Best Buy

★★★☆☆
  • 1608 NW Chipman Rd

    Lees Summit, MO 64081

    Map & Directions
  • 816-524-1744

About Best Buy

Categories
  • Consumer Electronics Stores
  • Computer Hardware
  • Camera Stores
  • Household Appliances
  • Telephone Service
Hours
M-Sa 10am-9pm, Su 11am-8pm
Special Offer
Hot Deals on Electronics

Shopping

Shopping
More choices in Lees Summit:
Resultset_next

The Pottery Experiment

1567 Ne Rice Rd Lees Summit, MO

Resultset_next

CVS Pharmacy

1850 NW Chipman Rd Lees Summit, MO

Specialty Shops and Services
Best Buy Categories
Magnolia Design Center Products
Magnolia Home Theater Products
    List View
    Calendar View
    No upcoming events
    2.5 2
    Hi! Sign in to let us know how Best Buy was?
    Write a Review
    .

    I used to like bestbuy, but not any more. I will give zero star if I could. \n\n1) The customer service is the worst of all I have experienced: I have been transferred back and forth 6 times between Bestbuy reward zone (1-888-237-8289) and Reward credit card (1-800-365-0292, and 1-800-419-4959), and got no one resolving my questions. I want to speak to the manager.\n2) I received a new best buy card, but it does not show I am a reward zone program member. In addition, on the back of the card, it does not show my bestbuy member ID. I have emailed more than 10 emails, more than 10 phone calls over 5 month, and the problem is still there. 3) 926 points ($463 purchase) disappeared when I check today. It was there when I emailed customer services on April 19, 2012. However, after paid the balance on my credit card, my points disappeared! \n\nVery disappointed at Bestbuy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    0
    ★☆☆☆☆

    I used to like bestbuy, but not any more. I will give zero star if I could. \n\n1) The customer service is the worst of all I have experienced: I have been transferred back and forth 6 times between Bestbuy reward zone (1-888-237-8289) and Reward credit card (1-800-365-0292, and 1-800-419-4959), and got no one resolving my questions. I want to speak to the manager.\n2) I received a new best buy card, but it does not show I am a reward zone program member. In addition, on the back of the card, it does not show my bestbuy member ID. I have emailed more than 10 emails, more than 10 phone calls over 5 month, and the problem is still there. 3) 926 points ($463 purchase) disappeared when I check today. It was there when I emailed customer services on April 19, 2012. However, after paid the balance on my credit card, my points disappeared! \n\nVery disappointed at Bestbuy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    .

    Out of the number of times that I have went to this store I have only had a couple of bad experiences. I usually make my purchase online and then go pick it up at the store for fast shopping and this is where they have problems as their employees don't seem to understand bestbuy.com very well. I have been given wrong products and have been double charged before. Their service seems to be getting better and overall I do enjoy my time at best buy :)

    PROS: Ordering online, selection
    CONS: employees who don't know what they are doing

    4
    ★★★★☆

    Out of the number of times that I have went to this store I have only had a couple of bad experiences. I usually make my purchase online and then go pick it up at the store for fast shopping and this is where they have problems as their employees don't seem to understand bestbuy.com very well. I have been given wrong products and have been double charged before. Their service seems to be getting better and overall I do enjoy my time at best buy :)

    PROS: Ordering online, selection
    CONS: employees who don't know what they are doing

    Was this review helpful to you?
    Ratings_icons Ratings_icons

    Message from Best Buy

    Yext PowerListings

     

    Wait, you're the expert.

    If you've been to or used Best Buy, leave a review.

    It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



    Write a Review