Gateway Alarm Inc

★★★★☆
  • 5923 Weber Rd

    Saint Louis, MO 63123

    Map & Directions
  • 314-487-2224

4.3333 3
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I have had Gateway Alarm Inc. system for over thirty years and have not had any problems, either mechanically or with the personnel. During these years I have had two service calls and one update and have had fast response and great

3
★★★★★

I have had Gateway Alarm Inc. system for over thirty years and have not had any problems, either mechanically or with the personnel. During these years I have had two service calls and one update and have had fast response and great

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Please do your research. check us out on the BBB and Angie's List. We are a top notch company with thousands of happy customers. We are local! You can even come visit us!!

3
★★★★★

Please do your research. check us out on the BBB and Angie's List. We are a top notch company with thousands of happy customers. We are local! You can even come visit us!!

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I would NOT RECOMMEND Gateway Alarm for the following reasons:

1) Poor customer service. They have generally not been very nice to deal with and in a dispute were CONDESCENDING and more interested in slandering a family member than resolving the dispute in a satisfactory way.

2) Hidden termination fee. If you own your own alarm system, BEWARE, they change the installer code of your system without your agreement and then charge you $80 to change it back so you can use another monitoring company.

3) There are many BETTER OPTIONS out there in the St. Louis area: I am trying NextAlarm, who can set everything up over the phone and have multiple affordable monitoring options, including not requiring a phoneline at all. Other friends recommended FrontPoint Security and Erker Security when I was looking for a new company.

I know its only one review, but I hope this helps others avoid the PROBLEMS I had with Gateway Alarm.

iWin.

0
★☆☆☆☆

I would NOT RECOMMEND Gateway Alarm for the following reasons:

1) Poor customer service. They have generally not been very nice to deal with and in a dispute were CONDESCENDING and more interested in slandering a family member than resolving the dispute in a satisfactory way.

2) Hidden termination fee. If you own your own alarm system, BEWARE, they change the installer code of your system without your agreement and then charge you $80 to change it back so you can use another monitoring company.

3) There are many BETTER OPTIONS out there in the St. Louis area: I am trying NextAlarm, who can set everything up over the phone and have multiple affordable monitoring options, including not requiring a phoneline at all. Other friends recommended FrontPoint Security and Erker Security when I was looking for a new company.

I know its only one review, but I hope this helps others avoid the PROBLEMS I had with Gateway Alarm.

iWin.

 

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