The UPS Store

★★★☆☆
Monday - Friday: 8:00am to 6:30pm Saturday: 9:00am to 3:00pm
  • 2025 Zumbehl Rd

    Saint Charles, MO 63303

    Map & Directions
  • 636-947-8870

About The UPS Store

Categories
  • Business Services
  • Printing
  • Flags & Banner Manufacturers
  • Passport Photos
  • Travel Visa
  • New Passport
  • Passport Renewal
  • Computer Rental & Leasing
Details
  • Passport Photos
Hours
M-F 8am-6:30pm, Sa 9am-3pm, Su Closed
Emails
  • store0241@theupsstore.com
Phones
  • Fax (636-723-2932)
Keywords
  • Shipping Services
  • Shipping Supplies
  • Mailbox Services
  • Copy Services
  • Printing Services
  • Sign Printing
  • Marketing Products
  • Office Supplies
  • Business Services
  • Freight Shipping
Products
  • Office Products
  • Mailing Supplies
  • Moving Boxes
  • Stamps & Postage
Payment Options
  • American Express
  • Cash
  • Check
  • Discover
  • MasterCard
  • Visa
Services
  • Shipping Services
  • Packing Services
  • Professional Printing Services
  • Mailbox Services
  • Notary Services
  • Freight & Furniture Shipping
  • Small Business Services
  • Document Shredding
  • Faxing
  • Computer Access
  • Passport/Photo ID Services
Product Services
Programs

Printing Products

    Printing Services

      Mailbox Services

        Small Business Services

          Mailing Services

            Shipping Services

              Packing Services

                Freight

                  Additional Products and Services

                    2.6667 3
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                    .

                    Worst experience ever. I use UPS at work so I know the prices on shipping. I paid $40.00 on an item that would have cost approximately $15.00 at work. THEN was told by the cashier that the $25.00 profit the store had just made on me was

                    3
                    ★★★★★

                    Worst experience ever. I use UPS at work so I know the prices on shipping. I paid $40.00 on an item that would have cost approximately $15.00 at work. THEN was told by the cashier that the $25.00 profit the store had just made on me was

                    .

                    Owner is impolite and unprofessional. Grumpy even, as if we are putting her out to provide service. 5th Street location is much better...with lower prices too.

                    0
                    ★☆☆☆☆

                    Owner is impolite and unprofessional. Grumpy even, as if we are putting her out to provide service. 5th Street location is much better...with lower prices too.

                    Pros: Variety of services

                    Cons: Poor customer service

                    .

                    I used the UPS store to send a package to a friend living in the 3rd largest city in Russia. They took my money and my package. It was supposed to be a 3 day express delivery but ended up taking 47 days. When my package got to Mosscow all the sudden not only does UPS says that they cannot deliver to the address specified but it was also 1 day late to Mosscow. (it took 4 bussiness days). I have now been trying to get my refund for the extreemely late delivery for 11 months and still have not gotten it. The owner of the UPS store I used is Denise Gibbs. She is a horrible owner in my opinion. I had to contact them just to tell them my package was late. I have left upwards of 3 messages a week and have not gotten a reply from her ever. I have always been the one contacting them. Even when she says "I will give you a call tomarrow to let you know whats happening" She never calls. She has not called me even 1 time to let me know what is going on. Now when I call she is never in. I get a "she doesn't work on friday and saturady", or a "She doesnt work on Sunday or Monday". It changes everytime I call. Lately it has been "She is at the hospital with her dying mother." I understand that a person wants to be with their family when their is a eminate death. But it still should not take 11 months to resolve a simple problem and give me my refund.

                    0
                    ★☆☆☆☆

                    I used the UPS store to send a package to a friend living in the 3rd largest city in Russia. They took my money and my package. It was supposed to be a 3 day express delivery but ended up taking 47 days. When my package got to Mosscow all the sudden not only does UPS says that they cannot deliver to the address specified but it was also 1 day late to Mosscow. (it took 4 bussiness days). I have now been trying to get my refund for the extreemely late delivery for 11 months and still have not gotten it. The owner of the UPS store I used is Denise Gibbs. She is a horrible owner in my opinion. I had to contact them just to tell them my package was late. I have left upwards of 3 messages a week and have not gotten a reply from her ever. I have always been the one contacting them. Even when she says "I will give you a call tomarrow to let you know whats happening" She never calls. She has not called me even 1 time to let me know what is going on. Now when I call she is never in. I get a "she doesn't work on friday and saturady", or a "She doesnt work on Sunday or Monday". It changes everytime I call. Lately it has been "She is at the hospital with her dying mother." I understand that a person wants to be with their family when their is a eminate death. But it still should not take 11 months to resolve a simple problem and give me my refund.

                    Message from The UPS Store

                    Hemant and Anita are new owners and would love to have your business!

                    More about The UPS Store

                    Full service mailing service, shipping service, packaging/packing service. Mailbox rental, full line of boxes, printing services, copying services, color copy services, digital and business printing. Shipping services including, international shipping, fr

                     

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