Autohaus Bmw

★★★☆☆

Come in for the "Autohaus Experience"

  • 3015 S Hanley Rd

    St Louis, MO 63143

    Map & Directions
  • 314-727-8870

About Autohaus Bmw

Hours
Monday 9:00 AM - 8:00 PM, Tuesday 9:00 AM - 6:00 PM, Wednesday 9:00 AM - 8:00 PM, Thursday 9:00 AM - 6:00 PM, Friday 9:00 AM - 8:00 PM, Saturday 9:00 AM - 5:00 PM, Appointments Available

Automotive

Automotive
More choices in St Louis:
Resultset_next

Autohaus Bmw

3015 S Hanley Rd St Louis, MO

Resultset_next

Autohaus Of Clayton

8455 Maryland Ave Saint Louis, MI

2.5 6
Hi! Sign in to let us know how Autohaus Bmw was?
Write a Review
.

Don't make the mistake of giving this dealership your business. Their used car sales practices are unethical and their service department is horrible! STAY AWAY!

1
★☆☆☆☆

Don't make the mistake of giving this dealership your business. Their used car sales practices are unethical and their service department is horrible! STAY AWAY!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We bought a used BMW from Autohaus BMW on Hanley about 6 months ago. The salesman gave rave reviews on the vehicle and said it was machanically sound. We went ahead and bought the extended warranty as well. Since driving it off the lot, we've had nothing but problems with the vehicle. Autohaus service department have worked on it multiple times. Recently, a change engine came on. We took it back to the service department -- less than 30 days after spending a lot of money on it. The service manager said there could be 120 reasons why the light could be on and we needed to pay $65 to diagnose the problem before anything can be done. When I explained that this was an occuring issue and didn't feel I should pay the $65 since the vehicle was in the shop less than 30 days ago and multiple times in the short period we've owned it, the service manager showed no concern. Between the sales department and the service deparment, it's cleae this dealership is all about the moeny. THEY TREAT PEOPLE WHO PURCHASE BRAND NEW VEHICLES DIFFERENTLY BECAUSE THEY HAVE IT! BMW WOULD NEVER ALLOW THIS SORT OF TREATMENT. Take it from me, never buy a used car from these crooks. If you need to get your vehicle serviced, take it to a competitor.

0
★☆☆☆☆

We bought a used BMW from Autohaus BMW on Hanley about 6 months ago. The salesman gave rave reviews on the vehicle and said it was machanically sound. We went ahead and bought the extended warranty as well. Since driving it off the lot, we've had nothing but problems with the vehicle. Autohaus service department have worked on it multiple times. Recently, a change engine came on. We took it back to the service department -- less than 30 days after spending a lot of money on it. The service manager said there could be 120 reasons why the light could be on and we needed to pay $65 to diagnose the problem before anything can be done. When I explained that this was an occuring issue and didn't feel I should pay the $65 since the vehicle was in the shop less than 30 days ago and multiple times in the short period we've owned it, the service manager showed no concern. Between the sales department and the service deparment, it's cleae this dealership is all about the moeny. THEY TREAT PEOPLE WHO PURCHASE BRAND NEW VEHICLES DIFFERENTLY BECAUSE THEY HAVE IT! BMW WOULD NEVER ALLOW THIS SORT OF TREATMENT. Take it from me, never buy a used car from these crooks. If you need to get your vehicle serviced, take it to a competitor.

.

Wonderful Service & Sales
I appreciate the wonderful service - this is one of the main reasons why we selected you as our dealer when we leased the X5. We turn cars over every 3 years and hope to continue to lease/purchase all future cars from your dealer. My husband and I are both very busy with work and travel for work, so having excellent customer service is essential. Thank you

5
★★★★★

Wonderful Service & Sales
I appreciate the wonderful service - this is one of the main reasons why we selected you as our dealer when we leased the X5. We turn cars over every 3 years and hope to continue to lease/purchase all future cars from your dealer. My husband and I are both very busy with work and travel for work, so having excellent customer service is essential. Thank you

Was this review helpful to you?
Ratings_icons Ratings_icons

.

All they care about is money, not people.

They would gut their own mothers if you told them she had swallowed a quarter.

Stay away. Visit one of the other BMW dealerships in the area. They are much better and more fair than these finks.

1
★☆☆☆☆

All they care about is money, not people.

They would gut their own mothers if you told them she had swallowed a quarter.

Stay away. Visit one of the other BMW dealerships in the area. They are much better and more fair than these finks.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

This is probably the best place to buy a BMW in the St Louis area. Not that the price is the best but the customer service definitely is. I was treated very well and professionally by them and most of the salesmen here are BMW lovers who can share many details on the cars with you. This one salesman I had even educated me on the proper seat height positioning for optimal driving. They are not as aggressive in discounting though.

3
★★★☆☆

This is probably the best place to buy a BMW in the St Louis area. Not that the price is the best but the customer service definitely is. I was treated very well and professionally by them and most of the salesmen here are BMW lovers who can share many details on the cars with you. This one salesman I had even educated me on the proper seat height positioning for optimal driving. They are not as aggressive in discounting though.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

One of few places in the area that have a certified BMW master mechanics- if you have an aging Beemer you can find no better place to keep it running. Of course, with their technical knowhow and expertise you pay a steep price, avoid going to Autohaus unless you both have money to burn and a great love for your elder car.

4
★★★★☆

One of few places in the area that have a certified BMW master mechanics- if you have an aging Beemer you can find no better place to keep it running. Of course, with their technical knowhow and expertise you pay a steep price, avoid going to Autohaus unless you both have money to burn and a great love for your elder car.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Autohaus Bmw, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review