Tommys

★★★☆☆

About Tommys

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  • Restaurants

Food

Food
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The American Restaurant

25th Andgrandview Kansas City, MO

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STARKERS RESERVE RESTAURANT

Kansas City, MO

3.4286 7
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My husband and I love Tommys. Great family environment and always great food. Every one is talking about "bad service", but any server can have an off night. It is not fair you judge this fantastic resturant on one server. I would recommend and encourage everyone to try it!

5
★★★★★

My husband and I love Tommys. Great family environment and always great food. Every one is talking about "bad service", but any server can have an off night. It is not fair you judge this fantastic resturant on one server. I would recommend and encourage everyone to try it!

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Arrived at noon o'clock, seated immediately. 20 mins later stopped waitress to ask for drinks. 45 mins later finally got waitress to take orders. 1 person got meal 20 mins later, the other 2 had to wait additional 25 mins. Booths beside us, behind us, and round table beside us (arrived 30 mins or more after us) were seated. ordered and served within 15-20 min. We finally had to flag down another server to get our our waitress to find our food, time now is 115pm. 2nd order arrived. Soup & salad arrived last, still 20 minutes later. Potatoe soup served was thick gravy like substance with 1/2 potatoe thrown in, as you can imagine did not eat. Check delivered and money picked up within 20 seconds. Almost 2 hours of bad or more precisely ignored service and overpriced food (yes, simple cheeseburger meal 13.41)You be the judge. This will be our last visit to Tommy's.

1
★☆☆☆☆

Arrived at noon o'clock, seated immediately. 20 mins later stopped waitress to ask for drinks. 45 mins later finally got waitress to take orders. 1 person got meal 20 mins later, the other 2 had to wait additional 25 mins. Booths beside us, behind us, and round table beside us (arrived 30 mins or more after us) were seated. ordered and served within 15-20 min. We finally had to flag down another server to get our our waitress to find our food, time now is 115pm. 2nd order arrived. Soup & salad arrived last, still 20 minutes later. Potatoe soup served was thick gravy like substance with 1/2 potatoe thrown in, as you can imagine did not eat. Check delivered and money picked up within 20 seconds. Almost 2 hours of bad or more precisely ignored service and overpriced food (yes, simple cheeseburger meal 13.41)You be the judge. This will be our last visit to Tommy's.

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We went there on Tuesday which is Taco Tuesday my husband ordered the tacos I thought weird because I new the Cascone family owned it. They are great though if you have not tried them you need to. I had the Scampi pasta which was delicious. Our kids loved the food as well great portions great prices we will be back very soon!

4
★★★★☆

We went there on Tuesday which is Taco Tuesday my husband ordered the tacos I thought weird because I new the Cascone family owned it. They are great though if you have not tried them you need to. I had the Scampi pasta which was delicious. Our kids loved the food as well great portions great prices we will be back very soon!

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I ordered the Fajita Chicken salad. My salad consisted of little lettuce, lots of tomatoes, onion, salsa, chicken that had a decent flavor, and lots of water in my bowl. I didn't receive any cheese or sour cream as stated in the menu. The waitress left the food and didn't come back until I was almost done eating. Poor service and salad was not worth $8.49 for what I received. The 5 chips around the salad were stale. I had not heard good things but thought I would give it a try. Sorry I did.

1
★☆☆☆☆

I ordered the Fajita Chicken salad. My salad consisted of little lettuce, lots of tomatoes, onion, salsa, chicken that had a decent flavor, and lots of water in my bowl. I didn't receive any cheese or sour cream as stated in the menu. The waitress left the food and didn't come back until I was almost done eating. Poor service and salad was not worth $8.49 for what I received. The 5 chips around the salad were stale. I had not heard good things but thought I would give it a try. Sorry I did.

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Great Northland restaurant. Has a nice eating place outside away from traffic. One of the Bartender's was honored with the Northland Silver Medal for being the Best of the Northland. Food is good - reasonable - many different beers to try and great mixed drinks.

4
★★★★☆

Great Northland restaurant. Has a nice eating place outside away from traffic. One of the Bartender's was honored with the Northland Silver Medal for being the Best of the Northland. Food is good - reasonable - many different beers to try and great mixed drinks.

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Last time we ate at Tommy's I ordered Shrimp Scampi. After what seemed like an eternity our food arrived, and I was served Shrimp Alfredo -- BIG difference. I questioned my order, and was told "next time, tell them you want the Shrimp Scampi made with lemon and butter" -- like Scampi and Alfredo are one in the same, or like it's up to the customer to point the difference out to the cook (I say "cook" because I'm sure there's no "chef" on staff there). So, we gave them a few months and tried Tommy's again tonight. We arrived at 5:15 on a Saturday, and were told we'd have a 15-20 minute wait for a table for four. Then, 45 minutes later, after several parties were seated ahead of us, after we'd questioned the hostess twice about our table, and after seeing a table open even as we stood there and waited, someone walks in, asks to be seated, and the response is, "I can seat you right now -- Will a table do?" They gave our table away! You stink at service, Tommy! Never going back -- Never.

5
★★★★★

Last time we ate at Tommy's I ordered Shrimp Scampi. After what seemed like an eternity our food arrived, and I was served Shrimp Alfredo -- BIG difference. I questioned my order, and was told "next time, tell them you want the Shrimp Scampi made with lemon and butter" -- like Scampi and Alfredo are one in the same, or like it's up to the customer to point the difference out to the cook (I say "cook" because I'm sure there's no "chef" on staff there). So, we gave them a few months and tried Tommy's again tonight. We arrived at 5:15 on a Saturday, and were told we'd have a 15-20 minute wait for a table for four. Then, 45 minutes later, after several parties were seated ahead of us, after we'd questioned the hostess twice about our table, and after seeing a table open even as we stood there and waited, someone walks in, asks to be seated, and the response is, "I can seat you right now -- Will a table do?" They gave our table away! You stink at service, Tommy! Never going back -- Never.

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If you like the quality and value you get from Cascones, you will love Tommys - they have a broad selection of menu items at reasonable prices. They have a great pizza!

4
★★★★☆

If you like the quality and value you get from Cascones, you will love Tommys - they have a broad selection of menu items at reasonable prices. They have a great pizza!

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