Rosehill Gardens

★★★☆☆
  • 311 E 135th St

    Kansas City, MO 64145

    Map & Directions
  • 816-877-9175

Home & Garden

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3.0 3
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I visited the Martin City location yesterday, to purchase a tree as a memorial. I had a gift card that was given to me after my son died. What a wonderful tribute I thought. I was told that I was in the wrong place ("we don't do that here") and to call a number to get directions to the tree farm. I made my way to the tree farm, made my selection, then went back to the office to finalize the transaction. I presented the gift card for payment, which at this point had a balance left on it. Great, I'll pick up a mum or two. When I inquired of the balance, I was told "we don't give cash back." I explained again that I still had a balance. I was told now for the second time "we don't do that here" as the lady at the desk threw the gift card aside.
I'm quite sure that had I owed a balance, they would have expected payment. As of today, I still do not know when or if my tree will be delivered and planted, as the man I was dealing with could not venture a guess as to when that might be. I am fairly certain that someone has a nice fall planter adorning their porch, compliments of my gift card. What should have been a comforting day at the nursery, turned into a nightmare.

1
★☆☆☆☆

I visited the Martin City location yesterday, to purchase a tree as a memorial. I had a gift card that was given to me after my son died. What a wonderful tribute I thought. I was told that I was in the wrong place ("we don't do that here") and to call a number to get directions to the tree farm. I made my way to the tree farm, made my selection, then went back to the office to finalize the transaction. I presented the gift card for payment, which at this point had a balance left on it. Great, I'll pick up a mum or two. When I inquired of the balance, I was told "we don't give cash back." I explained again that I still had a balance. I was told now for the second time "we don't do that here" as the lady at the desk threw the gift card aside.
I'm quite sure that had I owed a balance, they would have expected payment. As of today, I still do not know when or if my tree will be delivered and planted, as the man I was dealing with could not venture a guess as to when that might be. I am fairly certain that someone has a nice fall planter adorning their porch, compliments of my gift card. What should have been a comforting day at the nursery, turned into a nightmare.

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I purchased a number of gorgeous plants from Rose Hill. I found the selection of unusual plants in very good condition and have had good success with them. Yes, they may be slightly higher but the service and knowledge of the staff is worth it. I would definitely recommend Rose Hill to all my friends.

5
★★★★★

I purchased a number of gorgeous plants from Rose Hill. I found the selection of unusual plants in very good condition and have had good success with them. Yes, they may be slightly higher but the service and knowledge of the staff is worth it. I would definitely recommend Rose Hill to all my friends.

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The size of they garden center is average and have limited choice of plants. The stuff it's ok and we have to wait for 10 minutes to make our payment. The price is higher compare to Suburban Lawn and Garden with with discounted coupon. The only time we will go there again if we can't find the plant from other garden center.

3
★★★☆☆

The size of they garden center is average and have limited choice of plants. The stuff it's ok and we have to wait for 10 minutes to make our payment. The price is higher compare to Suburban Lawn and Garden with with discounted coupon. The only time we will go there again if we can't find the plant from other garden center.

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More about Rosehill Gardens

Leading Outdoor Living Products & Services Provider For 100 Years! Visit our garden center & let us provide complete solutions for your outdoor kitchen, patio, & more! Call (816) 877-9175 today!

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