My Dentist

★★★☆☆
  • 13051 S. Hwy 71

    Grandview, MO 64030

    Map & Directions
  • 816-966-9450

About My Dentist

Categories
  • Dentists
Details
  • Tooth Veneers
  • Tooth Whitening
Hours
M 8am-5pm, Tu 7am-5pm, W 9am-6pm, Th 8am-5pm, F 8am-2pm, Sa-Su Closed
Phones
  • Fax (816-966-9009)
Payment Options
  • American Express
  • Android Pay
  • Apple Pay
  • Cash
  • Check
  • Discover
  • Financing
  • MasterCard
  • Samsung Pay
  • Visa

Health & Medical

Health & Medical
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All my experiences with MyDentist were much better than the reviews I read. The front desk was warm and very receptive, the two assistanst that worked with the dentist gave excellent service, and my dentist, Dr. Gallager, helped me enormously. I had two very problematic root canals, and fixing them was vurtually pain-free. In the past, I have had negative situations with other dentist offices, especially with UMKC Dental, so if mine were like those, I would certainly report it as such. But not at MyDentist. They also offered me three payment plans that suited my needs. All of my visits were very professional, thorough, and personable.

5
★★★★★

All my experiences with MyDentist were much better than the reviews I read. The front desk was warm and very receptive, the two assistanst that worked with the dentist gave excellent service, and my dentist, Dr. Gallager, helped me enormously. I had two very problematic root canals, and fixing them was vurtually pain-free. In the past, I have had negative situations with other dentist offices, especially with UMKC Dental, so if mine were like those, I would certainly report it as such. But not at MyDentist. They also offered me three payment plans that suited my needs. All of my visits were very professional, thorough, and personable.

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I have been a patient of my dentist for the past 4 years and they have always been good! But over the last few months, the staff has really been wonderful. They are always willing to help with a smile.

5
★★★★★

I have been a patient of my dentist for the past 4 years and they have always been good! But over the last few months, the staff has really been wonderful. They are always willing to help with a smile.

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.

This office was terrible. The dentists were fine, but if they don't fire their staff and hire a staff that is somewhat personable and responsible they will lose tons of business. After paying all of my bills before my daughter's braces were even put on, they would re-bill for the same procedures over and over again. Then they would place threatening calls saying they would give my name to a collector and not take my daughter's braces off, unless I gave them more money than what they had billed me for. When I tried to resolve this, there was no one to talk to who could explain why this was happening. I even showed them all of my receipts. I finally said I would hire an attorney and report them to the better business bureau, and suddenly the rude staff became helpful and was able to find all of my payments were paid on time in their computer. Amazing!

1
★☆☆☆☆

This office was terrible. The dentists were fine, but if they don't fire their staff and hire a staff that is somewhat personable and responsible they will lose tons of business. After paying all of my bills before my daughter's braces were even put on, they would re-bill for the same procedures over and over again. Then they would place threatening calls saying they would give my name to a collector and not take my daughter's braces off, unless I gave them more money than what they had billed me for. When I tried to resolve this, there was no one to talk to who could explain why this was happening. I even showed them all of my receipts. I finally said I would hire an attorney and report them to the better business bureau, and suddenly the rude staff became helpful and was able to find all of my payments were paid on time in their computer. Amazing!

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.

My Dentist is unsastifactory. They have overbilled me on several occassions and when I try to get this resolved they will not return my phone messages. They send me a "please pay" bill but will not even include their phone number on their bills. I spent several thousand dollars on a root canal and crown just to lose the tooth a couple of months later. My jaw was so swollen I was in fear the swelling would cut off my windpipe.

This is a dental chain out of Oklahoma. When I requested the phone number of their headquarters they told me that they could not give that information out. I FINALLY got ahold of the office manager Adrienne and she gave me a wrong number for their Oklahoma office. I found the correct Oklahoma number off of the internet and am still waiting for Connie to return my call. The headquarters real number is 405-752-9423. Steer clear of these people.

1
★☆☆☆☆

My Dentist is unsastifactory. They have overbilled me on several occassions and when I try to get this resolved they will not return my phone messages. They send me a "please pay" bill but will not even include their phone number on their bills. I spent several thousand dollars on a root canal and crown just to lose the tooth a couple of months later. My jaw was so swollen I was in fear the swelling would cut off my windpipe.

This is a dental chain out of Oklahoma. When I requested the phone number of their headquarters they told me that they could not give that information out. I FINALLY got ahold of the office manager Adrienne and she gave me a wrong number for their Oklahoma office. I found the correct Oklahoma number off of the internet and am still waiting for Connie to return my call. The headquarters real number is 405-752-9423. Steer clear of these people.

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When no other office would take my insurance, MyDentist would! I had a toothache and they got me in that day and treated the problem. The staff was very pleasent and helpful! I would recommend this office to anyone !!!

5
★★★★★

When no other office would take my insurance, MyDentist would! I had a toothache and they got me in that day and treated the problem. The staff was very pleasent and helpful! I would recommend this office to anyone !!!

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.

I would not recommend this dental firm. The dentists are top notch but the admistration of the office is a nightmare. They had so many problems with bookkeeping. They filed the wrong insurance information so many times I almost lost all of the benefits I was entitled to because of time restrictions. After I paid $2300 in full for work to be done--they decided they had not charged me enough and demanded $500 for additional work. Once I had paid that the dentist decided I didn't need the work and refused to return the money I paid for the services they did not provide. Avoid or use with caution

PROS: good dentists
CONS: HORRIBLE Accounting and Billing Practices

2
★★☆☆☆

I would not recommend this dental firm. The dentists are top notch but the admistration of the office is a nightmare. They had so many problems with bookkeeping. They filed the wrong insurance information so many times I almost lost all of the benefits I was entitled to because of time restrictions. After I paid $2300 in full for work to be done--they decided they had not charged me enough and demanded $500 for additional work. Once I had paid that the dentist decided I didn't need the work and refused to return the money I paid for the services they did not provide. Avoid or use with caution

PROS: good dentists
CONS: HORRIBLE Accounting and Billing Practices

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Message from My Dentist

At My Dentist we focus on delivering the highest standard of care in dentistry. Your health and comfort are of utmost importance to us, so we strive to provide the best treatment available to keep you healthy and feeling your best. We keep your best interest in mind so that you can maintain your health now and in the years to come. My Dentist is your go-to practice for comfortable, caring dental treatment. For questions about what we can do for you or to schedule an appointment, call our office at (816) 966-9450.

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