Petco

★★☆☆☆
  • 1860 NW Chipman Rd

    Lees Summit, MO 64081

    Map & Directions
  • 816-246-0169

About Petco

Categories
  • Pet Services
  • Pet Grooming
  • Pet Trainers
  • Pet Stores
  • Pet Shampoo
  • Grooming Tools
Details
  • Clicker Training

Pets & Animals

Pets & Animals
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I haven't had any really terrible experiences, here, but they are pretty understaffed and typically, nobody can come help you even if they are aware that you need assistance and are standing there waiting. If I just need to run in and run out and don't need any assistance, the selection, etc. is typically fine, and it's a reasonably well-organized, clean store. But they seem to never have enough employees working to handle their workflow, so if you need help finding something, have a question, or need a sales associate for any reason, you're typically out of luck...not even a manager will come help you. I have only used the grooming services for a nail clipping, once, and the girls seemed harried and unenthused, but did an okay job. I'll keep using the store, because it's close by, but if there were another competing store reasonably nearby, I'd probably not stick around.

3
★★★☆☆

I haven't had any really terrible experiences, here, but they are pretty understaffed and typically, nobody can come help you even if they are aware that you need assistance and are standing there waiting. If I just need to run in and run out and don't need any assistance, the selection, etc. is typically fine, and it's a reasonably well-organized, clean store. But they seem to never have enough employees working to handle their workflow, so if you need help finding something, have a question, or need a sales associate for any reason, you're typically out of luck...not even a manager will come help you. I have only used the grooming services for a nail clipping, once, and the girls seemed harried and unenthused, but did an okay job. I'll keep using the store, because it's close by, but if there were another competing store reasonably nearby, I'd probably not stick around.

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I have had good luck with Pet co. I have been other places and I know how they treat your dogs. Very terribly I might add. I choose Petco, because you see in there at any given time. I think grooming your dog is a thankless job, and too many times people are overly critical. They do a much better job than I can do at home.

4
★★★★☆

I have had good luck with Pet co. I have been other places and I know how they treat your dogs. Very terribly I might add. I choose Petco, because you see in there at any given time. I think grooming your dog is a thankless job, and too many times people are overly critical. They do a much better job than I can do at home.

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i took my dog"teacup yorkie" to petco in kissimmee fl for grooming on october 18 2007, after one hour of the expect pick time i called petco to ask them if the dog is ready, they mentioned to me that it was not ready yet, thirty minutes later i ve got a call from them that the dog was ready and they had to take her to a vet because they took off the skin not only in one leg but the two of them so i left the dog there and called the corporate office that promised the phone call later that day and by the way on my way out the general manager told in a very rude way that the grooming was free and if you don't pick it up we will be sending in it to the abandon dogs.later that afternoon the area manager called me to tell me if any problems happens after just bring us the receipt and we will TRY to take care of it for you so i am deciding to take them to court first thing tomorrow morning and the dog is on antibiotics so please do yourself a big favor and don't take your dog for grooming in any of their stores because they are not experienced!

1
★☆☆☆☆

i took my dog"teacup yorkie" to petco in kissimmee fl for grooming on october 18 2007, after one hour of the expect pick time i called petco to ask them if the dog is ready, they mentioned to me that it was not ready yet, thirty minutes later i ve got a call from them that the dog was ready and they had to take her to a vet because they took off the skin not only in one leg but the two of them so i left the dog there and called the corporate office that promised the phone call later that day and by the way on my way out the general manager told in a very rude way that the grooming was free and if you don't pick it up we will be sending in it to the abandon dogs.later that afternoon the area manager called me to tell me if any problems happens after just bring us the receipt and we will TRY to take care of it for you so i am deciding to take them to court first thing tomorrow morning and the dog is on antibiotics so please do yourself a big favor and don't take your dog for grooming in any of their stores because they are not experienced!

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I went to the LS Petco on Sunday 6/24/07 to get some dog food and see if the rescue group there had any small breed puppies for adoption. (They did not, but helped me find a place to look online.) The store employees were not helpful and I had trouble finding the food I wanted. The cash registers were backed up with about 6 people in each line, and there were only 2 registers open. There was a nasty smell in the front of the store in the hamsters and mice area, by the front doors. The cashier was not even polite. I normally shop in Independence and that's where I will stay.

1
★☆☆☆☆

I went to the LS Petco on Sunday 6/24/07 to get some dog food and see if the rescue group there had any small breed puppies for adoption. (They did not, but helped me find a place to look online.) The store employees were not helpful and I had trouble finding the food I wanted. The cash registers were backed up with about 6 people in each line, and there were only 2 registers open. There was a nasty smell in the front of the store in the hamsters and mice area, by the front doors. The cashier was not even polite. I normally shop in Independence and that's where I will stay.

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.

For the grooming, they do an okay job but never seem to get too enthused about it. And they have a program that is supposed to give you a free grooming every so often, but they don't do very good at keeping track of it and you might not get the free grooming for your dog unless you keep an eye on it.
The store is always slow to get through the line, they only have one checker and it can be frustrating. An okay selection, but nothing to write home about.
I'd like to feel like they are more interested in my pet.

PROS: Fairly convenient
CONS: Always a line, you can never get in and out quickly

2
★★☆☆☆

For the grooming, they do an okay job but never seem to get too enthused about it. And they have a program that is supposed to give you a free grooming every so often, but they don't do very good at keeping track of it and you might not get the free grooming for your dog unless you keep an eye on it.
The store is always slow to get through the line, they only have one checker and it can be frustrating. An okay selection, but nothing to write home about.
I'd like to feel like they are more interested in my pet.

PROS: Fairly convenient
CONS: Always a line, you can never get in and out quickly

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I took our husky here to be groomed, and had a really bad experience. Our appointment was for 10 am, and I was assured that my dog would be ready before 2. The grooming area was extremely hot and muggy when I walked in, and there were dogs everywhere. The girls workign didn't seem to know what they were doing, and it took them 15 minutes to get me checked in!! They were talking loudly about things that were inappropriate for work (their drunken night out).
When I came back at 230 for my dog, he was not only not ready - they hadn't even started on him yet!!!!! I don't know what the point of making an appointment had been. They said they would call me when my dog was finished, and I didn't get a phone call until 600. I will not be going back.

2
★★☆☆☆

I took our husky here to be groomed, and had a really bad experience. Our appointment was for 10 am, and I was assured that my dog would be ready before 2. The grooming area was extremely hot and muggy when I walked in, and there were dogs everywhere. The girls workign didn't seem to know what they were doing, and it took them 15 minutes to get me checked in!! They were talking loudly about things that were inappropriate for work (their drunken night out).
When I came back at 230 for my dog, he was not only not ready - they hadn't even started on him yet!!!!! I don't know what the point of making an appointment had been. They said they would call me when my dog was finished, and I didn't get a phone call until 600. I will not be going back.

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