Ellis Real Estate Services

★★★★☆

About Ellis Real Estate Services

Categories
Hours
8:30-4:30 M-F also by appointment or email simonsaysrent@hotmail.com

Real Estate

Real Estate
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I can tell you after having lived in an Ellis apartment for many years that they do not keep the place up. There are many code violations and all that they are interested in is the money. They will get back to you for basic things like a

3
★★★★★

I can tell you after having lived in an Ellis apartment for many years that they do not keep the place up. There are many code violations and all that they are interested in is the money. They will get back to you for basic things like a

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Just returned to Ellis after trying a move in with boyfriend--which ended poorly! Ellis helped in a pinch and super quickly got me into an apartment with NO hassle! I'm so relieved and feel thankful I had them to fall back on! Moved into a totally different building than last year but equally happy and impressed! Thanks guys!

5
★★★★★

Just returned to Ellis after trying a move in with boyfriend--which ended poorly! Ellis helped in a pinch and super quickly got me into an apartment with NO hassle! I'm so relieved and feel thankful I had them to fall back on! Moved into a totally different building than last year but equally happy and impressed! Thanks guys!

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Great apartment options. Great prices. We looked at older apartments with lots of character and brand new apartments which were lovely. Staff was super nice and helpful.

4
★★★★☆

Great apartment options. Great prices. We looked at older apartments with lots of character and brand new apartments which were lovely. Staff was super nice and helpful.

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I searched around for an apartment for my daughter and found that Ellis had cute, safe, and affordable places in the 39th street area. I was very happy with everyone and although the buildings were older they were perfect for our budget.

3
★★★★★

I searched around for an apartment for my daughter and found that Ellis had cute, safe, and affordable places in the 39th street area. I was very happy with everyone and although the buildings were older they were perfect for our budget.

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My girlfriend found these guys through a waitress on the plaza. We both work on the plaza and moved into a cool old apartment building off 39th street. The girlfriend loves the hardwoods and balcony and I like that they haven't raised our rent in 3yrs! I recommend them to anyone--maintenance gets things done fast especially emergencies--I've seen Mellisa be a hard ass but she is always nice to us and if you need to be late with rent she's cool as hell. Most important we have a pit and they are super clear that as long as you are a good owner they don't restrict on breed.

I don't know why people want to write bad reviews if they didn't even live there?? Anyways, we like them alot and recommend them.

4
★★★★☆

My girlfriend found these guys through a waitress on the plaza. We both work on the plaza and moved into a cool old apartment building off 39th street. The girlfriend loves the hardwoods and balcony and I like that they haven't raised our rent in 3yrs! I recommend them to anyone--maintenance gets things done fast especially emergencies--I've seen Mellisa be a hard ass but she is always nice to us and if you need to be late with rent she's cool as hell. Most important we have a pit and they are super clear that as long as you are a good owner they don't restrict on breed.

I don't know why people want to write bad reviews if they didn't even live there?? Anyways, we like them alot and recommend them.

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.

My girlfriend found these guys through a waitress on the plaza. We both work on the plaza and moved into a cool old apartment building off 39th street. The girlfriend loves the hardwoods and balcony and I like that they haven't raised our

3
★★★★★

My girlfriend found these guys through a waitress on the plaza. We both work on the plaza and moved into a cool old apartment building off 39th street. The girlfriend loves the hardwoods and balcony and I like that they haven't raised our

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I couldn't believe there were bad reviews for Ellis Real Estate! We've lived with Ellis for over 5yrs and ever since Bob Ellis sold it and they got rid of the maintenance guy in the yellow van EVERYTHING HAS BEEN GREAT! Sometimes it is hard to get ahold of people in the office but when you go to the office you see there's only two staff which is why. We love our apartment and would never find anything as big and full of character for the price. Give them a chance and they bend over backwards to help!

5
★★★★★

I couldn't believe there were bad reviews for Ellis Real Estate! We've lived with Ellis for over 5yrs and ever since Bob Ellis sold it and they got rid of the maintenance guy in the yellow van EVERYTHING HAS BEEN GREAT! Sometimes it is hard to get ahold of people in the office but when you go to the office you see there's only two staff which is why. We love our apartment and would never find anything as big and full of character for the price. Give them a chance and they bend over backwards to help!

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We had lovely interaction with the office and staff at Ellis Real Estate. It is true that you have to call several times to speak to someone but when you go to the office you realize it's because there's only two office workers. The

3
★★★★★

We had lovely interaction with the office and staff at Ellis Real Estate. It is true that you have to call several times to speak to someone but when you go to the office you realize it's because there's only two office workers. The

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I don't know what alternate universe katie p. is living on, because in the real world Ellis Real Estate is not all it's cracked up to be!

IT WAS AN ABSOLUTE TERRIBLE EXPERIENCE. period. I will never rent or encourage anyone to rent from Ellis Real Estate for their lack of professionalism and care for their tenants!

1
★☆☆☆☆

I don't know what alternate universe katie p. is living on, because in the real world Ellis Real Estate is not all it's cracked up to be!

IT WAS AN ABSOLUTE TERRIBLE EXPERIENCE. period. I will never rent or encourage anyone to rent from Ellis Real Estate for their lack of professionalism and care for their tenants!

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Business Response:

Unfortunately we cannot respond to issues that are not specific. When we can address issues we are able to use them as learning tools. Please be specific with problems. Thanks.
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Apparently having great credit, rental history, and the financial means to rent a property from Ellis Real Estate is not enough to actually rent a property from them. Getting them to meet with you to show you a property is a challenge. When you finally get an appointment set up for Melissa to show you a property, she comes at the wrong time and then refuses to come back at the time that was agreed upon (although it was only 15 minutes later) nor will anyone else come show it to you, they just tell you you have to reschedule. Don't expect an apology from them for being incompetent either. When you do call back to reschedule because of their mistake they say they will call you back as soon as possible to make sure that time will work but this isn't the truth. They will not call back. They never call back. We were ready to sign a lease with Ellis Real Estate but their terrible customer service and unreliability changed our minds quickly.

1
★☆☆☆☆

Apparently having great credit, rental history, and the financial means to rent a property from Ellis Real Estate is not enough to actually rent a property from them. Getting them to meet with you to show you a property is a challenge. When you finally get an appointment set up for Melissa to show you a property, she comes at the wrong time and then refuses to come back at the time that was agreed upon (although it was only 15 minutes later) nor will anyone else come show it to you, they just tell you you have to reschedule. Don't expect an apology from them for being incompetent either. When you do call back to reschedule because of their mistake they say they will call you back as soon as possible to make sure that time will work but this isn't the truth. They will not call back. They never call back. We were ready to sign a lease with Ellis Real Estate but their terrible customer service and unreliability changed our minds quickly.

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1 out of 1 people found this review helpful.

Business Response:

Because we are a small business it is often difficult to schedule appointments around everyone's busy day. I personally (Melissa) schedule showings in very tight succession and when a showing shows up late I may not be able to wait as there are other showings immediately following in another part of town. Rescheduling appointments is not abnormal in a business with two employee agents. This is a fairly scathing review from someone who never rented from Ellis Real Estate or was patient enough to allow us to re-schedule. In addition, it appears that this person wrote the same review under another name...I am sorry you thought I provided such bad customer service. Sincerely-- Melissa
.

Apparently having great credit, rental history, and the financial means to rent a property from Ellis Real Estate is not enough to actually rent a property from them. Getting them to meet with you to show you a property is a challenge. When you finally get an appointment set up they come at the wrong time and refuse to come back at the time that was agreed upon, nor will anyone else come show it to you, they just tell you you have to reschedule. Don't expect an apology from them for being incompetent either. When you do call back to reschedule because of their mistake they say they will call you back as soon as possible to make sure that time will work but this isn't the truth. They will not call back. We were ready to sign a lease with Ellis Real Estate but their terrible customer service and unreliabilty changed our minds quickly.

0
★☆☆☆☆

Apparently having great credit, rental history, and the financial means to rent a property from Ellis Real Estate is not enough to actually rent a property from them. Getting them to meet with you to show you a property is a challenge. When you finally get an appointment set up they come at the wrong time and refuse to come back at the time that was agreed upon, nor will anyone else come show it to you, they just tell you you have to reschedule. Don't expect an apology from them for being incompetent either. When you do call back to reschedule because of their mistake they say they will call you back as soon as possible to make sure that time will work but this isn't the truth. They will not call back. We were ready to sign a lease with Ellis Real Estate but their terrible customer service and unreliabilty changed our minds quickly.

Cons: Customer service

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Ellis Real Estate manages several properties around the Kansas City area, and the people there are what make it a quality business. They worked with me to show me apartments on my schedule, and they made sure that all of my questions and concerns were answered. On top of everything, their properties are affordable and very charming... I am living in one of their apartments now!

4
★★★★☆

Ellis Real Estate manages several properties around the Kansas City area, and the people there are what make it a quality business. They worked with me to show me apartments on my schedule, and they made sure that all of my questions and concerns were answered. On top of everything, their properties are affordable and very charming... I am living in one of their apartments now!

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0 out of 1 people found this review helpful.

 

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