Goodyear Auto Service Center

★☆☆☆☆
  • 3021 E 20th St

    Joplin, MO 64801

    Map & Directions
  • 417-624-4742

Automotive

Automotive
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I was recently in Joplin and had a slow leak on my tire, I was by Nissan Dealership and it was half way flat when I realized it, they sent me to Goodyear which was two blcks down. I had my elderly Mother and two small kids with me at the time and all I needed was assistance on changing my tire. There were serveral guys sitting watching TV. It took 10 minutes after I got there before anyone would assist me and then I was told it was going to be a four hour wait till I got assistance. From that point a family member had directed me to Grande Tire. Grande Tire offered to come air my tire up to get me to their shop and was in and out of Grande Tire in under 10 minutes. GoodYear has the worst customer service I have experienced in a long time. Nissan should not be directing people to them.

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★☆☆☆☆

I was recently in Joplin and had a slow leak on my tire, I was by Nissan Dealership and it was half way flat when I realized it, they sent me to Goodyear which was two blcks down. I had my elderly Mother and two small kids with me at the time and all I needed was assistance on changing my tire. There were serveral guys sitting watching TV. It took 10 minutes after I got there before anyone would assist me and then I was told it was going to be a four hour wait till I got assistance. From that point a family member had directed me to Grande Tire. Grande Tire offered to come air my tire up to get me to their shop and was in and out of Grande Tire in under 10 minutes. GoodYear has the worst customer service I have experienced in a long time. Nissan should not be directing people to them.

Cons: Customer service was the worst

 

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