Raytown Lawnmower

★★★☆☆
Stihl

Home & Garden

Home & Garden
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103 SE State Route 291 Lees Summit, MO

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I had them pick up my rider in Feb for a complete overahaul as I was not able to get it started. Though they went over my authorized amount and the bill was $670.00, it looked great and started right up. So I had asked them to overhaul my self propelled walk behind as it was giving us trouble. We then moved the rider from the driveway where it was dropped off and parked it for the night. We could not get it started again. They said they were very busy and would be out in a few days to get the rider. A few days later we picked up the walk behind and reminded them about the rider. It took multiple calls and another $50.00 pick up fee for them to come get it. We used the walk behind to mow our 1 acre yard but before we finished, it quit on us and has not started since. After many phone calls in which we were told to be patient, we finally got the rider back 12 weeks later and another $680.00 bill. It is still in the driveway where they dropped it off because it will not start. I could have bought a new rider for the nearly $1500.00 they charged. After giving these people nearly $1700.00 to repair the rider and the walk behind they hang up on us when we call and we are left high and dry. I have no idea how they stay in business - they cheated us and we were follish enough to let them cheat us more than once.

1
★☆☆☆☆

I had them pick up my rider in Feb for a complete overahaul as I was not able to get it started. Though they went over my authorized amount and the bill was $670.00, it looked great and started right up. So I had asked them to overhaul my self propelled walk behind as it was giving us trouble. We then moved the rider from the driveway where it was dropped off and parked it for the night. We could not get it started again. They said they were very busy and would be out in a few days to get the rider. A few days later we picked up the walk behind and reminded them about the rider. It took multiple calls and another $50.00 pick up fee for them to come get it. We used the walk behind to mow our 1 acre yard but before we finished, it quit on us and has not started since. After many phone calls in which we were told to be patient, we finally got the rider back 12 weeks later and another $680.00 bill. It is still in the driveway where they dropped it off because it will not start. I could have bought a new rider for the nearly $1500.00 they charged. After giving these people nearly $1700.00 to repair the rider and the walk behind they hang up on us when we call and we are left high and dry. I have no idea how they stay in business - they cheated us and we were follish enough to let them cheat us more than once.

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I have been a loyal customer of Raytown Lawnmower for over 20 Years. I have always recievied great customer sevice. They are honest and do a good job and if I did have problem they have always corrected it.

4
★★★★☆

I have been a loyal customer of Raytown Lawnmower for over 20 Years. I have always recievied great customer sevice. They are honest and do a good job and if I did have problem they have always corrected it.

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It is a little local store so sometimes you do have to wait, but they have always been friendly to me and remembered me from previous visits and calls

3
★★★☆☆

It is a little local store so sometimes you do have to wait, but they have always been friendly to me and remembered me from previous visits and calls

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