Townsend Heating & Cooling - BBB A+ Rating

★★★★★
38.2199 -90.3925
Map and Directions to Townsend Heating & Cooling

636-931-8885

238 E Main St

Festus, MO

63028-1907

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4.7143 14
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Reviews 1 - 14 of 14.
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I did a lot of research and made many phone calls when looking for an HVAC provider. Out of all of them, Townsend stood out and gave me excellent service. I got several bids for the job and they had the best price and service.

5
★★★★★

I did a lot of research and made many phone calls when looking for an HVAC provider. Out of all of them, Townsend stood out and gave me excellent service. I got several bids for the job and they had the best price and service.

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The guys at Townsend answered all my questions and helped me understand the various aspects of my new air system and how to work it. They were real helpful.

5
★★★★★

The guys at Townsend answered all my questions and helped me understand the various aspects of my new air system and how to work it. They were real helpful.

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We were completely screwed over by Townsend. They were contracted by a home impovement store to install a new air conditioning unit. Unbeknownst to us at the time, the coil unit they installed in the basement was the wrong size, installed incorrectly. This was verified by two separate HVAC companies. That caused a host of problems with the brand new unit they installed outside. Including electrical problems and the compressor having to be replaced just 4 years after it was installed. The compressor has gone out twice in six years. On top of that, the owner has refused to speak with us about it. We now have to spend over $3000 to install a new unit. Do yourself a favor and don't do business with Townsend.

1
★☆☆☆☆

We were completely screwed over by Townsend. They were contracted by a home impovement store to install a new air conditioning unit. Unbeknownst to us at the time, the coil unit they installed in the basement was the wrong size, installed incorrectly. This was verified by two separate HVAC companies. That caused a host of problems with the brand new unit they installed outside. Including electrical problems and the compressor having to be replaced just 4 years after it was installed. The compressor has gone out twice in six years. On top of that, the owner has refused to speak with us about it. We now have to spend over $3000 to install a new unit. Do yourself a favor and don't do business with Townsend.

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I had a great experience with the Townsend Heating Staff. From the first call to having Gregory out to give me a fair quote, to the most professional installation by Wess and Chad. I would highly recommend using trane. Gregory was very knowlegeable and made me very comfortable with my children and dog being around.......

5
★★★★★

I had a great experience with the Townsend Heating Staff. From the first call to having Gregory out to give me a fair quote, to the most professional installation by Wess and Chad. I would highly recommend using trane. Gregory was very knowlegeable and made me very comfortable with my children and dog being around.......

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I am very happy with Townsend, they were very helpful in every way. Their representation was outstanding. They say "you can't stop a Trane" and now I believe it!

5
★★★★★

I am very happy with Townsend, they were very helpful in every way. Their representation was outstanding. They say "you can't stop a Trane" and now I believe it!

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.

Eric Gordon is a very good representative for your company. Good to Great consultant. Very knowledgeable.Employees who installed new Trane were knowledgeable, friendly, left the house clean and worked efficiently. They also project a very positive image for your company. One was named Austin, I can't remember the second. Both very good. I continually checked on the installation of the heat pump and each time found them working. I and the wife love our new Trane. Thanks to Eric and all!

5
★★★★★

Eric Gordon is a very good representative for your company. Good to Great consultant. Very knowledgeable.Employees who installed new Trane were knowledgeable, friendly, left the house clean and worked efficiently. They also project a very positive image for your company. One was named Austin, I can't remember the second. Both very good. I continually checked on the installation of the heat pump and each time found them working. I and the wife love our new Trane. Thanks to Eric and all!

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I am very pleased on service and the professional manner how Townsend Heating conducted business which was very important to me. I was without heat and they finished in a very fast and timely manner to get the job finished. I definitely will recommend this business to anyone needing heating and cooling.

5
★★★★★

I am very pleased on service and the professional manner how Townsend Heating conducted business which was very important to me. I was without heat and they finished in a very fast and timely manner to get the job finished. I definitely will recommend this business to anyone needing heating and cooling.

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.

My husband and I would like to take this opportunity to thank Townend Heating and Cooling and particularly the two men who installed our heating and cooling system and duct work. Both of the installers were hard workers, stayed right with the job, finished the job the same day and were very polite, congenial and informative of the system they had installed. My husband was at home during the day of installation and he said the men worked hard and only took the regular breaks. They also cleaned up the mess at the end of the day. This was a large purchase/home improvement for us and at finish we felt glad and confident we had chosen Townsend for the job. Again, a big thanks to you and your installers. Hope the Trane system works as well as it was installed!

5
★★★★★

My husband and I would like to take this opportunity to thank Townend Heating and Cooling and particularly the two men who installed our heating and cooling system and duct work. Both of the installers were hard workers, stayed right with the job, finished the job the same day and were very polite, congenial and informative of the system they had installed. My husband was at home during the day of installation and he said the men worked hard and only took the regular breaks. They also cleaned up the mess at the end of the day. This was a large purchase/home improvement for us and at finish we felt glad and confident we had chosen Townsend for the job. Again, a big thanks to you and your installers. Hope the Trane system works as well as it was installed!

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We love our Trane. The contractor was very good and very informative on how the product works and how we would save money. The quality of the work was great! Clean up was great. Mike who works at Townsend was awesome! Very professional and knew a lot about the product. I would recommend Trane and Townsend to all my friends. I love the variable speed and it is very quiet. It looks great! We were very satisfied with everything.

5
★★★★★

We love our Trane. The contractor was very good and very informative on how the product works and how we would save money. The quality of the work was great! Clean up was great. Mike who works at Townsend was awesome! Very professional and knew a lot about the product. I would recommend Trane and Townsend to all my friends. I love the variable speed and it is very quiet. It looks great! We were very satisfied with everything.

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I have used Townsend commercially for over 16 years. I have found them to be quick to respond to my needs, (even on holidays). I also used them to replace my entire heating/cooling service in my home. Their prices have always been in line. Great Products and service. Again, GREAT Service. Rich & Linda Townsend have always met and exceeded my expectations.

5
★★★★★

I have used Townsend commercially for over 16 years. I have found them to be quick to respond to my needs, (even on holidays). I also used them to replace my entire heating/cooling service in my home. Their prices have always been in line. Great Products and service. Again, GREAT Service. Rich & Linda Townsend have always met and exceeded my expectations.

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Trane is a great brand name to buy but I would recommend finding another dealer. Maybe we just had a bad experience but we had trouble trying to get them to complete the job. We spent a lot of money with this company and were far from satisfied with the service.

2
★★☆☆☆

Trane is a great brand name to buy but I would recommend finding another dealer. Maybe we just had a bad experience but we had trouble trying to get them to complete the job. We spent a lot of money with this company and were far from satisfied with the service.

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Latest reviews from Citysearch.

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The final installation of my new AC unit was flawless. The workers got everything up and also got the systems working for us while I was there so that I knew what was going on in detail.

6
★★★★★

The final installation of my new AC unit was flawless. The workers got everything up and also got the systems working for us while I was there so that I knew what was going on in detail.

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After our service, my heater seems to function quite nicely now. It's much quieter than our old system and for that we have the guys at Townsend Heating & Cooling to thank!

6
★★★★★

After our service, my heater seems to function quite nicely now. It's much quieter than our old system and for that we have the guys at Townsend Heating & Cooling to thank!

.

Working with the Townsend Heating & Cooling group was very satisfying. Got a good deal on my unit and had a clean install.

6
★★★★★

Working with the Townsend Heating & Cooling group was very satisfying. Got a good deal on my unit and had a clean install.

Message from Townsend Heating & Cooling - BBB A+ Rating

Townsend Heating and Cooling has been providing reliable, affordable heating and cooling services since 1978. It is our goal to exceed our customers expectations every time. We specialize in repair of all major brands of heating and cooling equipment. Our well-stock fleet of service vehicles ensures a quick solution to your heating and cooling needs. If you are interested in a new heating and cooling system then we have the solution for you. Townsend Heating and Cooling is a certified Trane Comfort Specialist Dealer. This means that we have been certified to be of the highest quality with a tremendous dedication to our profession. Let us show you the difference experience, dedication and knowledge makes.

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