The Ultimate Bride

★★★☆☆
  • 1115 S Big Bend Blvd

    St. Louis, MO 63117

    Map & Directions
  • 314-961-9997

About The Ultimate Bride

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Hours
Sun 12pm-4pm, Mon 12pm-7pm, Tue-Thu 10am-8:30pm, Fri-Sat 10am-5pm

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Unprofessional and rude! I bought my daughter's graduation gown which needed minimal alterations. The alteration lady was the most rude individual I have ever dealt with in a retail store. She said, right in front of us, "No more

3
★★★★★

Unprofessional and rude! I bought my daughter's graduation gown which needed minimal alterations. The alteration lady was the most rude individual I have ever dealt with in a retail store. She said, right in front of us, "No more

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In STL this weekend and went to 4 different bridal shoppes with my daughter. Ultimate Bridal offered pretty dresses; a helpful pleasant associate who offered common sense, professional advice and was not pushy as in "on sale today only"

3
★★★★★

In STL this weekend and went to 4 different bridal shoppes with my daughter. Ultimate Bridal offered pretty dresses; a helpful pleasant associate who offered common sense, professional advice and was not pushy as in "on sale today only"

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I stopped in to the shop on a Sunday afternoon, hoping to see a few dresses for about 5 minutes. The surly woman in the front part of the shop told me that they had a closed stock; the dresses could only be viewed during an appointment. I

3
★★★★★

I stopped in to the shop on a Sunday afternoon, hoping to see a few dresses for about 5 minutes. The surly woman in the front part of the shop told me that they had a closed stock; the dresses could only be viewed during an appointment. I

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I was also hesitant to visit this store because of the bad reviews. There seemed to be two common themes (1. If you look like you don't have a lot of money, you are snubbed and 2. They push you to buy a bigger dress than you really need). We went in the store this weekend to shop for bridesmaid dresses. We did have an appointment, and were given Megan's full attention. There were also two other appointments for bridal gowns, but since their gowns are on the second floor, we had the entire first floor (bridesmaid dresses) to ourselves. Megan was very friendly and cheerful, even taking numerous dresses off of mannequins for us to try on. She also was very helpful in letting me know options for our junior bridesmaids. All of the girls were very satisfied with the sizes we ordered. This is the most attention that we've ever been given at a bridal shop and I highly recommend visiting there (and using Savvi as your tuxedo provider as you'll get 25% off).

5
★★★★★

I was also hesitant to visit this store because of the bad reviews. There seemed to be two common themes (1. If you look like you don't have a lot of money, you are snubbed and 2. They push you to buy a bigger dress than you really need). We went in the store this weekend to shop for bridesmaid dresses. We did have an appointment, and were given Megan's full attention. There were also two other appointments for bridal gowns, but since their gowns are on the second floor, we had the entire first floor (bridesmaid dresses) to ourselves. Megan was very friendly and cheerful, even taking numerous dresses off of mannequins for us to try on. She also was very helpful in letting me know options for our junior bridesmaids. All of the girls were very satisfied with the sizes we ordered. This is the most attention that we've ever been given at a bridal shop and I highly recommend visiting there (and using Savvi as your tuxedo provider as you'll get 25% off).

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Great experience and I highly recommend this salon. I found them after checking with the Knot Magazine and reading that brides in the St. Louis region voted Ultimate Bride "the best" bridal salon. Great selection and personal service.

5
★★★★★

Great experience and I highly recommend this salon. I found them after checking with the Knot Magazine and reading that brides in the St. Louis region voted Ultimate Bride "the best" bridal salon. Great selection and personal service.

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1 out of 1 people found this review helpful.

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The best selection and GREAT Service. I highly recommend them! They carry upscale dresses in the $1,000 to $5,000 price range. Many designer names with a good selection "in stock."

5
★★★★★

The best selection and GREAT Service. I highly recommend them! They carry upscale dresses in the $1,000 to $5,000 price range. Many designer names with a good selection "in stock."

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They gave great service. I ended up buying my gown and bridesmaids dress here after looking at Davids and a few other salons. I spent a little more than I budgeted, but I had a great experience and found the dress I wanted! Good luck.

2
★★★★★

They gave great service. I ended up buying my gown and bridesmaids dress here after looking at Davids and a few other salons. I spent a little more than I budgeted, but I had a great experience and found the dress I wanted! Good luck.

Pros: Great personalized service

Cons: Carry higher priced gowns

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They delivered me a dress that was THREE sizes too big! If this kind of thing happens to you, don't take it back to Ultimate Bride for alterations because they are either making a LOT of mistakes with sizing, or they are wanting to get more money through alterations. The sales people were unfriendly, which can't make shopping for your dream dress enjoyable. Finally, the horrible service makes for a bad experience. I cannot understand how this place was voted best bridal salon in St. Louis. Avoid this place at all costs!

0
★☆☆☆☆

They delivered me a dress that was THREE sizes too big! If this kind of thing happens to you, don't take it back to Ultimate Bride for alterations because they are either making a LOT of mistakes with sizing, or they are wanting to get more money through alterations. The sales people were unfriendly, which can't make shopping for your dream dress enjoyable. Finally, the horrible service makes for a bad experience. I cannot understand how this place was voted best bridal salon in St. Louis. Avoid this place at all costs!

Cons: Poor service, Bad attitudes of employees, Wrong size

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When I arrived, I filled out a questionaire of what I was looking for. As I filled it out, I thought, this will definitely help the woman assisting me get a really good idea of what I'm looking for. When I tried on the dresses in my room, I noticed none of the dresses were in my price range. I wasn't impressed with the selection I was given either. The employees don't come off as mean or anything, but picking out my dress is a really special, happy time for me, and I would have prefered to to work with someone who would have showed some excitement. My experience wasn't awful, but I wouldn't recommend the place to anyone.

0
★☆☆☆☆

When I arrived, I filled out a questionaire of what I was looking for. As I filled it out, I thought, this will definitely help the woman assisting me get a really good idea of what I'm looking for. When I tried on the dresses in my room, I noticed none of the dresses were in my price range. I wasn't impressed with the selection I was given either. The employees don't come off as mean or anything, but picking out my dress is a really special, happy time for me, and I would have prefered to to work with someone who would have showed some excitement. My experience wasn't awful, but I wouldn't recommend the place to anyone.

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I should have listened to the advice I had been given by a client of mine that this place is awful. I had to schedule an appt. to even be able to look at gowns...then at the appt, I nor my mother were allowed to look through any of the gowns. They sat us down and asked a ton of questions about my likes/dislikes, and then proceeded to fill the dressing room with dresses for me...which were the furthest thing from what I asked for. I said no v-necks, and I prefer full a-line dresses over form fitting. the first one she had me try on had a v neck practically down to my belly button, and was extremely fitted....it was like she listened to nothing I said?!?!

I was not shown any sale gowns, even though the mailer I received said "$99 sale gowns". Total BS, the cheapest thing I saw was $900, and most were at least $1500. When I asked about the sale gowns, she said they were nothing I would care for. Really, because I think I am the judge of that, but apparently they don't think so. And when she found out I wanted to spend around $1,000 she became completely uninterested and pretty much showed us the door.

Bottom Line... If you have tons of money to spend, you may like this place. But if you are wanting to spend under $1000, and/or would like to work with someone who actually LISTENS to what you have to say... STAY AWAY

0
★☆☆☆☆

I should have listened to the advice I had been given by a client of mine that this place is awful. I had to schedule an appt. to even be able to look at gowns...then at the appt, I nor my mother were allowed to look through any of the gowns. They sat us down and asked a ton of questions about my likes/dislikes, and then proceeded to fill the dressing room with dresses for me...which were the furthest thing from what I asked for. I said no v-necks, and I prefer full a-line dresses over form fitting. the first one she had me try on had a v neck practically down to my belly button, and was extremely fitted....it was like she listened to nothing I said?!?!

I was not shown any sale gowns, even though the mailer I received said "$99 sale gowns". Total BS, the cheapest thing I saw was $900, and most were at least $1500. When I asked about the sale gowns, she said they were nothing I would care for. Really, because I think I am the judge of that, but apparently they don't think so. And when she found out I wanted to spend around $1,000 she became completely uninterested and pretty much showed us the door.

Bottom Line... If you have tons of money to spend, you may like this place. But if you are wanting to spend under $1000, and/or would like to work with someone who actually LISTENS to what you have to say... STAY AWAY

Pros: can't think of any

Cons: EXPENSIVE, and a bit on the stuffy side

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http://www.stltoday.com/stltoday/news/columnists.nsf/billmcclellan/story/5112C88AD017D3C7862574CE001288F4?OpenDocument

Here is a news story on this business' common practice and how they respect their customers.

1
★☆☆☆☆

http://www.stltoday.com/stltoday/news/columnists.nsf/billmcclellan/story/5112C88AD017D3C7862574CE001288F4?OpenDocument

Here is a news story on this business' common practice and how they respect their customers.

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Okay, I am just a bridesmaid, but I have had the WORST experience with Ultimate Bride. First, using their "expert opinion," they made me buy a dress that was 2 sizes too big (according to the place I finally took my dress to get altered). At first I was going to get my dress altered at Ultimate Bride, but the first time I went in, they acted like I was a nuisance, and sent me on my way because I didn't have my shoes (even though on the phone before the appt., they said I didn't need them...). Then, I made an appointment for another try only to show up for my 2nd appt...and they were CLOSED!!! When I called to complain, the woman snickered a bit saying "this happens all the time..." WHAT? I finally picked up my dress and took it to another shop for alterations.
I paid a lot of money for that dress and am sure UB got a cut of that money. I am shocked by how they manage customers!!! By the way, the other bridesmaids AND the bride have all had trouble with them too; Don't go to UB if you want a pleasant wedding experience!!!!!! They really need to get it together!!

0
★☆☆☆☆

Okay, I am just a bridesmaid, but I have had the WORST experience with Ultimate Bride. First, using their "expert opinion," they made me buy a dress that was 2 sizes too big (according to the place I finally took my dress to get altered). At first I was going to get my dress altered at Ultimate Bride, but the first time I went in, they acted like I was a nuisance, and sent me on my way because I didn't have my shoes (even though on the phone before the appt., they said I didn't need them...). Then, I made an appointment for another try only to show up for my 2nd appt...and they were CLOSED!!! When I called to complain, the woman snickered a bit saying "this happens all the time..." WHAT? I finally picked up my dress and took it to another shop for alterations.
I paid a lot of money for that dress and am sure UB got a cut of that money. I am shocked by how they manage customers!!! By the way, the other bridesmaids AND the bride have all had trouble with them too; Don't go to UB if you want a pleasant wedding experience!!!!!! They really need to get it together!!

Pros: none

Cons: terrible customer service, sell faulty products, bad attitudes, no organization, dirty appearance

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Though they do have a great selection of gowns, their staff is far below average. Plus, the consumer is certainly paying for their selection - the average person cannot easily afford to buy there.

I went to The Ultimate Bride to purchase my maid of honor dress. When I ordered my size, the saleslady told me that I "should take up walking to lose weight." I wasn't overweight and I'm not now, but after that experience I would not return there. On top of making me feel lousy, my dress was also frayed at three seams and at the hem. Though I had never worn the dress, the bridal shop would not repair my dress.

I'm now shopping for my own wedding, and I am not going to waste my time at The Ultimate Bride.

PROS: good selection
CONS: terrible, unhelpful staff

1
★☆☆☆☆

Though they do have a great selection of gowns, their staff is far below average. Plus, the consumer is certainly paying for their selection - the average person cannot easily afford to buy there.

I went to The Ultimate Bride to purchase my maid of honor dress. When I ordered my size, the saleslady told me that I "should take up walking to lose weight." I wasn't overweight and I'm not now, but after that experience I would not return there. On top of making me feel lousy, my dress was also frayed at three seams and at the hem. Though I had never worn the dress, the bridal shop would not repair my dress.

I'm now shopping for my own wedding, and I am not going to waste my time at The Ultimate Bride.

PROS: good selection
CONS: terrible, unhelpful staff

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0 out of 1 people found this review helpful.

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This place was nice. The gowns are all over $1000 and not many are around that price. If you are looking to spend a lot they seem knowledgable and helpful.

3
★★★☆☆

This place was nice. The gowns are all over $1000 and not many are around that price. If you are looking to spend a lot they seem knowledgable and helpful.

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1 out of 1 people found this review helpful.

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This store is not the greatest, and I've heard of many others who have had similar experiences here where they were treated rudely by the staff because they didn't look a certain way or look like they had the right amount of money to spend. They definitely judge a book by it's cover here, which is a shame, because even the most rich people don't necessarily dress like it all the time.

Even if you do have the money to spend here, I wouldn't recommend it simply because of how snobby they are to so many people. There is no excuse for rudeness like that to anyone.

2
★★☆☆☆

This store is not the greatest, and I've heard of many others who have had similar experiences here where they were treated rudely by the staff because they didn't look a certain way or look like they had the right amount of money to spend. They definitely judge a book by it's cover here, which is a shame, because even the most rich people don't necessarily dress like it all the time.

Even if you do have the money to spend here, I wouldn't recommend it simply because of how snobby they are to so many people. There is no excuse for rudeness like that to anyone.

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0 out of 1 people found this review helpful.

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I went to this store to look for brides maids dresses. They were not helpful and they were very rude to me! This place has a lot of very expensive merchandise and they made me feel like I was not good enough to shop at their store. I know they do prom dresses to. I do not like this place because they made what should have been a fun experience, a horrible experience. I felt that they were very snotty.

PROS: They have very high end gowns.
CONS: They are very rude!

2
★★☆☆☆

I went to this store to look for brides maids dresses. They were not helpful and they were very rude to me! This place has a lot of very expensive merchandise and they made me feel like I was not good enough to shop at their store. I know they do prom dresses to. I do not like this place because they made what should have been a fun experience, a horrible experience. I felt that they were very snotty.

PROS: They have very high end gowns.
CONS: They are very rude!

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0 out of 1 people found this review helpful.

 

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