Beckys Carpet & Tile

★★☆☆☆
  • 10697 Baptist Church Rd

    Sappington, MO 63128

    Map & Directions
  • 314-849-3366

About Beckys Carpet & Tile

Details

Home Construction & Remodeling

Home Construction & Remodeling
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Tile Source

2605 S Hanley Rd Saint Louis, MI

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I would be happy to discuss with you a way to have this repaired at NO COST to you. Please feel free to call me at 314-337-4945.
Note- I am an Independent Contractor and do not work install for Becky's Carpet.

2
★★☆☆☆

I would be happy to discuss with you a way to have this repaired at NO COST to you. Please feel free to call me at 314-337-4945.
Note- I am an Independent Contractor and do not work install for Becky's Carpet.

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The staff was helpful and nice, but there is a lot of communication problems. The workers that the measuring and installation was hired out to were where the real problems came from. The measurements were wrong. The installers were not told that we wanted our laundry room done, that we wanted the old carpet hauled away or that we wanted steps done. We had a friend fix the subfloor and it wasn't level. They didn't tell us that this would cause the floor to gap (laminate) and they just put the floor down. Now I have spots that are uneven and may even break! And my floor slopes too. Also, I was not informed that the trim (around the wall) was not included and I will have to take care of that myself.

As for the carpet one of my seams is VERY noticeable!! I would have had them fix it but I didn't want the hassle. And the step, it is pieced together and where it was stapled is very obvious.

I would not recommend them as you do not save enough money for the inferior work.

2
★★☆☆☆

The staff was helpful and nice, but there is a lot of communication problems. The workers that the measuring and installation was hired out to were where the real problems came from. The measurements were wrong. The installers were not told that we wanted our laundry room done, that we wanted the old carpet hauled away or that we wanted steps done. We had a friend fix the subfloor and it wasn't level. They didn't tell us that this would cause the floor to gap (laminate) and they just put the floor down. Now I have spots that are uneven and may even break! And my floor slopes too. Also, I was not informed that the trim (around the wall) was not included and I will have to take care of that myself.

As for the carpet one of my seams is VERY noticeable!! I would have had them fix it but I didn't want the hassle. And the step, it is pieced together and where it was stapled is very obvious.

I would not recommend them as you do not save enough money for the inferior work.

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1 out of 1 people found this review helpful.

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Last year Beckys had 60 complaints filed with the BBB. The prices are not really that low. Everything is marked up at 70%. The industry standard is 40%. Most of the hard surface products are factory seconds. I was fired for doing the right thing and giving a customer their money back.

1
★☆☆☆☆

Last year Beckys had 60 complaints filed with the BBB. The prices are not really that low. Everything is marked up at 70%. The industry standard is 40%. Most of the hard surface products are factory seconds. I was fired for doing the right thing and giving a customer their money back.

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Becky's Carpet and Tile is a complete scam. I worked there for almost a year and was fired for giving back a $50 deposit a customer left on some junky defective hardwood. I knew it was against policy, but I felt it was the right thing to do. All of the products are cheap and defective, thats why they get so many complaints. When a customer does call and complain they tell them "you should not have bought cheap carpet", they really don't care. I found out that the sales people are not empowered to do anything beneficial for the customer. I think they have 60 complaints with the Better B usiness B ureau. The District manager is usually hammered drunk by noon and will not hesitate to cuss a customer out. The ads are deceptive as well and one time the FBI or some other government agency came to make them stop running it. The advertised "inventory blowout" sale price is the same price all year long. Be smart, don't buy from Becky's and don't leave a deposit unless you are sure you want that junk in your house.

0
★☆☆☆☆

Becky's Carpet and Tile is a complete scam. I worked there for almost a year and was fired for giving back a $50 deposit a customer left on some junky defective hardwood. I knew it was against policy, but I felt it was the right thing to do. All of the products are cheap and defective, thats why they get so many complaints. When a customer does call and complain they tell them "you should not have bought cheap carpet", they really don't care. I found out that the sales people are not empowered to do anything beneficial for the customer. I think they have 60 complaints with the Better B usiness B ureau. The District manager is usually hammered drunk by noon and will not hesitate to cuss a customer out. The ads are deceptive as well and one time the FBI or some other government agency came to make them stop running it. The advertised "inventory blowout" sale price is the same price all year long. Be smart, don't buy from Becky's and don't leave a deposit unless you are sure you want that junk in your house.

Pros: Large selection

Cons: Cheap polyester products, poor installation, poor management, rip off.

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If you're from the area- you definitely know the commercials! We went here looking for carpet and I wasn't impressed. They were running some kind of sale, so it was pretty busy. We couldn't find anyone to help us, and it was frustrating trying to find what we were looking for. I'm sure they had good deals- we just couldn't find them.

3
★★★☆☆

If you're from the area- you definitely know the commercials! We went here looking for carpet and I wasn't impressed. They were running some kind of sale, so it was pretty busy. We couldn't find anyone to help us, and it was frustrating trying to find what we were looking for. I'm sure they had good deals- we just couldn't find them.

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You can find great stuff here, but you do have to really dig for it sometimes. If you have the patience to do that, you can come away with really great flooring at really amazing low prices.

Staff is not the most helpful although they are very friendly. This store is well known in the St. Louis area, so you can also talk to people to find out what they think.

It is worth a stop though if you are looking for flooring. You just may find a wonderful deal.

4
★★★★☆

You can find great stuff here, but you do have to really dig for it sometimes. If you have the patience to do that, you can come away with really great flooring at really amazing low prices.

Staff is not the most helpful although they are very friendly. This store is well known in the St. Louis area, so you can also talk to people to find out what they think.

It is worth a stop though if you are looking for flooring. You just may find a wonderful deal.

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While looking for carpeting I came across this store. I wasn't very impressed with it, but I guess that's how they keep their overhead down. It was a large, open store with items just sort of piled up and no real organization to it. I didn't like it, but maybe it was because they didn't have what I wanted

3
★★★☆☆

While looking for carpeting I came across this store. I wasn't very impressed with it, but I guess that's how they keep their overhead down. It was a large, open store with items just sort of piled up and no real organization to it. I didn't like it, but maybe it was because they didn't have what I wanted

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