Custom Complete Automotive

★★☆☆☆
  • 215 S. Providence Rd.

    Columbia, MO 65203

    Map & Directions
  • 573-875-5370

About Custom Complete Automotive

Categories
  • Automotive Repair
Details
  • Muffler Repair
  • Clutch Repair
  • Radiator Repair
  • Brake Repair
  • Oil Changes
  • Smog Testing
  • Tune Ups
Hours
Special Offer
Call today!

Automotive

Automotive
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I took my car to the location on the Business Loop last week because my car was leaking coolant. They called me on Monday morning with a $500 estimate for the work. I thought that seemed on the high end for the work needed. After a little research I find out that the fix is not very labor intensive and the part sells for $50 - $70 in most auto part stores.

To make a long story short, they were trying to pull a fast one on me. Not only did they mark up the work to a ridiculous amount but they also tried to sell me hundreds of dollars in add on's, tire rotation, alignment, an oil change (even though I'm not due for one.)

Thankfully for my bank account we realized what they were trying to do before it was too late. We took the car elsewhere and ended up spending exactly $200 for the same work. I would suggest getting a second opinion before you spend a dime at that store. I am so unhappy that I will not return or get my oil changed there ever again. If you want a good shop in town I recommend Auto Tech located down the street. They are honest and fair. They will be my mechanic from now on.

1
★☆☆☆☆

I took my car to the location on the Business Loop last week because my car was leaking coolant. They called me on Monday morning with a $500 estimate for the work. I thought that seemed on the high end for the work needed. After a little research I find out that the fix is not very labor intensive and the part sells for $50 - $70 in most auto part stores.

To make a long story short, they were trying to pull a fast one on me. Not only did they mark up the work to a ridiculous amount but they also tried to sell me hundreds of dollars in add on's, tire rotation, alignment, an oil change (even though I'm not due for one.)

Thankfully for my bank account we realized what they were trying to do before it was too late. We took the car elsewhere and ended up spending exactly $200 for the same work. I would suggest getting a second opinion before you spend a dime at that store. I am so unhappy that I will not return or get my oil changed there ever again. If you want a good shop in town I recommend Auto Tech located down the street. They are honest and fair. They will be my mechanic from now on.

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Was in a hurry to get and MVI cause I waited till the last minute to renew my tags:) Custom was able to get me right in over my lunch period. The staff was very friendly, I had a few things that needed to be fixed and they were able to take care of it right then and there, and still have me back to work within the hour.

4
★★★★☆

Was in a hurry to get and MVI cause I waited till the last minute to renew my tags:) Custom was able to get me right in over my lunch period. The staff was very friendly, I had a few things that needed to be fixed and they were able to take care of it right then and there, and still have me back to work within the hour.

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I brought in my car because it was making a strange noise when I would start it in the morning. It turned out to be the starter. The staff at Custom was friendly, and got me a warrantied part that could be replaced anywhere. In no time, I was back on the road without breaking my pocket book. Thanks guys!

2
★★★★★

I brought in my car because it was making a strange noise when I would start it in the morning. It turned out to be the starter. The staff at Custom was friendly, and got me a warrantied part that could be replaced anywhere. In no time, I was back on the road without breaking my pocket book. Thanks guys!

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These guys are the worst! You might as well be dealing with a slimmy used car salesman than these guys! They will jack all the prices up! I checked with 2 other car repair shops in town on the same service they qouted and got the lower price right off the bat...They will tell you that you need repairs that you dont..... Just dont settle with them save your self the time and go elsewhere.
These guys are con artists and will work you for every penny they can!

0
★☆☆☆☆

These guys are the worst! You might as well be dealing with a slimmy used car salesman than these guys! They will jack all the prices up! I checked with 2 other car repair shops in town on the same service they qouted and got the lower price right off the bat...They will tell you that you need repairs that you dont..... Just dont settle with them save your self the time and go elsewhere.
These guys are con artists and will work you for every penny they can!

.

Warning: If you have a foreign car stay away. They kept my car for two days and didn't even touch it. They claimed they were waiting on their "foreign specialist" to come take a look at it. Well this mystery man never came and they barely offered me an apology for such a horrificly long wait, without any results. My car left in the EXACT condition it arrived in. I'm not sure how they perfrom on American cars but they definitely crippled my use of a vehicle unnecessarily for two entire days. I will not be returning to them in the future and I would NOT encourage anyone with a foreign vehicle to come within a quarter mile of these obviously incompetent mechanics. I'd give them a zero if the site allowed, unfortunately I am required to give them a single star, which is quite honestly more than they deserve.

0
★☆☆☆☆

Warning: If you have a foreign car stay away. They kept my car for two days and didn't even touch it. They claimed they were waiting on their "foreign specialist" to come take a look at it. Well this mystery man never came and they barely offered me an apology for such a horrificly long wait, without any results. My car left in the EXACT condition it arrived in. I'm not sure how they perfrom on American cars but they definitely crippled my use of a vehicle unnecessarily for two entire days. I will not be returning to them in the future and I would NOT encourage anyone with a foreign vehicle to come within a quarter mile of these obviously incompetent mechanics. I'd give them a zero if the site allowed, unfortunately I am required to give them a single star, which is quite honestly more than they deserve.

Cons: They themselves are the con... as in artist.

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we were towed to custom when our car broke down way outside of columbia. the towtruck driver said a lot of his customers had really reported honest, quick service. we had a great experience, and they went above and beyond to help us.

2
★★★★★

we were towed to custom when our car broke down way outside of columbia. the towtruck driver said a lot of his customers had really reported honest, quick service. we had a great experience, and they went above and beyond to help us.

Pros: honest, helpful in our situation

Cons: none

.

Never had any problems with these guys. As a matter of fact, they replaced the light bulb in my tail-light for no charge when I had my MVI done.
I'm always looking for a better deal so I may or may not go back.

3
★★★☆☆

Never had any problems with these guys. As a matter of fact, they replaced the light bulb in my tail-light for no charge when I had my MVI done.
I'm always looking for a better deal so I may or may not go back.

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Custom Muffler has a reputation in town of giving bloated estimates on repair work on cars and then when the owner gets a second opinion, the amount of work required to fix the problem is less than half what Custom Mufler estimated it to be. We took our car in years ago for brakes and ended up after they had it for 2 days spending $1300 on repairs. They took it for a drive and told us the head had cracked on the motor! Why they were driving it around, who knows? Will never go back and I know a dozen off hand that won't go there either. Many people have had bad experiences with Custom Muffler!

PROS: Bloated estimates on repair work, watch out!!
CONS:

1
★☆☆☆☆

Custom Muffler has a reputation in town of giving bloated estimates on repair work on cars and then when the owner gets a second opinion, the amount of work required to fix the problem is less than half what Custom Mufler estimated it to be. We took our car in years ago for brakes and ended up after they had it for 2 days spending $1300 on repairs. They took it for a drive and told us the head had cracked on the motor! Why they were driving it around, who knows? Will never go back and I know a dozen off hand that won't go there either. Many people have had bad experiences with Custom Muffler!

PROS: Bloated estimates on repair work, watch out!!
CONS:

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.

Had to get second opinion at other mechanic - was told problem wasn't nearly as bad as Custom said. Have heard horror stories about people who take their cars in and end up with them junking out weeks later. Prices are poor.

1
★☆☆☆☆

Had to get second opinion at other mechanic - was told problem wasn't nearly as bad as Custom said. Have heard horror stories about people who take their cars in and end up with them junking out weeks later. Prices are poor.

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Message from Custom Complete Automotive

More about Custom Complete Automotive

When searching for efficient and affordable automotive repair services in Columbia, there is one name you should consider: Custom Complete Automotive. The company has nearly 40 years of experience addressing the varied repair needs of vehicle owners. No matter the make and model of your car, their certified and knowledgeable team is up to the task. Their work comes with a price match guarantee. Details about specials are available on their current website. Call today to schedule your appointment or visit them for a walk-in.

 

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