Petco

★☆☆☆☆
  • 6137 Mid Rivers Mall Dr

    Saint Charles, MO 63304

    Map & Directions
  • 636-447-0600

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My bostons last bath was five days ago.My request was simple-wash him, cut his nails.It would be two hours they would call my cell when i he was done.2hours later i didn

0
★☆☆☆☆

My bostons last bath was five days ago.My request was simple-wash him, cut his nails.It would be two hours they would call my cell when i he was done.2hours later i didn

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I took my two puppies (Goldendoodle girl, and a shi-tzu/bichon frise boy) to Petco for grooming a few months ago. I told them exaclty what I wanted: the shi-tzu mix needed all his dead ends cut, especially his ""bangs"" because we couldn't see his eyes. Our goldendoodle just needed a little refreshing trim and her nails cut. I told them specifically that I like my goldendoodle to be shaggy - she's not the princessy, poodle type. I nearly cried when I picked them up - they cut our golden girl just like a poodle, and shaved both puppies! I said 'trimmed,' and they came home shaved, scared, and traumatized. Both of them hid under chairs. When we called about it, we were treated rudely, not given a refund, and told that they look better that way. When your own dog feels ugly, it's clear the groomer did not do a good job.\r\n\r\nWe will certainly be going somewhere else this time, and I suggest everyone else does, too!

0
★☆☆☆☆

I took my two puppies (Goldendoodle girl, and a shi-tzu/bichon frise boy) to Petco for grooming a few months ago. I told them exaclty what I wanted: the shi-tzu mix needed all his dead ends cut, especially his ""bangs"" because we couldn't see his eyes. Our goldendoodle just needed a little refreshing trim and her nails cut. I told them specifically that I like my goldendoodle to be shaggy - she's not the princessy, poodle type. I nearly cried when I picked them up - they cut our golden girl just like a poodle, and shaved both puppies! I said 'trimmed,' and they came home shaved, scared, and traumatized. Both of them hid under chairs. When we called about it, we were treated rudely, not given a refund, and told that they look better that way. When your own dog feels ugly, it's clear the groomer did not do a good job.\r\n\r\nWe will certainly be going somewhere else this time, and I suggest everyone else does, too!

Pros: Lots of supplies; conveniently close to home

Cons: TERRIBLE groomers, bad costomer service

 

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