Grays Auto Svc

★★★★☆
  • 7624 Dale Ave

    Richmond Heights, MO 63117

    Map & Directions
  • 314-781-1175

About Grays Auto Svc

Hours
Mon-Fri 7am-5pm

Shopping

Shopping
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3.8 5
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I've been a faithful customer for years and lately they are really starting to gouge people with unnecessary fees. Diane the desk clerk is rude and has no idea what is going on. Also, my mechanic flat out told me he didnt know what was

3
★★★★★

I've been a faithful customer for years and lately they are really starting to gouge people with unnecessary fees. Diane the desk clerk is rude and has no idea what is going on. Also, my mechanic flat out told me he didnt know what was

.

I had to get towed and ended up here. They were courteous and new I was in a tight spot so they immediately took a look at the car, realized a connection was bad, tightened it up and sent me on my way. No Charge.

Because of this, I went back. They were very courteous once again and even took the time to drive around my car after working on it to make sure everything was running smoothly.

It looks pretty far but it's only a 10 minute walk from the Brentwood metro stop so it's not that bad when you are sans car.

Definitely recommending this place.

2
★★★★★

I had to get towed and ended up here. They were courteous and new I was in a tight spot so they immediately took a look at the car, realized a connection was bad, tightened it up and sent me on my way. No Charge.

Because of this, I went back. They were very courteous once again and even took the time to drive around my car after working on it to make sure everything was running smoothly.

It looks pretty far but it's only a 10 minute walk from the Brentwood metro stop so it's not that bad when you are sans car.

Definitely recommending this place.

.

Grays has provided honest and fast service each time I have brought my car there for brake service or oil changes. They are professional and have never tried to sell me repairs or parts I don't need, which is a nice change as I have been ripped off by car repair places before. They actually listen to my concerns and take very good care of my car. With the economy difficult for everyone, it is nice to know there is a place to take my car where I will get excellent service that is not over-priced or unnecessary. Thank you, Grays!!??

2
★★★★★

Grays has provided honest and fast service each time I have brought my car there for brake service or oil changes. They are professional and have never tried to sell me repairs or parts I don't need, which is a nice change as I have been ripped off by car repair places before. They actually listen to my concerns and take very good care of my car. With the economy difficult for everyone, it is nice to know there is a place to take my car where I will get excellent service that is not over-priced or unnecessary. Thank you, Grays!!??

Pros: Great customer Service - honest workers

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WORK EXPENSIVE AND SLOW (ALMOST 2 HOURS TO CHANGE A SMALL PIECE IN THE FAN FOR $120)
LOST MY MONEY AND MY TIME
BECAUSE FIST I DO NOT KNOW ANYTHING IN MECHANICS
SECONDLY I AM A 'WEAK' WOMEN
FINALLY I AM NOT AMERICAN CITIZEN
THEY ARE PROFITEERS AND NOT REALLY NICE

0
★☆☆☆☆

WORK EXPENSIVE AND SLOW (ALMOST 2 HOURS TO CHANGE A SMALL PIECE IN THE FAN FOR $120)
LOST MY MONEY AND MY TIME
BECAUSE FIST I DO NOT KNOW ANYTHING IN MECHANICS
SECONDLY I AM A 'WEAK' WOMEN
FINALLY I AM NOT AMERICAN CITIZEN
THEY ARE PROFITEERS AND NOT REALLY NICE

.

Avoid Gray's like it was going out of style! I have seen their work first hand and it has proven subpar and unprofessional. I have seen decent people who thought they were getting a good deal get shafted left and right....not knowing any better. I dont know of their prices but expect them to stray away from modesty. Your car will come out worse than when you took it in.

So many repair shops in town, try to avoid this one.

2
★★☆☆☆

Avoid Gray's like it was going out of style! I have seen their work first hand and it has proven subpar and unprofessional. I have seen decent people who thought they were getting a good deal get shafted left and right....not knowing any better. I dont know of their prices but expect them to stray away from modesty. Your car will come out worse than when you took it in.

So many repair shops in town, try to avoid this one.

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