Family Practice East

★★☆☆☆
  • 9338 Olive Blvd Ste 100

    Saint Louis, MO 63132

    Map & Directions
  • 314-993-2400

About Family Practice East

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
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1.5 2
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The first time I went, I waited 45 minutes for a routine test (this was around noon). The second time I went in (in the afternoon) I waited 2 hours, and was there a total of 3 hours for a routine physical. Although my doctor (Wilcox) was very informative and helpful, he (or the nurse) didn't even apologize for my wait, which makes me assume this happens frequently. If you go here, be sure to schedule your appointment right away in the morning so you don't have to wait 2 hours.... however, I would recommend going somewhere else.

1
★★☆☆☆

The first time I went, I waited 45 minutes for a routine test (this was around noon). The second time I went in (in the afternoon) I waited 2 hours, and was there a total of 3 hours for a routine physical. Although my doctor (Wilcox) was very informative and helpful, he (or the nurse) didn't even apologize for my wait, which makes me assume this happens frequently. If you go here, be sure to schedule your appointment right away in the morning so you don't have to wait 2 hours.... however, I would recommend going somewhere else.

Pros: Wilcox is knowledgeable and informative

Cons: 1-2 hour wait with appt, apathetic attitude of nursing staff

.

Family Practice East made me wait over an hour to see the doctor...they have always done this, and although I realize doctors are busy, I don't appreciate the attitude of their staff. It's not right to make people wait ESPECIALLY based on what I feel to be descriminatory because my situation was "put off" because it was a same-day appointment and I was not dying of anything. They have yet to refund my co-pay (which they make you pay 'before' seeing the doc. DON'T use this facility. Trust me, you will be sorry and leave agitated each time, especially when the doc won't spend more than 15 minutes with you. Save your sanity, go somewhere else!

0
★☆☆☆☆

Family Practice East made me wait over an hour to see the doctor...they have always done this, and although I realize doctors are busy, I don't appreciate the attitude of their staff. It's not right to make people wait ESPECIALLY based on what I feel to be descriminatory because my situation was "put off" because it was a same-day appointment and I was not dying of anything. They have yet to refund my co-pay (which they make you pay 'before' seeing the doc. DON'T use this facility. Trust me, you will be sorry and leave agitated each time, especially when the doc won't spend more than 15 minutes with you. Save your sanity, go somewhere else!

Pros: there are none

Cons: bad location, bad service/wait time and BAD ATTITUDES

 

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