Jay Wolfe Toyota Scion

★★★★★
  • 9650 NW Prarie View Road

    Kansas City, MO 64153

    Map & Directions
  • 816-454-8999

About Jay Wolfe Toyota Scion

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Automotive

Automotive
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The Internet Sales Manager persuaded us to drive 45 minutes for what, in retrospect, should have been a suspiciously good deal. After an hour of being repeatedly offered much less well-equipped vehicles at the original price, we were abandoned on the sales floor for nearly another hour before the General Sales Manager appeared to curtly inform us that the initial offer had been a miscommunication and that if we were truly dissatisfied we should consult an attorney. He apparently didnt think much of our chances with that approach, however, as he also casually mentioned that situations such as ours arose ten times a week, and that nothing ever came of them.

1
★☆☆☆☆

The Internet Sales Manager persuaded us to drive 45 minutes for what, in retrospect, should have been a suspiciously good deal. After an hour of being repeatedly offered much less well-equipped vehicles at the original price, we were abandoned on the sales floor for nearly another hour before the General Sales Manager appeared to curtly inform us that the initial offer had been a miscommunication and that if we were truly dissatisfied we should consult an attorney. He apparently didnt think much of our chances with that approach, however, as he also casually mentioned that situations such as ours arose ten times a week, and that nothing ever came of them.

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Classic Bait-and-Switch\r
The Internet Sales Manager persuaded us to drive 45 minutes for what, in retrospect, should have been a suspiciously good deal. After an hour of being repeatedly offered much less well-equipped vehicles at the

3
★★★★★

Classic Bait-and-Switch\r
The Internet Sales Manager persuaded us to drive 45 minutes for what, in retrospect, should have been a suspiciously good deal. After an hour of being repeatedly offered much less well-equipped vehicles at the

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Our salesperson, Wardell, was very helpful and made buying this truck a pleasure.

3
★★★★★

Our salesperson, Wardell, was very helpful and made buying this truck a pleasure.

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David Reid was very helpful in many ways. Professional yet he made us laugh and made it an enjoyable experience. We love our new RAV 4!

3
★★★★★

David Reid was very helpful in many ways. Professional yet he made us laugh and made it an enjoyable experience. We love our new RAV 4!

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They were very courteous and helpful on all areas.\r

3
★★★★★

They were very courteous and helpful on all areas.\r

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They looked for the color and model I wanted, even if it took a while until they found it.

3
★★★★★

They looked for the color and model I wanted, even if it took a while until they found it.

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very helpful and courteous in all areas

3
★★★★★

very helpful and courteous in all areas

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Michael, the sales person, was there for us through the whole process

3
★★★★★

Michael, the sales person, was there for us through the whole process

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The salesperson was understanding and helpful

3
★★★★★

The salesperson was understanding and helpful

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Everyone is knowledgeable and friendly. They are always friendly anytime we enter the store

3
★★★★★

Everyone is knowledgeable and friendly. They are always friendly anytime we enter the store

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for the first time, I enjoyed buying a vehicle. Jack made things easy

3
★★★★★

for the first time, I enjoyed buying a vehicle. Jack made things easy

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Time and money- NO haggle and prompt on signing everything. Price was very competitive

3
★★★★★

Time and money- NO haggle and prompt on signing everything. Price was very competitive

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Unlike a few other dealerships, the People at Jay Wolfe took the time to answer my questions and talk to me about buying the car I wanted even though I was from a different state. The other guys did not take me seriously I suppose they

3
★★★★★

Unlike a few other dealerships, the People at Jay Wolfe took the time to answer my questions and talk to me about buying the car I wanted even though I was from a different state. The other guys did not take me seriously I suppose they

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The customer service was impeccable, Brian and Dustin went above and beyond their job requirements to ensure my sale was personalized for my specific needs.

3
★★★★★

The customer service was impeccable, Brian and Dustin went above and beyond their job requirements to ensure my sale was personalized for my specific needs.

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Being comfortable with salesman Gary N. and his ability to answer questions I did not even think to ask, as well as his follow through on everything

3
★★★★★

Being comfortable with salesman Gary N. and his ability to answer questions I did not even think to ask, as well as his follow through on everything

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Excellent experience overall. I was not looking forward to the process, but I left impressed

3
★★★★★

Excellent experience overall. I was not looking forward to the process, but I left impressed

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Salesman (Gary noble) took the time to listen and knew I was a serious buyer if I could get the vehicle I wanted. Also, I appreciate the opportunity to speak with the sales manager (Mo) before finalizing the deal

3
★★★★★

Salesman (Gary noble) took the time to listen and knew I was a serious buyer if I could get the vehicle I wanted. Also, I appreciate the opportunity to speak with the sales manager (Mo) before finalizing the deal

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I wouldnt drive 3 hours to go to a subpar dealership. Excellent!

3
★★★★★

I wouldnt drive 3 hours to go to a subpar dealership. Excellent!

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It was great working with our sales consultant, Jim C. he was a very friendly guy and I did feel like he was working in our best interest.

3
★★★★★

It was great working with our sales consultant, Jim C. he was a very friendly guy and I did feel like he was working in our best interest.

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Simple, straightforward, honest, your comfortable with the process, considerate of time, knowledgeable of finacing options. Excellent service

2
★★★★★

Simple, straightforward, honest, your comfortable with the process, considerate of time, knowledgeable of finacing options. Excellent service

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Ease with the entire process. They were friendly, but not pushy. That always turns me off. They were there when I needed the next step. Overall, excellent.

2
★★★★★

Ease with the entire process. They were friendly, but not pushy. That always turns me off. They were there when I needed the next step. Overall, excellent.

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We liked this place. They gave a fair price - you knew what the price was from the beginning. We were not trading, so do not know if they pull the "haggle" dealing with a trade. We ended up with a Toyota, but had a good experience with this dealership.

4
★★★★☆

We liked this place. They gave a fair price - you knew what the price was from the beginning. We were not trading, so do not know if they pull the "haggle" dealing with a trade. We ended up with a Toyota, but had a good experience with this dealership.

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