Suntrup Kia Preowned

★☆☆☆☆
  • 7400 S Lindbergh Blvd

    St. Louis, MO 63125

    Map & Directions
  • 314-845-2222

About Suntrup Kia Preowned

Hours
Mon, Wed, Fri, 9am-9pm; Tue, Thu, Sat, 9am-6pm; Sun, closed

Automotive

Automotive
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I would not recommend Suntrup Select. We looked at a used car that we thought would be detailed and clean and somewhat ready to go if we were interested. We had been communicating over the internet with Dan Suntrup who obviously knew we were interested in the car. When we arrived, one of the dealers had been driving the car. It was dirty and there were even beer bottle lids in the car! Dan kept changing his numbers to try to make us think we were getting a better deal but the bottom line number never changed. We educate ourselves before car shopping and he treated us like we were dumb. When we test-drove the car, the wheel vibrated badly and the car's intermittent windshield wipers were broken. I felt that if the dealership wanted business, they could make sure the cars were clean and in good working condition. We'll never buy from Suntrup.

0
★☆☆☆☆

I would not recommend Suntrup Select. We looked at a used car that we thought would be detailed and clean and somewhat ready to go if we were interested. We had been communicating over the internet with Dan Suntrup who obviously knew we were interested in the car. When we arrived, one of the dealers had been driving the car. It was dirty and there were even beer bottle lids in the car! Dan kept changing his numbers to try to make us think we were getting a better deal but the bottom line number never changed. We educate ourselves before car shopping and he treated us like we were dumb. When we test-drove the car, the wheel vibrated badly and the car's intermittent windshield wipers were broken. I felt that if the dealership wanted business, they could make sure the cars were clean and in good working condition. We'll never buy from Suntrup.

Pros: It's a small used car dealership.

Cons: Not customer oriented.

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These guys are who give used car dealers a bad name. Worked wtih Scott for a few days and his numbers changed randomly and without reason, like he had a bottomline and would connive his way into the number whatever method he could get to work. After a final bottomline was agreed to, we went up to sign the contract. They had tacked on ONLY a $199 dealer processing charge and then we were also told we had to put out another mere $24.99 for emissions. We were so disappointed as we had done all we could to get the cash scraped up to pay for the car we needed for our daughter, not to mention the 3 days haggling time we put in with the salesjerk. Salesman told my wife he would make it up to us, as we had to explain that poor people really do think $224 is a lot of money. Of course when we picked up the car there were no concessions to be made. In fact, we had asked for a battery for the remote door lock, and that was another no big deal for the dealer; i.e., "we have a box of them somewhere laying around." But did they bother to find a battery or get the remote fixed for us as part of their customer service. No way. They had their deal and they were done with us. And now we are done with them.

0
★☆☆☆☆

These guys are who give used car dealers a bad name. Worked wtih Scott for a few days and his numbers changed randomly and without reason, like he had a bottomline and would connive his way into the number whatever method he could get to work. After a final bottomline was agreed to, we went up to sign the contract. They had tacked on ONLY a $199 dealer processing charge and then we were also told we had to put out another mere $24.99 for emissions. We were so disappointed as we had done all we could to get the cash scraped up to pay for the car we needed for our daughter, not to mention the 3 days haggling time we put in with the salesjerk. Salesman told my wife he would make it up to us, as we had to explain that poor people really do think $224 is a lot of money. Of course when we picked up the car there were no concessions to be made. In fact, we had asked for a battery for the remote door lock, and that was another no big deal for the dealer; i.e., "we have a box of them somewhere laying around." But did they bother to find a battery or get the remote fixed for us as part of their customer service. No way. They had their deal and they were done with us. And now we are done with them.

Cons: when you leave a place with a pit in your stomach it's usually not a good thing

 

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