Supreme Bakery

★★★☆☆
  • 3314 S National Ave

    Springfield, MO 65807

    Map & Directions
  • 417-881-5226

About Supreme Bakery

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Food

Food
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3.0 5
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My 70 year old Uncle went into the Supreme Bakery and was suppose to get a quote for me for my daughter's 18th birthday. Instead he thought he was doing me favor by ordering the cake and prepaying for it the cake. When I found out what he had ordered on Saturaday after I called on Monday to cancel. I spoke to a lady on the phone ( Tadra) I proceeded to tell her what I wanted and she said that the best she would do wasnt what I wanted. I called back in on Tuesday and canceled the order. They told me I could have a 35.00 credit. It was there store policy to give credit ( EVEN THO I HAVE NEVER BEEN IN THE STORE) and the 70 year old was trying to do a nice thing. It wasnt what I wanted. So Linda called back and tried explaining that I couldn't get a credit and when I asked for the owner all I got was the run around. " the Owners arent in the store and I don't know when they will be there. I am just to pass the message to you.. So in case you are wondering... Make sure its what you want because the owners are never there and if you cancel in plent of time they still keep your money...... POOR POOR SERVICE...

1
★☆☆☆☆

My 70 year old Uncle went into the Supreme Bakery and was suppose to get a quote for me for my daughter's 18th birthday. Instead he thought he was doing me favor by ordering the cake and prepaying for it the cake. When I found out what he had ordered on Saturaday after I called on Monday to cancel. I spoke to a lady on the phone ( Tadra) I proceeded to tell her what I wanted and she said that the best she would do wasnt what I wanted. I called back in on Tuesday and canceled the order. They told me I could have a 35.00 credit. It was there store policy to give credit ( EVEN THO I HAVE NEVER BEEN IN THE STORE) and the 70 year old was trying to do a nice thing. It wasnt what I wanted. So Linda called back and tried explaining that I couldn't get a credit and when I asked for the owner all I got was the run around. " the Owners arent in the store and I don't know when they will be there. I am just to pass the message to you.. So in case you are wondering... Make sure its what you want because the owners are never there and if you cancel in plent of time they still keep your money...... POOR POOR SERVICE...

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My latest purchase was a cake for a wedding shower and it was beautiful and delicious. I have purchased cakes at a few other places in Springfield but have never been as happy with the taste as I am when I purchase at Supreme Bakery. The customer service has always been exceptional and everyone is very friendly. I don't hesitate to buy their cakes or Kringles. They are the best in town.

4
★★★★☆

My latest purchase was a cake for a wedding shower and it was beautiful and delicious. I have purchased cakes at a few other places in Springfield but have never been as happy with the taste as I am when I purchase at Supreme Bakery. The customer service has always been exceptional and everyone is very friendly. I don't hesitate to buy their cakes or Kringles. They are the best in town.

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I bought a strawberry cake for my father in laws 70th birthday on Friday. The cake was absolutely awful, no flavor, icing was gritty and greasy tasting. No one finished their cake and over half was left. I called on Monday to let them know about it. Their response was infuriating. Basically they told me I should bring in the rest of the cake so they could determine if there was anything wrong with it. I told them that the cake was put in the trash and they replied, "well, we can't really help you then, sorry". I paid 27.00 for a cake no one ate and they couldn't even apologize or ask if there was something they could do to make it up. I wasn't expecting a refund, but an apology would have been nice. I will now shop at Beth's Bake Shoppe or Celebrations. The cakes are more expensive, but they use real buttercream, not something out of a bucket. I don't mind paying more when I get good customer service. It is a shame, because I have spent hundreds of dollars at Supreme, have always bought all my cakes there. They lost a good customer through their "who cares" attitude.

1
★☆☆☆☆

I bought a strawberry cake for my father in laws 70th birthday on Friday. The cake was absolutely awful, no flavor, icing was gritty and greasy tasting. No one finished their cake and over half was left. I called on Monday to let them know about it. Their response was infuriating. Basically they told me I should bring in the rest of the cake so they could determine if there was anything wrong with it. I told them that the cake was put in the trash and they replied, "well, we can't really help you then, sorry". I paid 27.00 for a cake no one ate and they couldn't even apologize or ask if there was something they could do to make it up. I wasn't expecting a refund, but an apology would have been nice. I will now shop at Beth's Bake Shoppe or Celebrations. The cakes are more expensive, but they use real buttercream, not something out of a bucket. I don't mind paying more when I get good customer service. It is a shame, because I have spent hundreds of dollars at Supreme, have always bought all my cakes there. They lost a good customer through their "who cares" attitude.

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This bakery has it all. They offer many sizes and types of cakes. Plus numerous other desserts and dougnuts. They also make wedding cakes.

I had one of their cakes at my bridal shower and it was one of the most delicious cakes I ever had. I am getting one for my husband's birthday tomorrow!

They are very reasonably priced compared to other local bakeries. The staff was very friendlt and helpful. Give this place a try for your next special occasion!

5
★★★★★

This bakery has it all. They offer many sizes and types of cakes. Plus numerous other desserts and dougnuts. They also make wedding cakes.

I had one of their cakes at my bridal shower and it was one of the most delicious cakes I ever had. I am getting one for my husband's birthday tomorrow!

They are very reasonably priced compared to other local bakeries. The staff was very friendlt and helpful. Give this place a try for your next special occasion!

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This is one of the best bakeries in Springfield and a great choice for any of your baking needs. They have almost anything you could want, and they also do wedding cakes.

Their cakes and treats have always been top notch and very tasty, and their customer service has always been great as well. They are located in a shopping center so parking is not an issue ever.

Prices are very reasonable and are in line with other bakeries of their type.

Definitely try them! You won't be disappointed!

4
★★★★☆

This is one of the best bakeries in Springfield and a great choice for any of your baking needs. They have almost anything you could want, and they also do wedding cakes.

Their cakes and treats have always been top notch and very tasty, and their customer service has always been great as well. They are located in a shopping center so parking is not an issue ever.

Prices are very reasonable and are in line with other bakeries of their type.

Definitely try them! You won't be disappointed!

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