At Your Service Appliance Repair, Inc.

★★★★★
  • 1901 Clay St Suite A

    North Kansas City, MO 64116

    Map & Directions
  • 816-471-5334

About At Your Service Appliance Repair, Inc.

Hours
9:00 AM to 5 PM Monday thru Friday

Home & Garden

Home & Garden
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5 21
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I am very disappointed in this company and am very frustrated. My dishwasher company sent me to them for repair of a warranted product. It has so far taken a month and a half to get parts in that I was told would take 10-12 business days.

3
★★★★★

I am very disappointed in this company and am very frustrated. My dishwasher company sent me to them for repair of a warranted product. It has so far taken a month and a half to get parts in that I was told would take 10-12 business days.

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Avoid this company like the plague! They were on time, that is the only good thing I can say. \r
The serviceman came in, I told him that my warranty company (Assurant) needed him to speak to them if the estimate was over $150.in order

3
★★★★★

Avoid this company like the plague! They were on time, that is the only good thing I can say. \r
The serviceman came in, I told him that my warranty company (Assurant) needed him to speak to them if the estimate was over $150.in order

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This company is awful!! Please do not use them and stay CLEAR!!! They are rude, and not helpful. Our tech never showed up to our house for the appointment and now they are refusing to come back out until an entire week later. We have

3
★★★★★

This company is awful!! Please do not use them and stay CLEAR!!! They are rude, and not helpful. Our tech never showed up to our house for the appointment and now they are refusing to come back out until an entire week later. We have

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Absolutely abismal. Avoid them like the plague. This company was assigned to repair our dishwasher by our home warranty company. Their technician came and made the repairs but left the clean water supply detached with a slow leak that

3
★★★★★

Absolutely abismal. Avoid them like the plague. This company was assigned to repair our dishwasher by our home warranty company. Their technician came and made the repairs but left the clean water supply detached with a slow leak that

.

I used Brad from this company for many years and now use Richard or Robert and they always fix me up quickly. They are professional, courteous and knowledgeable. I sometimes even leave my garage code for them. The only downside is that

3
★★★★★

I used Brad from this company for many years and now use Richard or Robert and they always fix me up quickly. They are professional, courteous and knowledgeable. I sometimes even leave my garage code for them. The only downside is that

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Warranty work on a Bosch 500 series dishwasher. Called the day of the appointment and gave a 2 hr window (11 - 1), arrived during that time and fixed it in 15 minutes. Said it was a common hinge problem that happens during

3
★★★★★

Warranty work on a Bosch 500 series dishwasher. Called the day of the appointment and gave a 2 hr window (11 - 1), arrived during that time and fixed it in 15 minutes. Said it was a common hinge problem that happens during

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I have used them for years and have been incredible impressed. Always on time, always fix my appliances, and almost always have parts on the truck. A+

3
★★★★★

I have used them for years and have been incredible impressed. Always on time, always fix my appliances, and almost always have parts on the truck. A+

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THis place is awful!! They are so slow, and constantly say they do not have your parts in when my parts have been sitting their for days! No one returns your phone call and the manager is awful! She is no help at all. They have told me 3

3
★★★★★

THis place is awful!! They are so slow, and constantly say they do not have your parts in when my parts have been sitting their for days! No one returns your phone call and the manager is awful! She is no help at all. They have told me 3

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I have used At Your Service for years and have never had a bad experience. They've always checked for warrantees for me, they've always performed exactly as they've said they would. We've had great communication. I would recommend them

3
★★★★★

I have used At Your Service for years and have never had a bad experience. They've always checked for warrantees for me, they've always performed exactly as they've said they would. We've had great communication. I would recommend them

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I have never written a comment about any service ever until now. It began by me asking the technician to please take his shoes off because it had been raining out. He flippantly said "no", then after a pause he said "you can go get me a

3
★★★★★

I have never written a comment about any service ever until now. It began by me asking the technician to please take his shoes off because it had been raining out. He flippantly said "no", then after a pause he said "you can go get me a

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They deserve NO stars...it took three weeks to find out what was wrong with my dryer and then they told me another 10- 14 days before they got the part....they told me what was needed. I went on the net had it in two days ...\r
I know

3
★★★★★

They deserve NO stars...it took three weeks to find out what was wrong with my dryer and then they told me another 10- 14 days before they got the part....they told me what was needed. I went on the net had it in two days ...\r
I know

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I stumbled upon this company when my warranty company sent them out for my stupid washer. I was so pleased with the service provided by the technician. I have used them several times since and wouldn't use anybody else.

3
★★★★★

I stumbled upon this company when my warranty company sent them out for my stupid washer. I was so pleased with the service provided by the technician. I have used them several times since and wouldn't use anybody else.

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I've had them out 5 times now, and our servicer Rick has taken good care of us. They have always been on time and have fixed me up right. I'm glad I found a company I can trust.

3
★★★★★

I've had them out 5 times now, and our servicer Rick has taken good care of us. They have always been on time and have fixed me up right. I'm glad I found a company I can trust.

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I would rate them a zero if I could, the service has been that bad. They're supposed to be one of Lowes preferred service groups that handle anything with protection plans bought on appliances there - it's still beyond me how Lowes even

3
★★★★★

I would rate them a zero if I could, the service has been that bad. They're supposed to be one of Lowes preferred service groups that handle anything with protection plans bought on appliances there - it's still beyond me how Lowes even

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I called At Your Service on Monday and they said they would call me back. No return call. I then called them again on Tuesday and was told they could not schedule me until Thursday. On Wednesday they called and cancelled the appointment

3
★★★★★

I called At Your Service on Monday and they said they would call me back. No return call. I then called them again on Tuesday and was told they could not schedule me until Thursday. On Wednesday they called and cancelled the appointment

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Over the weekend my refrigerator stopped cooling. I called At Your Service Monday morning to schedule a repair. They told me that the earliest that they could schedule my repair was Thursday at 9am - despite such a long wait, I

3
★★★★★

Over the weekend my refrigerator stopped cooling. I called At Your Service Monday morning to schedule a repair. They told me that the earliest that they could schedule my repair was Thursday at 9am - despite such a long wait, I

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"I called this company on Thursday and they said they would be at my house on Friday. Sure enough they called and came to work on my new SubZero refrigerator. The service man was polite and knew exactly what to do to get my refrigerator

3
★★★★★

"I called this company on Thursday and they said they would be at my house on Friday. Sure enough they called and came to work on my new SubZero refrigerator. The service man was polite and knew exactly what to do to get my refrigerator

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Mike came out May 3 to fix my dishwasher. Said he needed a part. I called on two seperate days asking it part came in. No one returned my call. Finally called on May 11 and said it would be 224.92 and they would order it. Any other company would have given me that information the next day. If I hadn't already paid for the first service visit I would have gotten someone else. Save yourself some grief and find someone else to work on your appliance.

0
★☆☆☆☆

Mike came out May 3 to fix my dishwasher. Said he needed a part. I called on two seperate days asking it part came in. No one returned my call. Finally called on May 11 and said it would be 224.92 and they would order it. Any other company would have given me that information the next day. If I hadn't already paid for the first service visit I would have gotten someone else. Save yourself some grief and find someone else to work on your appliance.

Pros: came out within one day

Cons: work not completed

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I have been using At Your Service for years. I have had lots of bad experiences with other so-called servicers in town, and I have found At-Your-Service to be the best. Rich came to my home to fix my dishwasher. He did an excellent job and treated me very well. He was on time, cleaned up after himself, and got my dishwasher working again. I highly recommend this company!

2
★★★★★

I have been using At Your Service for years. I have had lots of bad experiences with other so-called servicers in town, and I have found At-Your-Service to be the best. Rich came to my home to fix my dishwasher. He did an excellent job and treated me very well. He was on time, cleaned up after himself, and got my dishwasher working again. I highly recommend this company!

Pros: Technician was prompt, knowledgable and courteous

Cons: a little pricey

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I have had the same issues, but have yet to get a refund. Called them on 2/2/09, came out on 2/4/09. Technician said he would call next day to tell me how much the service would cost after he took my $108. Dryer was still operable before he came, after he took it apart, wouldn't work anymore. I finally called on 2/6/09 and my service hadn't been entered into the computer yet. Finally, after talking to 2 people in the office the part was ordered and I asked for a credit because of the the dryer didn't work and I had to initiate the order. Called on February 17 because I still haven't heard anything out of them. They said the part should be in 1-2 days. I sure wish I would have read the previous review before I had these jokers come out.

0
★☆☆☆☆

I have had the same issues, but have yet to get a refund. Called them on 2/2/09, came out on 2/4/09. Technician said he would call next day to tell me how much the service would cost after he took my $108. Dryer was still operable before he came, after he took it apart, wouldn't work anymore. I finally called on 2/6/09 and my service hadn't been entered into the computer yet. Finally, after talking to 2 people in the office the part was ordered and I asked for a credit because of the the dryer didn't work and I had to initiate the order. Called on February 17 because I still haven't heard anything out of them. They said the part should be in 1-2 days. I sure wish I would have read the previous review before I had these jokers come out.

Pros: Came out in a timely manner to collect my $108 service charge.

Cons: I had to intiate everything and dryer didn't work after technician tore it apart.

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Second Review: Late October - AT YOUR SERVICE refunded my money, as requested. In the interest of fairness, I want to say that my complaint was balanced by the refund of my money. First review: Mid October
AT YOUR SERVICE ignored this customer!
I scheduled and paid for a diagnostic visit in mid-August. Paying for diagnostics is a demonstration of good faith on the part of the customer and the company. I paid $108 for diagnostics. One month and $108 later I made repeated contacts to find out the cost of repair. I only got part of the answer and then no return calls to give me the rest of the cost information or to try to schedule repairs!

It is now mid-October. I've contacted the office and the owner Kirby Hill multiple times. I've asked for a refund of the money that I paid in good faith. No one returns calls. No one replies to e-mail. No one responds with solutions.

1
★★★☆☆

Second Review: Late October - AT YOUR SERVICE refunded my money, as requested. In the interest of fairness, I want to say that my complaint was balanced by the refund of my money. First review: Mid October
AT YOUR SERVICE ignored this customer!
I scheduled and paid for a diagnostic visit in mid-August. Paying for diagnostics is a demonstration of good faith on the part of the customer and the company. I paid $108 for diagnostics. One month and $108 later I made repeated contacts to find out the cost of repair. I only got part of the answer and then no return calls to give me the rest of the cost information or to try to schedule repairs!

It is now mid-October. I've contacted the office and the owner Kirby Hill multiple times. I've asked for a refund of the money that I paid in good faith. No one returns calls. No one replies to e-mail. No one responds with solutions.

Pros: they have a pretty good web page

Cons: don't be suckered by the web page ... their customer service is awful

More about At Your Service Appliance Repair, Inc.

Products that we service: Compactor, Cooktop, Double Oven, Dishwasher, Dehumidifier, Dryer, Freezer, Fryer, Garbage Disposal, Hood, Ice Maker, Ice Machine, Convection Oven, Microwave Oven, Oven, Pedestal, Range, Refrigerator, Steamer, Stove, Vent Sytems, Warming Drawer, Washer, Stack Laundry, Wine Cooler, Beer Cooler, Down Draft Vent, Pop up Vent Brands that we service: Admiral, Amana, American Range, Apolo, Arctic King, Asko, Avanti, Beaumark, Bertazzo, Bertolini, Best, Beverage Aire, Blue Star, Bosch, Braun, Breezaire, Brown, Caldera, Caloric, Chambers, Coldspot, Coolerator, Corning, Creda, Crosley, Dacor, Daewoo, Danby, DCS, Delonghi, Dynasty, Electrolux, Equator, Estate, Eurochef, Eurotec, Everstar, Faber, Fisher & Paykel, Five Star, Franklin Chef, Fratelli, Frigidaire, Gaggenau, GE, Gemstar, General Electric, Gibson, Global Industries, Greenway, Haier, Hardwick, Hotpoint, Icon, Independent, In-Sink-Erator, Jenn-Air, Kelvinator, Kenmore, Keystone, Kitchen Aid, Kobe, Koolking, LaCornue, LG, Liebherr, Magic Chef, MC Appliance, Marvel, Maytag, Midea, Modern Maid, Noma, Norge, Northland, Oβ??Keefe & Merrit, Peerless , Perfect Air, Philco, Polarwind, Premier, Premium, Rangaire, Regency, Roper, Russell, Samsung, Scotsman, Sears, Sharp, Siemens, Signature, Smeg, Sonya, Sterling, Sub-Zero, Summit, Sunray, Tappan, Thermador, Tradewind, Uline, Universal, Vent A Hood, Verona, Vesta, Vinotheque, Wards, Waste King, WC Woods, Welbuilt, Wellington, Westpointe, Whirlpool, Whisper Cool, White Westinghouse, Wolf, Zephyr

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