Ameren Ue

★☆☆☆☆
  • Po Box 66149

    Saint Louis, MO 63166

    Map & Directions
  • 314-342-1000

About Ameren Ue

Categories
  • Orthodontists

Health & Medical

Health & Medical
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I went into this bank to set up an account after moving from another state. It needed to be a joint account with my spouse. I had called and asked if I could go in and do the paperwork and then take the papers home and have her sign them and take them back, because she wasn't going to be available to go in. I was told on the phone that I could, but that her signature would have to be notarized. So today I went in to do that. After sitting waiting for half an hour to even talk to someone, (they majorly need more people working) I was told that could not be done, and basically told that I had been told completely incorrect information on the phone. So I wasted a trip and close to 45 minutes on this. I think they are very understaffed to meet their customer needs, and obviously there is a lack of consistency in what different reps are telling people.

1
★☆☆☆☆

I went into this bank to set up an account after moving from another state. It needed to be a joint account with my spouse. I had called and asked if I could go in and do the paperwork and then take the papers home and have her sign them and take them back, because she wasn't going to be available to go in. I was told on the phone that I could, but that her signature would have to be notarized. So today I went in to do that. After sitting waiting for half an hour to even talk to someone, (they majorly need more people working) I was told that could not be done, and basically told that I had been told completely incorrect information on the phone. So I wasted a trip and close to 45 minutes on this. I think they are very understaffed to meet their customer needs, and obviously there is a lack of consistency in what different reps are telling people.

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