Classic Monument Co Inc

★★★☆☆
  • 5240 W Florissant Ave

    Saint Louis, MO 63115

    Map & Directions
  • 314-381-1330

3.0 2
Hi! Sign in to let us know how Classic Monument Co Inc was?
Write a Review
.

My Family has used this company since the mid 1980's for a total of 5 headstone's without any issues. The saleswoman at the North office worked with my family in our time need with a courteous and sympathetic manner. She explained about the time it would take to allow for ground resettlement and said it would take around 6 months before the stones were placed depending on the weather and ground conditions.\n\nOur last meeting with her was at a time of extreme sorrow due to the loss of our family member at a young age. She handled our request with great care and went the extra mile to pull the file on my grandmother so we could match it up with the stone for my brother. I recently stopped in to see her and she knew who I was within the first few minutes of talking and it had been 2 yrs since I last saw her.\n\nI feel you can not go wrong to have Gloria help you in your time of need as she knows the steps and has always worked with us in selection of the headstones and payment options.

2
★★★★★

My Family has used this company since the mid 1980's for a total of 5 headstone's without any issues. The saleswoman at the North office worked with my family in our time need with a courteous and sympathetic manner. She explained about the time it would take to allow for ground resettlement and said it would take around 6 months before the stones were placed depending on the weather and ground conditions.\n\nOur last meeting with her was at a time of extreme sorrow due to the loss of our family member at a young age. She handled our request with great care and went the extra mile to pull the file on my grandmother so we could match it up with the stone for my brother. I recently stopped in to see her and she knew who I was within the first few minutes of talking and it had been 2 yrs since I last saw her.\n\nI feel you can not go wrong to have Gloria help you in your time of need as she knows the steps and has always worked with us in selection of the headstones and payment options.

.

The Sales Associate Gloria Arns, has the worst possible attitude for a customer service sales rep. Awful, Awful, Awful. She has no idea how to work with greif stricken familes. Especially ones that dont have a lot of money. I guess Money makes the world go around, and smile!

0
★☆☆☆☆

The Sales Associate Gloria Arns, has the worst possible attitude for a customer service sales rep. Awful, Awful, Awful. She has no idea how to work with greif stricken familes. Especially ones that dont have a lot of money. I guess Money makes the world go around, and smile!

Pros: None

Cons: Service in General

 

Wait, you're the expert.

If you've been to or used Classic Monument Co Inc, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review