Kutis Funeral Home Inc

★★☆☆☆
  • 2906 Gravois Ave

    Saint Louis, MO 63118

    Cross street: 3 Central Locations

    Map & Directions
  • 314-772-3000

About Kutis Funeral Home Inc

Hours
Monday-Friday 8:00 AM - 9:00 PM

Personal Services

Personal Services
More choices in Saint Louis:
Resultset_next

Alward Carter Funeral Home

125 S Jeffery Ave Ithaca, MI

Resultset_next

Smith Family Funeral Homes

117 N East St Saint Louis, MI

1.75 4
Hi! Sign in to let us know how Kutis Funeral Home Inc was?
Write a Review
.

Our lawyers tell us our price sheet is not illegal you can always go somewhere else according to Tommy Kutis IV. \r\nOur mother passed away recently, and we went to several funeral homes to get comparative prices. We asked for prices without the cost of the casket because we were planning on having a custom casket shipped to the funeral home of choice. After careful review, Kutis appeared to have competitive prices with the price sheet clearly stating the casket was extra. There was no mention or notation in the price sheet requiring the purchase of a casket from Kutis. We had our mom sent to Kutis to begin funeral preparations, and then met with Kutis to finalize the arrangements. When we mentioned we were having a casket shipped in Kutis was OK with that but then surprisingly all of the other prices increased. We thought it was illegal to bundle or represent pricing in such a way as to inhibit comparative shopping but I guess not. By the time Tommy Kutis IV told us we could go elsewhere, we were already locked in from a timing perspective. The prices were jacked-up up so much that we ended up having to buy the casket from Kutis at a 200% - 300% markup. I encourage everyone to shop around look at prices on the internet - but since we are all infrequent buyers, we dont know the right questions to ask to keep from getting caught in this sting. \r\n

0
★☆☆☆☆

Our lawyers tell us our price sheet is not illegal you can always go somewhere else according to Tommy Kutis IV. \r\nOur mother passed away recently, and we went to several funeral homes to get comparative prices. We asked for prices without the cost of the casket because we were planning on having a custom casket shipped to the funeral home of choice. After careful review, Kutis appeared to have competitive prices with the price sheet clearly stating the casket was extra. There was no mention or notation in the price sheet requiring the purchase of a casket from Kutis. We had our mom sent to Kutis to begin funeral preparations, and then met with Kutis to finalize the arrangements. When we mentioned we were having a casket shipped in Kutis was OK with that but then surprisingly all of the other prices increased. We thought it was illegal to bundle or represent pricing in such a way as to inhibit comparative shopping but I guess not. By the time Tommy Kutis IV told us we could go elsewhere, we were already locked in from a timing perspective. The prices were jacked-up up so much that we ended up having to buy the casket from Kutis at a 200% - 300% markup. I encourage everyone to shop around look at prices on the internet - but since we are all infrequent buyers, we dont know the right questions to ask to keep from getting caught in this sting. \r\n

.

I was very troubled to see tail-gating going on in the parking lot of Kutis Funeral Home on Gravois Blvd. on a recent visit. The atmosphere was disrespectful, intimidating and prevented other visitors from parking their cars, which created a safety hazard for elderly visitors especially, who had to park on the street. I expressed my concern to a Kutis employee, and was told that "Mr. K. says it's OK as long as they don't bring it (alcohol) inside." Just because it's not illegal does not make it "OK."
S.B.

1
★☆☆☆☆

I was very troubled to see tail-gating going on in the parking lot of Kutis Funeral Home on Gravois Blvd. on a recent visit. The atmosphere was disrespectful, intimidating and prevented other visitors from parking their cars, which created a safety hazard for elderly visitors especially, who had to park on the street. I expressed my concern to a Kutis employee, and was told that "Mr. K. says it's OK as long as they don't bring it (alcohol) inside." Just because it's not illegal does not make it "OK."
S.B.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

When my mother died, Kutis is who handled her service. My father, brothers, and sister met with the staff to arrange things. I was still traveling to town. Once I did arrive, I was never treated as a member of her immediate family. The staff allowed a niece to constantly reach in and touch my mother's corpse, and they overall gave me the feeling of "we have your money now, we are done with the customer service".
The treatment was so bad, that I convinced my dad to go to a competitor. Nine years later, we had many compliments on how his funeral was handled.
I think most Catholics go with Kutis, and many locals go there as it is locally owned. But the competitors are still staffed by people who are Catholic, and who have spent their entire lives here in STL.
I would NOT recommend Kutis ever!

2
★★☆☆☆

When my mother died, Kutis is who handled her service. My father, brothers, and sister met with the staff to arrange things. I was still traveling to town. Once I did arrive, I was never treated as a member of her immediate family. The staff allowed a niece to constantly reach in and touch my mother's corpse, and they overall gave me the feeling of "we have your money now, we are done with the customer service".
The treatment was so bad, that I convinced my dad to go to a competitor. Nine years later, we had many compliments on how his funeral was handled.
I think most Catholics go with Kutis, and many locals go there as it is locally owned. But the competitors are still staffed by people who are Catholic, and who have spent their entire lives here in STL.
I would NOT recommend Kutis ever!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I can't help but feel like the place is a little trashy. Not sure why as it really is a pretty standard funeral home. Kutis is fairly large and offers a wide variety of services to fit the needs of families requiring their services. Most people will choose a funeral home based on location or prior experience. Just be aware that you don't have to get all your services through the funeral home. I would personally not use them for anyone I know but mainly because of location.

3
★★★☆☆

I can't help but feel like the place is a little trashy. Not sure why as it really is a pretty standard funeral home. Kutis is fairly large and offers a wide variety of services to fit the needs of families requiring their services. Most people will choose a funeral home based on location or prior experience. Just be aware that you don't have to get all your services through the funeral home. I would personally not use them for anyone I know but mainly because of location.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Kutis Funeral Home Inc, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review