Grizzly Industrial Inc

★★☆☆☆
  • 1815 W Battlefield St

    Springfield, MO 65807

    Map & Directions
  • 417-887-9191

1.75 4
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I purchased a motor from grizzly industrial. It was damaged. Sent it back, and recieved another damaged motor. They claimed it was the shipping co. but the packing and box was not even dented.I told them I wouldn't do business with them again because of the condition of the motors when I recieved them. They said customer service would contact me and see what they could do to help me. They never contacted me. A few months later I thought I would give them another chance, and ordered another motor from them, and they refused to sell to me. Great customer service. Go figure.
I went and had my old motor repaired and saved a couple hundred dollars. Glad they didn't want to do business with me.

1
★☆☆☆☆

I purchased a motor from grizzly industrial. It was damaged. Sent it back, and recieved another damaged motor. They claimed it was the shipping co. but the packing and box was not even dented.I told them I wouldn't do business with them again because of the condition of the motors when I recieved them. They said customer service would contact me and see what they could do to help me. They never contacted me. A few months later I thought I would give them another chance, and ordered another motor from them, and they refused to sell to me. Great customer service. Go figure.
I went and had my old motor repaired and saved a couple hundred dollars. Glad they didn't want to do business with me.

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Yep, I'm with the last Guy. This is an alright place to visit, with an impressive floorspace and array of tools. However, don't buy anything!

GRIZZLY CUSTOMER SERVICE IS KNOWN AMONG WOODWORKERS TO BE THE WORST!!!!

I can attest to this personally. I have learned that however much money I save, it is not worth the customer service hassle if something goes wrong.

BUYER BEWARE!!!

1
★☆☆☆☆

Yep, I'm with the last Guy. This is an alright place to visit, with an impressive floorspace and array of tools. However, don't buy anything!

GRIZZLY CUSTOMER SERVICE IS KNOWN AMONG WOODWORKERS TO BE THE WORST!!!!

I can attest to this personally. I have learned that however much money I save, it is not worth the customer service hassle if something goes wrong.

BUYER BEWARE!!!

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If you value customer service and the ability to easily return defective or mistakenly shipped items you do not want to deal with Grizzly. I have been a Grizzly customer for almost ten years and most of the time things go okay. The equipment is decent quality for a good price.

When things don't go okay you are up a creek. You are now in the world where the customer takes all responsibility and returns can take months to complete correctly. For me this is a huge deal. I have a policy not to deal with companies that infuriate me. I am a pretty mellow, fair minded person. When dealing with a company makes me want to pound my fist against the table I stop dealing with them. Grizzly is one of these.

1
★☆☆☆☆

If you value customer service and the ability to easily return defective or mistakenly shipped items you do not want to deal with Grizzly. I have been a Grizzly customer for almost ten years and most of the time things go okay. The equipment is decent quality for a good price.

When things don't go okay you are up a creek. You are now in the world where the customer takes all responsibility and returns can take months to complete correctly. For me this is a huge deal. I have a policy not to deal with companies that infuriate me. I am a pretty mellow, fair minded person. When dealing with a company makes me want to pound my fist against the table I stop dealing with them. Grizzly is one of these.

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This is a great Springfield attraction! They have a huge showroom with high quality woodworking and metalworking, tools and name brand accessories. Whether youre a hobbyist or professional craftsman, there is something for almost everyone. You can view live demonstrations and they have a mail order catalog you can take home.

The prices here are really great too and that's one of the reasons they are so popular with Springfield residents and tourists.

Located on the west side of Springfield.

4
★★★★☆

This is a great Springfield attraction! They have a huge showroom with high quality woodworking and metalworking, tools and name brand accessories. Whether youre a hobbyist or professional craftsman, there is something for almost everyone. You can view live demonstrations and they have a mail order catalog you can take home.

The prices here are really great too and that's one of the reasons they are so popular with Springfield residents and tourists.

Located on the west side of Springfield.

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