily basis!

1
★☆☆☆☆

I have to say that when I moved from LA to Independence, MO temporarily I did not think that things would be this bad. This mall is small, the employees are kind stuck up in some of the stores and the vibe is just wrong. Myself, my husband and my three year old barely got through the front doors on a cold, wet day and security rudely told my husband to take his hood off. Mind you, there were plenty of people walking in with their hoods on that he rolled right past on his segway to get to my husband. My husband and I are both of mixed race and in our 20's but we didn't think that it was racial right away. While we were in the stores shopping we got ignored by plenty of employees and when we did get helped a lot of them were rude. Now there were a few that were polite and helpful but we couldn't help but feel discriminated against. We normally shop at high end malls and shops in California and don't even have to deal with people being stuck up or rude. I was shocked that such a mall with low budget types of stores would treat their customers that way or is it some kind of honor in Independence to work at a Foot Action or Macy's? With that I just want to say if you don't like the way you are treated don't shop at the mall. I realize that would be difficult because there are no other malls for miles but why give them your money if that's how they act? The mall I went to in Kansas was just as bad store wise but without the attitude. I am glad that in a month I will be back in LA the flyest city out there where there are plenty of malls, shopping, interesting and successful friendly people, restaurants, clubs and literally hundreds of things to do on a daily basis!

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First I would like to say to Jack N. that you was faced like a man. You said yourself that you was taken to the back room and surounded (to avoid a flight risk I am sure). My question would be, "what did you take and did they find it on you?" Security at this mall is very well trained. I have seen that security WILL give atleast one warning before choosing to address a said problem. Cinnamon, I find it hard to believe that security chose to eject you from the mall in regards to the first approach unless you was rude first hand. Point is that it is private property and you can be asked to leave at any moment. If you refuse then you are guilty of criminal tresspassing (land). I will finish by saying thanks Independence Center Security for doing well at your jobs and I give Independence Center Mall ten stars. Some people do not relize how much trouble security went through to clean this mall up. Thanks again.

5
★★★★★

First I would like to say to Jack N. that you was faced like a man. You said yourself that you was taken to the back room and surounded (to avoid a flight risk I am sure). My question would be, "what did you take and did they find it on you?" Security at this mall is very well trained. I have seen that security WILL give atleast one warning before choosing to address a said problem. Cinnamon, I find it hard to believe that security chose to eject you from the mall in regards to the first approach unless you was rude first hand. Point is that it is private property and you can be asked to leave at any moment. If you refuse then you are guilty of criminal tresspassing (land). I will finish by saying thanks Independence Center Security for doing well at your jobs and I give Independence Center Mall ten stars. Some people do not relize how much trouble security went through to clean this mall up. Thanks again.

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Yeah, it is me again. You losers took me to the back room and surrounded me like the punks you are. You are telling people you have a video of me? Show it.

1
★☆☆☆☆

Yeah, it is me again. You losers took me to the back room and surrounded me like the punks you are. You are telling people you have a video of me? Show it.

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0 out of 3 people found this review helpful.

.

I had by far one of the worst experinces at this mall and for that matter any other public place. I had just pulled into the shopping mall parking lot right outside of Macy's. I saw a woman get into a vehicle as I pulled to wait on her parking space as I was waiting I did notice the mall security had just pulled in behind me, I thought at that moment I was in the way so I moved closer to the curb asssuming I was in the way. At this point I see the lights on and they had moved closer to the back of my vehicle and when I saw this I asked the security was I still in the way he was approaching my vehicle at this time and he went to lean in the back of my vehicle and yelled into the vehicle and ask me "What I was doing" and I began to tell him that I was waiting on the parking space in front of me.He than told me If I didn't leave the premices he would call the police my 8 year old son was in the car with me and was beganing to cry so I see that htere is a space avaiable on the side that is closest to me and I pulled right in there, I go to get out and grab my son hand the security approachs me and says I just called the police I began to walk towards the door of the mall and he comes the independence police and another mall security he gets out of his car and threatens to take me to jail. I had called my mother and told her what had happened as I was standing there and him threatning to call the police when I went to hand him the phone he pushed my hand back and said I don't want to talk to anybody and said get off the premices this has all happened with in minutes. I would never imagine in this day and time harrassment like this still exist.

1
★☆☆☆☆

I had by far one of the worst experinces at this mall and for that matter any other public place. I had just pulled into the shopping mall parking lot right outside of Macy's. I saw a woman get into a vehicle as I pulled to wait on her parking space as I was waiting I did notice the mall security had just pulled in behind me, I thought at that moment I was in the way so I moved closer to the curb asssuming I was in the way. At this point I see the lights on and they had moved closer to the back of my vehicle and when I saw this I asked the security was I still in the way he was approaching my vehicle at this time and he went to lean in the back of my vehicle and yelled into the vehicle and ask me "What I was doing" and I began to tell him that I was waiting on the parking space in front of me.He than told me If I didn't leave the premices he would call the police my 8 year old son was in the car with me and was beganing to cry so I see that htere is a space avaiable on the side that is closest to me and I pulled right in there, I go to get out and grab my son hand the security approachs me and says I just called the police I began to walk towards the door of the mall and he comes the independence police and another mall security he gets out of his car and threatens to take me to jail. I had called my mother and told her what had happened as I was standing there and him threatning to call the police when I went to hand him the phone he pushed my hand back and said I don't want to talk to anybody and said get off the premices this has all happened with in minutes. I would never imagine in this day and time harrassment like this still exist.

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2 out of 3 people found this review helpful.

.

This mall has gotten so much nicer in the past few years you reall have to go check it out. They have open quite a few new stores and it is so much cleaner. They have 2 floors of shops and the bottom floor is a food court and a childrens play area. The play area is really nice and there is a ton of room for the kids to run around in and they have rides and they even have a merry go round. If you haven't been here in a while you need to go visit you won't be disappointed.

4
★★★★☆

This mall has gotten so much nicer in the past few years you reall have to go check it out. They have open quite a few new stores and it is so much cleaner. They have 2 floors of shops and the bottom floor is a food court and a childrens play area. The play area is really nice and there is a ton of room for the kids to run around in and they have rides and they even have a merry go round. If you haven't been here in a while you need to go visit you won't be disappointed.

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This mall has made an incredible turn around in the last decade. They have completely redone the interior, added amazing new upscale shops, and improved parking and security. The area around it offers more choices than you could possibly need, should you not find what you want at the mall. Some of the main shops include, Sears, Jones, Dillards, Bath and Body Works, Helzbergs, Old Navy, Lerner's, Build a Bear, and Applebees.

4
★★★★☆

This mall has made an incredible turn around in the last decade. They have completely redone the interior, added amazing new upscale shops, and improved parking and security. The area around it offers more choices than you could possibly need, should you not find what you want at the mall. Some of the main shops include, Sears, Jones, Dillards, Bath and Body Works, Helzbergs, Old Navy, Lerner's, Build a Bear, and Applebees.

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I was just here on saturday with my family and a friend and her daughter. The place was packed and it took me 45 minutes to find a parking place and my friend a little over an hour to find a place. There is a great selection of stores, and a great little play area for your kids to play. The only problem with the play area is that your kids must take their shoes off in order to play and my kids pediatrician told me thats how some infectious diseases are spread is in big play areas where they dont allow shoes, that dont get cleaning attention things like staff and strep can be spread quickly. My kids loved the carosel. The food court is a little cramped and their is only one set of restrooms in the entire mall. For a mall with 3 levels youd think that there would be more restrooms!

PROS: BIG
CONS: only one set of restrooms

5
★★★★★

I was just here on saturday with my family and a friend and her daughter. The place was packed and it took me 45 minutes to find a parking place and my friend a little over an hour to find a place. There is a great selection of stores, and a great little play area for your kids to play. The only problem with the play area is that your kids must take their shoes off in order to play and my kids pediatrician told me thats how some infectious diseases are spread is in big play areas where they dont allow shoes, that dont get cleaning attention things like staff and strep can be spread quickly. My kids loved the carosel. The food court is a little cramped and their is only one set of restrooms in the entire mall. For a mall with 3 levels youd think that there would be more restrooms!

PROS: BIG
CONS: only one set of restrooms

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.

This mall is one of the largest in the area, with 3 floors and numerous stores and food items to choose from. The lower floor consists of food venues and a large playground and carosel for the kids. The other two remaining floors offer shops, department stores, and some other food items including an Applebee's. A great place to shop for the family because it contains stores for everyone from baby to grandma. Watch the papers and the radio because they offer special hours around holidays where stores are open later and have huge sales with up to half off.

4
★★★★☆

This mall is one of the largest in the area, with 3 floors and numerous stores and food items to choose from. The lower floor consists of food venues and a large playground and carosel for the kids. The other two remaining floors offer shops, department stores, and some other food items including an Applebee's. A great place to shop for the family because it contains stores for everyone from baby to grandma. Watch the papers and the radio because they offer special hours around holidays where stores are open later and have huge sales with up to half off.

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