Graniterra

★★★★★
  • 1551 S Kingshighway Blvd

    St Louis, MO 63110

    Map & Directions
  • 314-533-3366

Wholesalers

Wholesalers
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We did our bath a year ago with Graniterra & recently we did our kitchen and I am thrilled with both. Both projects turned out better than I could have imagined. The more I use my kitchen the more I realize how well the design was thought out. Everyone we worked with was very professional.

5
★★★★★

We did our bath a year ago with Graniterra & recently we did our kitchen and I am thrilled with both. Both projects turned out better than I could have imagined. The more I use my kitchen the more I realize how well the design was thought out. Everyone we worked with was very professional.

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We have done 2 projects with Graniterra-one about 10 years ago & one just recently. Both went very smooth. Everyone was very helpful and knowledgable & we couldn't be happier. I would recommend them to anyone & even plan on using them

3
★★★★★

We have done 2 projects with Graniterra-one about 10 years ago & one just recently. Both went very smooth. Everyone was very helpful and knowledgable & we couldn't be happier. I would recommend them to anyone & even plan on using them

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****DO NOT BUY FROM GRANITERRA****I purchased $6,000 worth of Cabinets from Graniterra in March, the intial order of cabinets was incorrect. One cabinet was missing, there were two incorrect cabinets, and the majority of the cabinets were missing the decorative sides. Graniterra offered to replace the cabinets and the skins. The replacement order took an additional 5 weeks to arrive and was incorrect again. Also I was told that I would be responsible for replacing the cabinet skins myself and had to cut them out of slabs of mateiral. That to me is not an acceptable fix to a mistake they made not once, but twice! When I asked for a refund on some of the money I spent I was told absolutely not and that I was lucky they replaced the incorrect cabinets. This experience was worst customer service I have ever seen. I would highly recommened you do not do business with them.

1
★☆☆☆☆

****DO NOT BUY FROM GRANITERRA****I purchased $6,000 worth of Cabinets from Graniterra in March, the intial order of cabinets was incorrect. One cabinet was missing, there were two incorrect cabinets, and the majority of the cabinets were missing the decorative sides. Graniterra offered to replace the cabinets and the skins. The replacement order took an additional 5 weeks to arrive and was incorrect again. Also I was told that I would be responsible for replacing the cabinet skins myself and had to cut them out of slabs of mateiral. That to me is not an acceptable fix to a mistake they made not once, but twice! When I asked for a refund on some of the money I spent I was told absolutely not and that I was lucky they replaced the incorrect cabinets. This experience was worst customer service I have ever seen. I would highly recommened you do not do business with them.

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0 out of 1 people found this review helpful.

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I'm very happy with my kitchen. Every step went well & I would recommend this company. The staff I dealt with were really on top of it and quick to help. Not a single problem along the way.

3
★★★★★

I'm very happy with my kitchen. Every step went well & I would recommend this company. The staff I dealt with were really on top of it and quick to help. Not a single problem along the way.

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They are difficult to deal with and communicate sporadically. They are slick and do not disclose everything you need to know. Will go elsewhere for my next project.

3
★★★★★

They are difficult to deal with and communicate sporadically. They are slick and do not disclose everything you need to know. Will go elsewhere for my next project.

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We did a bathroom with Graniterra a few years ago which went well. I returned for a major kitchen renovation. Everything was handled very professionally. I was impressed with their communication. They were in constant contact with us

3
★★★★★

We did a bathroom with Graniterra a few years ago which went well. I returned for a major kitchen renovation. Everything was handled very professionally. I was impressed with their communication. They were in constant contact with us

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A++ My project was slightly price sensitive so I started with the budget granite shops that advertise per square foot but was really put off by all the up charges & lack of knowledge, which scared me a little. I just wanted to get it right the first time with no problems. I'm glad I used Graniterra. They made some suggestions, that I had never thought of & my kitchen turned out amazing. I will return when I'm ready to do my bathroom.

5
★★★★★

A++ My project was slightly price sensitive so I started with the budget granite shops that advertise per square foot but was really put off by all the up charges & lack of knowledge, which scared me a little. I just wanted to get it right the first time with no problems. I'm glad I used Graniterra. They made some suggestions, that I had never thought of & my kitchen turned out amazing. I will return when I'm ready to do my bathroom.

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1 out of 1 people found this review helpful.

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Great customer service. They took their time with me & worked through all my special requests. The most unique granites ever. I couldn't be happier with my kitchen & will return again.

5
★★★★★

Great customer service. They took their time with me & worked through all my special requests. The most unique granites ever. I couldn't be happier with my kitchen & will return again.

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1 out of 1 people found this review helpful.

.

After a frustrating experience with an outdoor slate patio that I put in a year ago, the owner and salesperson that sold me the slate came to my house and personally followed up on my complaints. It seems that the slate is feeling "the weather" and the owner assures me that it is only an initial delamination which will decrease with time. I was pleased with their follow up (although I think they should have done more educating on the front end of the sale).

4
★★★★☆

After a frustrating experience with an outdoor slate patio that I put in a year ago, the owner and salesperson that sold me the slate came to my house and personally followed up on my complaints. It seems that the slate is feeling "the weather" and the owner assures me that it is only an initial delamination which will decrease with time. I was pleased with their follow up (although I think they should have done more educating on the front end of the sale).

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1 out of 1 people found this review helpful.

.

My job was very small considering some kitchen and bath renos however, I was treated as if I was a large customer. Jacqueline, my sales person, was very professional (will make a great designer) and answered all my questions, some were very bad. Equally impressed when the owner paid a visit to my humble abode to assure the work was going well. As for the quality of the granite I purchased, cannot begin to describe. Beyond a doubt the most beautiful piece of granite ever mined. Will recommend to all my friend, associates, and family that are even thinking of remodeling and neeed countertops, floors, or for that matter, any product Graniterra sells.Again, very happy. My thanks to all.

4
★★★★☆

My job was very small considering some kitchen and bath renos however, I was treated as if I was a large customer. Jacqueline, my sales person, was very professional (will make a great designer) and answered all my questions, some were very bad. Equally impressed when the owner paid a visit to my humble abode to assure the work was going well. As for the quality of the granite I purchased, cannot begin to describe. Beyond a doubt the most beautiful piece of granite ever mined. Will recommend to all my friend, associates, and family that are even thinking of remodeling and neeed countertops, floors, or for that matter, any product Graniterra sells.Again, very happy. My thanks to all.

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1 out of 1 people found this review helpful.

.

I am a designer for a local Kitchen & Bath dealership in St. Louis. I have had a working relationship with Graniterra for a few years now and could not be happier with the service they have provided both myself and my clients. I have worked with numerous stone fabricators in the past but I continue to refer my clients including family and friends to Graniterra. Everyone there from the owner to the fabrication and installation crews are easy to work with. They continue to be very competitive with their pricing while still providing a wide selection of products along with great quality and attention to detail I expect with my projects. Erica handles my account there and she continues to go above and beyond in responding to my countless requests as well as being as helpful as possible with my clients regardless of the size of the project. My clients have only had good things to say about their experiences with working with Graniterra.

5
★★★★★

I am a designer for a local Kitchen & Bath dealership in St. Louis. I have had a working relationship with Graniterra for a few years now and could not be happier with the service they have provided both myself and my clients. I have worked with numerous stone fabricators in the past but I continue to refer my clients including family and friends to Graniterra. Everyone there from the owner to the fabrication and installation crews are easy to work with. They continue to be very competitive with their pricing while still providing a wide selection of products along with great quality and attention to detail I expect with my projects. Erica handles my account there and she continues to go above and beyond in responding to my countless requests as well as being as helpful as possible with my clients regardless of the size of the project. My clients have only had good things to say about their experiences with working with Graniterra.

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1 out of 1 people found this review helpful.

.

I used this business 4 years ago to do my kitchen and had a charming sales person and a good experience. I went back to them for another job and found the sales person, Erica, to be bored with helping me. Communication skills were lacking. She was wrapped up in making a sale and not listening to her customer. Erica kept checking on prices and availability for products I never expressed I wanted to buy. When I said my husband would need to come by and look at the granite. She responded, "Be sure to call to make sure I'm available." I expected, "Come when it is convenient for you and I'll make sure someone can help you." Their price for the granite was much higher than their competitors and they wouldn't give me a sample piece. When I said I thought I would go somewhere else and thanked her, Erica turned and walked away in a huff. Now she didn't just lose the sale, she is getting negative feedback on line.

1
★☆☆☆☆

I used this business 4 years ago to do my kitchen and had a charming sales person and a good experience. I went back to them for another job and found the sales person, Erica, to be bored with helping me. Communication skills were lacking. She was wrapped up in making a sale and not listening to her customer. Erica kept checking on prices and availability for products I never expressed I wanted to buy. When I said my husband would need to come by and look at the granite. She responded, "Be sure to call to make sure I'm available." I expected, "Come when it is convenient for you and I'll make sure someone can help you." Their price for the granite was much higher than their competitors and they wouldn't give me a sample piece. When I said I thought I would go somewhere else and thanked her, Erica turned and walked away in a huff. Now she didn't just lose the sale, she is getting negative feedback on line.

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