Though they do have a great selection of gowns, their staff is far below average. Plus, the consumer is certainly paying for their selection - the average person cannot easily afford to buy there.
I went to The Ultimate Bride to purchase my maid of honor dress. When I ordered my size, the saleslady told me that I "should take up walking to lose weight." I wasn't overweight and I'm not now, but after that experience I would not return there. On top of making me feel lousy, my dress was also frayed at three seams and at the hem. Though I had never worn the dress, the bridal shop would not repair my dress.
I'm now shopping for my own wedding, and I am not going to waste my time at The Ultimate Bride.
PROS: good selection
CONS: terrible, unhelpful staff
Was this review helpful to you?