Hannoush Jewelers

★★☆☆☆
  • 1310 Mid Rivers Mall

    St Peters, MO 63376

    Map & Directions
  • 636-397-8878

About Hannoush Jewelers

Hours
Mon. - Sat. 10:30am - 9:30pm;Sun. 11am - 6pm

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2.0 4
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The Hannoush Jewelers in the Nashua Pheasant Lane Mall left my partner in tears, late afternoon Nov. 28th 2010 not because they didn't have what she wanted but because the on-duty sales personnel couldn't be bothered AFTER 10 MINUTES of trying to GET THEIR ATTENTION to get off their cell phones and service customers!

How insulting! For every salesperson working so hard to satisfy their customers, these flunkies are the worst trailer trash there is.

I've purchased many items over the years from Hannoush and have thought well of the place. This is was truely a smack in the face for me. What a poorly managed establishment! Who do they think they are to treat customers in this manner!!

Do yourself a favor and don't expose you loved ones to this trash.

1
★☆☆☆☆

The Hannoush Jewelers in the Nashua Pheasant Lane Mall left my partner in tears, late afternoon Nov. 28th 2010 not because they didn't have what she wanted but because the on-duty sales personnel couldn't be bothered AFTER 10 MINUTES of trying to GET THEIR ATTENTION to get off their cell phones and service customers!

How insulting! For every salesperson working so hard to satisfy their customers, these flunkies are the worst trailer trash there is.

I've purchased many items over the years from Hannoush and have thought well of the place. This is was truely a smack in the face for me. What a poorly managed establishment! Who do they think they are to treat customers in this manner!!

Do yourself a favor and don't expose you loved ones to this trash.

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Recently my boyfriend and I visited Hannoush Jewellers at Natick Mall (MA).We were told that the store was having 45% sales on everything.The diamond ring we were looking for was not available but were told that we will get a call in a week after they get new consignment.We were given a hand written card by the store about the price and the discount. WE were assured that the store will honour the sale price when it arrived. We got a call 2 week later that the ring had arrived, bUt now the price quoted was almost 2500 more. It was the manager who would not honour the sale price. Not only he was rude in conversation but tried to tell us that we should get our mathematics straightened. The quality of the diamond was not even the one we were told we would get . I think anyone who want to buy anything from this store should be aware of this rude manager as well the quality as it might not be what they promise.

1
★☆☆☆☆

Recently my boyfriend and I visited Hannoush Jewellers at Natick Mall (MA).We were told that the store was having 45% sales on everything.The diamond ring we were looking for was not available but were told that we will get a call in a week after they get new consignment.We were given a hand written card by the store about the price and the discount. WE were assured that the store will honour the sale price when it arrived. We got a call 2 week later that the ring had arrived, bUt now the price quoted was almost 2500 more. It was the manager who would not honour the sale price. Not only he was rude in conversation but tried to tell us that we should get our mathematics straightened. The quality of the diamond was not even the one we were told we would get . I think anyone who want to buy anything from this store should be aware of this rude manager as well the quality as it might not be what they promise.

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I was wondering if everyone could please help me by warning consumers this busy holiday shopping season about Hannoush Jewelers located in Colonie Center Mall NY and Crossgates Mall Albany NY. I have been a Gemologist for over 30 years and recently purchased a very expensive 1 carat diamond and a setting for my wife as a Christmas gift from Hannoush Jewelers In Colonie Center Mall NY. After thoroughly checking the stone and setting before making the purchase I was sure my wife would be thrilled. Upon picking the ring up after it had been set and sized, I personally checked it under magnification and noticed it was not the stone I had chosen. Sadly they had switched my stone with one of lesser value. I politely spoke with the owners explaining the situation they immediately denied such alligations. I then demanded the stone I had picked out or a full refund. They said after a ring has been sized or altered in any way there are no refunds. I am a disabled veteran now retired I am stuck with a diamond worth half what I paid and scammed out of most of my savings. Please help me warn other possible victims. I will also be contacting the BBB and emailing anyone that I can.

Thank you

Donald

1
★☆☆☆☆

I was wondering if everyone could please help me by warning consumers this busy holiday shopping season about Hannoush Jewelers located in Colonie Center Mall NY and Crossgates Mall Albany NY. I have been a Gemologist for over 30 years and recently purchased a very expensive 1 carat diamond and a setting for my wife as a Christmas gift from Hannoush Jewelers In Colonie Center Mall NY. After thoroughly checking the stone and setting before making the purchase I was sure my wife would be thrilled. Upon picking the ring up after it had been set and sized, I personally checked it under magnification and noticed it was not the stone I had chosen. Sadly they had switched my stone with one of lesser value. I politely spoke with the owners explaining the situation they immediately denied such alligations. I then demanded the stone I had picked out or a full refund. They said after a ring has been sized or altered in any way there are no refunds. I am a disabled veteran now retired I am stuck with a diamond worth half what I paid and scammed out of most of my savings. Please help me warn other possible victims. I will also be contacting the BBB and emailing anyone that I can.

Thank you

Donald

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My husband bought me a three stone right-hand ring at Hounoush Jewelers for Christmas a few years ago and I love it! He went on Christmas Eve and was very impressed with the pleasant helpful attititude of the salespeople there. He purchased the ring at a fair price and I was very surprised with it. A month or so ago I lost one of the side diamonds out of my ring and brought it and the ring back for repair. I expected to have to pay for the repair since I had not brought it in for the regular checks as I should have. This was not the case..they sent it off for me to be fixed at NO CHARGE. To top it off, it was repaired and returned in less than a week. Wow was I ever impressed with that kind of service! I will definitely purchase more jewelry from them in the future.

PROS: Friendly, helpful service!
CONS: None

5
★★★★★

My husband bought me a three stone right-hand ring at Hounoush Jewelers for Christmas a few years ago and I love it! He went on Christmas Eve and was very impressed with the pleasant helpful attititude of the salespeople there. He purchased the ring at a fair price and I was very surprised with it. A month or so ago I lost one of the side diamonds out of my ring and brought it and the ring back for repair. I expected to have to pay for the repair since I had not brought it in for the regular checks as I should have. This was not the case..they sent it off for me to be fixed at NO CHARGE. To top it off, it was repaired and returned in less than a week. Wow was I ever impressed with that kind of service! I will definitely purchase more jewelry from them in the future.

PROS: Friendly, helpful service!
CONS: None

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