Tip-Top Cleaners

★★☆☆☆

About Tip-Top Cleaners

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I would like to take a moment to warn anyone who is considering taking their clothing to 'Tip Top Cleaners' in the Central West End. Last week I took 40 shirts, 20 or so ties and a couple of suits. A couple of buttons had fallen off of my

3
★★★★★

I would like to take a moment to warn anyone who is considering taking their clothing to 'Tip Top Cleaners' in the Central West End. Last week I took 40 shirts, 20 or so ties and a couple of suits. A couple of buttons had fallen off of my

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Went to Tip Top because i work in the area and thought it would be convenient......MISTAKE!!

Took 5 shirts and a pair of dress pants
2 shirts had stains.....the collars were not pressed properly and ruined . ..one had a heat burn.

3
★★★★★

Went to Tip Top because i work in the area and thought it would be convenient......MISTAKE!!

Took 5 shirts and a pair of dress pants
2 shirts had stains.....the collars were not pressed properly and ruined . ..one had a heat burn.

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Rude,deceptive, incompetent. Tip Top CWE is an affirmative action program that demonstrates what happens when you put the sociology of Pruitt-Igoe into a retail establishment. People go Tip Top because it is situated in the heart of the Barnes-Jewish / Washington University School of Medicine neighborhood and is convenient by location (and only by location; the convenience disappears once you start dealing with the incompetent and nasty staff). Overpriced for the services rendered, as are most St. Louis dry cleaning establishments. But I realize that it is worth paying more elsewhere just to avoid the constant agitation of dealing with a sub-Saharan mentality on the banks of the Mississippi.

1
★☆☆☆☆

Rude,deceptive, incompetent. Tip Top CWE is an affirmative action program that demonstrates what happens when you put the sociology of Pruitt-Igoe into a retail establishment. People go Tip Top because it is situated in the heart of the Barnes-Jewish / Washington University School of Medicine neighborhood and is convenient by location (and only by location; the convenience disappears once you start dealing with the incompetent and nasty staff). Overpriced for the services rendered, as are most St. Louis dry cleaning establishments. But I realize that it is worth paying more elsewhere just to avoid the constant agitation of dealing with a sub-Saharan mentality on the banks of the Mississippi.

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Dropped off dress shirts to have cleaned and they came back covered with stains.

0
★☆☆☆☆

Dropped off dress shirts to have cleaned and they came back covered with stains.

Pros: open late, close by my place

Cons: ruined clothes, does not accept credt cards, rude service.

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I brought my clothes to Tip Top since I had a coupon, but even with the coupon I think the place is a little overpriced. I come in and tell them I need something dry cleaned and that one item had a stain. The lady practically commanded me to "put a sticker on the stain." I don't know what kind of service ppl are used to, but I usually don't have to put a sticker on a stain, they should do it for me. Also, they asked if I wanted to starch, but they never asked me how much, so all of my shirts came out STIFF as can be. Then when it came time for pickup, I go in and didn't have any cash or my checkbook and they said they don't take credit card (I checked everywhere outside and inside that place...there is not a single sign that says no CCs accepted!). Not only that, but the shirt I had a stain in ended up having an even larger stain on it. I refuse to pay so much for such horrible service. Never Again!

0
★☆☆☆☆

I brought my clothes to Tip Top since I had a coupon, but even with the coupon I think the place is a little overpriced. I come in and tell them I need something dry cleaned and that one item had a stain. The lady practically commanded me to "put a sticker on the stain." I don't know what kind of service ppl are used to, but I usually don't have to put a sticker on a stain, they should do it for me. Also, they asked if I wanted to starch, but they never asked me how much, so all of my shirts came out STIFF as can be. Then when it came time for pickup, I go in and didn't have any cash or my checkbook and they said they don't take credit card (I checked everywhere outside and inside that place...there is not a single sign that says no CCs accepted!). Not only that, but the shirt I had a stain in ended up having an even larger stain on it. I refuse to pay so much for such horrible service. Never Again!

Pros: Nothing

Cons: Rude and Poor Service, only takes cash or check

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I wanted to try a different cleaners to compare to my current cleaners and see how they rated. Tip Top not only ruined my blouse, but management was extremely rude about it. I wouldn't go to Tip Top if it were the last cleaners on earth!

0
★☆☆☆☆

I wanted to try a different cleaners to compare to my current cleaners and see how they rated. Tip Top not only ruined my blouse, but management was extremely rude about it. I wouldn't go to Tip Top if it were the last cleaners on earth!

Pros: NO PROS WHATSOEVER!!!!!

Cons: RUINED BLOUSE, POOR CUSTOMER SERVICE!!

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Just moved to St. Louis. Liked the good prices and convenient location of Tip Top Cleaners.
Brought in 3 shirts on two different occassions for shirt laundry. 2 shirts got ink on them and were ruined, the third shirt was scortched by the iron.
Tip Top did eventually reimburse the price of the shirts... but I wanted the clothing not the money.

0
★☆☆☆☆

Just moved to St. Louis. Liked the good prices and convenient location of Tip Top Cleaners.
Brought in 3 shirts on two different occassions for shirt laundry. 2 shirts got ink on them and were ruined, the third shirt was scortched by the iron.
Tip Top did eventually reimburse the price of the shirts... but I wanted the clothing not the money.

Pros: Eventually reimbursed me for the full value of the shirt

Cons: ruined 3/3 shirts I gave them. Wouldn't reimburse me for cost of cleaning at the store.

 

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