Kansas City Audio-Visual

★★★★☆
  • 7535 Troost Ave

    Kansas City, MO 64131

    Map & Directions
  • 816-333-5300

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3.5 2
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BEWARE -- do not do business here and warn all of your friends!\r
\r
We took a projector to KCAV to see if it could be repaired. They charged $75 to evaluate and determine it could not be repaired but said they would apply the $75 toward

3
★★★★★

BEWARE -- do not do business here and warn all of your friends!\r
\r
We took a projector to KCAV to see if it could be repaired. They charged $75 to evaluate and determine it could not be repaired but said they would apply the $75 toward

.

My experience with KCAV was not a pleasant one. Systems Manager Randy Adler should change his name to Harvey Two Face. Arrogant, rude, and condescending, he displays all the social graces of a pit bull.

Where does he get off treating people like garbage? With an attitude like that, I'm surprised the company is still around. Pro A/V is a complex field. Sometimes, things don't work out exactly as planned. Patience, professionalism, and common courtesy go a long way - and their complete and utter absence speaks volumes.

Never again.

0
★☆☆☆☆

My experience with KCAV was not a pleasant one. Systems Manager Randy Adler should change his name to Harvey Two Face. Arrogant, rude, and condescending, he displays all the social graces of a pit bull.

Where does he get off treating people like garbage? With an attitude like that, I'm surprised the company is still around. Pro A/V is a complex field. Sometimes, things don't work out exactly as planned. Patience, professionalism, and common courtesy go a long way - and their complete and utter absence speaks volumes.

Never again.

 

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