West County Honda

★★★★★
  • 15532 Manchester Rd

    Ballwin, MO 63011

    Map & Directions
  • 636-391-6900

About West County Honda

Hours
Sales Mon-Fri: 9:00am - 9:00pm Sat: 9:00am - 9:00pm Sun: Closed Service Mon-Fri: 7:00am - 9:00pm Sat: 7:00am - 6:00pm Sun: Closed
Special Offer
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Automotive

Automotive
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My wife and I purchased a low mileage 2006 Accord LX from them in Oct 2009 at a very reasonable price. As we were closing the deal, we were offered an extended warranty for $2138 that would cover repairs for 4 years or 100K miles. I'm

3
★★★★★

My wife and I purchased a low mileage 2006 Accord LX from them in Oct 2009 at a very reasonable price. As we were closing the deal, we were offered an extended warranty for $2138 that would cover repairs for 4 years or 100K miles. I'm

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STAY AS FAR AWAY AS POSSIBLE.\r
I've had, not only the worst car buying experience but the worst customer service experience ever with these guys. Long story short, these guys were selling a used car that was in no condition to be sold.

3
★★★★★

STAY AS FAR AWAY AS POSSIBLE.\r
I've had, not only the worst car buying experience but the worst customer service experience ever with these guys. Long story short, these guys were selling a used car that was in no condition to be sold.

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West County Honda has outstanding customer service and they went above and beyond to provide me with a beautiful Honda Accord. They were friendly, helpful and did not pressure me to purchase a car. Instead they asked me questions about

3
★★★★★

West County Honda has outstanding customer service and they went above and beyond to provide me with a beautiful Honda Accord. They were friendly, helpful and did not pressure me to purchase a car. Instead they asked me questions about

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In the past year or so I have actually purchased 3 cars from West County Honda and every time I have been in I have had an amazing experience. I originally went to them after dealing with some EXTREMELY rude people at Bommarrito Honda. We

3
★★★★★

In the past year or so I have actually purchased 3 cars from West County Honda and every time I have been in I have had an amazing experience. I originally went to them after dealing with some EXTREMELY rude people at Bommarrito Honda. We

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I have bought numerous cars in my lifetime and have dealt with all types of dealers but I have never had as good of an experience as I have had at West County Honda. After dealing with some VERY rude people at Bommarito Honda I decided to

3
★★★★★

I have bought numerous cars in my lifetime and have dealt with all types of dealers but I have never had as good of an experience as I have had at West County Honda. After dealing with some VERY rude people at Bommarito Honda I decided to

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My experience with everyone, Sales & Service, has always been positive. Everyone is professional & friendly. Work is done in a timely manner.

3
★★★★★

My experience with everyone, Sales & Service, has always been positive. Everyone is professional & friendly. Work is done in a timely manner.

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Had a wonderful experience purchasing my 2013 Accord from these guys. Everyone was friendly & made you feel at home. Eric Davis was my Salesperson & I would highly reccomend him to all of my friends.

3
★★★★★

Had a wonderful experience purchasing my 2013 Accord from these guys. Everyone was friendly & made you feel at home. Eric Davis was my Salesperson & I would highly reccomend him to all of my friends.

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I love the Service department at West County Honda. They went beyond ny expectations to get my car fixed and back on the road. when I went back to pick up my car, not only was it fixed, they had cleaned the entire thing! If you need

3
★★★★★

I love the Service department at West County Honda. They went beyond ny expectations to get my car fixed and back on the road. when I went back to pick up my car, not only was it fixed, they had cleaned the entire thing! If you need

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Hi - I hate dealerships and car salesmen. it was so nice dealing with a woman AND IF YOU'RE A WOMAN YOU KNOW WHAT I REALLY MEAN. I just got my Accord from west county honda and they were awesome. I didn't have to play those silly

3
★★★★★

Hi - I hate dealerships and car salesmen. it was so nice dealing with a woman AND IF YOU'RE A WOMAN YOU KNOW WHAT I REALLY MEAN. I just got my Accord from west county honda and they were awesome. I didn't have to play those silly

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i never bought a car from west county honda but i did work there a short time.... all i can say after working there is i would never buy a car from these a**holes. they are arrogant, rude and incompetent. they where supposed to train the

3
★★★★★

i never bought a car from west county honda but i did work there a short time.... all i can say after working there is i would never buy a car from these a**holes. they are arrogant, rude and incompetent. they where supposed to train the

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I did business with these people when they were Stephen Vincel and I liked them then. However the new owners are not even close to the former. My sister in law bought a car from them 2 days ago and they tried to tell her the price was

3
★★★★★

I did business with these people when they were Stephen Vincel and I liked them then. However the new owners are not even close to the former. My sister in law bought a car from them 2 days ago and they tried to tell her the price was

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Everyone in the market for a new Honda should most definitely visit West County Honda! The sales staff was very professional, friendly, & couteous. Each step of the buying process, from test drive to the moment I drove off in my new car,

3
★★★★★

Everyone in the market for a new Honda should most definitely visit West County Honda! The sales staff was very professional, friendly, & couteous. Each step of the buying process, from test drive to the moment I drove off in my new car,

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I am a recent college graduate and was looking at new cars with my parents over the weekend. We spent days scouring over used cars lots and wasting time with pushy salesman, until we arrived at West County Honda. We were greeted firsthand

3
★★★★★

I am a recent college graduate and was looking at new cars with my parents over the weekend. We spent days scouring over used cars lots and wasting time with pushy salesman, until we arrived at West County Honda. We were greeted firsthand

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I normally don't write reviews but I felt obligated to after I came accross all of these negative reviews. Perhaps people are more likely to write negative than positive reviews because they expect excellence or these reviews were done by

3
★★★★★

I normally don't write reviews but I felt obligated to after I came accross all of these negative reviews. Perhaps people are more likely to write negative than positive reviews because they expect excellence or these reviews were done by

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Yikes! This is definitely not the old Steven Vincel Honda. Buy or have your car serviced elsewhere. I wish I had read the reviews here and elsewhere before I took the slimy plunge.

3
★★★★★

Yikes! This is definitely not the old Steven Vincel Honda. Buy or have your car serviced elsewhere. I wish I had read the reviews here and elsewhere before I took the slimy plunge.

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DON'T GO HERE! We've never been to a more crooked dealership! Our leasing representative actually changed the numbers on our paperwork after we signed the deal. CHANGED THE NUMBERS! What a CROOK!

When we caught it, the sales manager

3
★★★★★

DON'T GO HERE! We've never been to a more crooked dealership! Our leasing representative actually changed the numbers on our paperwork after we signed the deal. CHANGED THE NUMBERS! What a CROOK!

When we caught it, the sales manager

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You should be very careful dealing with these people. They will tell you one thing and then do something completely different. We spent the better part of six hours trying to buy a car. I have never been so jerked around as I was with

3
★★★★★

You should be very careful dealing with these people. They will tell you one thing and then do something completely different. We spent the better part of six hours trying to buy a car. I have never been so jerked around as I was with

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The sales people there need to take special lessons on something called Professional Ethics and basic lessons on not saying LIES

Reasons to avoid them

1. They LIE LIE and LIE about everything.
2. They know nothing about treating a

3
★★★★★

The sales people there need to take special lessons on something called Professional Ethics and basic lessons on not saying LIES

Reasons to avoid them

1. They LIE LIE and LIE about everything.
2. They know nothing about treating a

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Pay attention to the title of my review. They will lie to you again and again.\r
\r
BILL lied to my face with my wife present and other salesmen. I guess I should not get too specific (I meant to say: BILL, the spikey white-haired lying

3
★★★★★

Pay attention to the title of my review. They will lie to you again and again.\r
\r
BILL lied to my face with my wife present and other salesmen. I guess I should not get too specific (I meant to say: BILL, the spikey white-haired lying

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This is one of the worst car dealerships I've ever been to. They will repeatedly try to add in hidden fees, throw curveballs at you, promise one thing and do another, and overall just treat you like crap. Trying to reach anyone to do

3
★★★★★

This is one of the worst car dealerships I've ever been to. They will repeatedly try to add in hidden fees, throw curveballs at you, promise one thing and do another, and overall just treat you like crap. Trying to reach anyone to do

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We needed a new mini van and had 2 in mind. Either the Toyota Sienna or the Honda Odyssey. I test drove a Sienna with a pushy salesman that really got under my skin. Then we went to Steven Vincel and met Mike Knollhoff who was not pushy at all. He told us to go test drive it and take our time. I liked that. From the beginning, I liked the Odyssey better. We ended up getting the Odyssey and absolutely love it. If you are looking to buy a new Honda without the pushy sales people, I highly recommend buying here.

5
★★★★★

We needed a new mini van and had 2 in mind. Either the Toyota Sienna or the Honda Odyssey. I test drove a Sienna with a pushy salesman that really got under my skin. Then we went to Steven Vincel and met Mike Knollhoff who was not pushy at all. He told us to go test drive it and take our time. I liked that. From the beginning, I liked the Odyssey better. We ended up getting the Odyssey and absolutely love it. If you are looking to buy a new Honda without the pushy sales people, I highly recommend buying here.

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It was my first time in this dealership last week and it was better then expected. Great product represented by the best people...Keep it going guys and gals.

Again I was handled as a first class customer.

5
★★★★★

It was my first time in this dealership last week and it was better then expected. Great product represented by the best people...Keep it going guys and gals.

Again I was handled as a first class customer.

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.

worst dealership around!! they are very sneaky and backstabbing crew. do not get your car serivced there at all. go to another honda place even if the drive is further away. trust me !!!

0
★☆☆☆☆

worst dealership around!! they are very sneaky and backstabbing crew. do not get your car serivced there at all. go to another honda place even if the drive is further away. trust me !!!

Pros: nothing

Cons: everything

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I took my Honda Civic in for an oil change, the service advisor called me to the desk and told me my front brake pads were worn out and I needed a brake fluild flush. This would cost $99 + $139. I told him I couldn't do it that day, he warned me that I would ruin my brake rotors and it would cost me hundreds of dollars. So I bought pads and brake fluid to replace the pads myself, as I go to remove the old pads I see both pads are 1/4" thick, I check the other side, same result. According to their Multi-Point Inspection form if the pads are greater then 7/32" they should be in the green, not the red, or even the yellow rating. All I can conclude is they were trying to perform work that didn't need to be done.

2
★★☆☆☆

I took my Honda Civic in for an oil change, the service advisor called me to the desk and told me my front brake pads were worn out and I needed a brake fluild flush. This would cost $99 + $139. I told him I couldn't do it that day, he warned me that I would ruin my brake rotors and it would cost me hundreds of dollars. So I bought pads and brake fluid to replace the pads myself, as I go to remove the old pads I see both pads are 1/4" thick, I check the other side, same result. According to their Multi-Point Inspection form if the pads are greater then 7/32" they should be in the green, not the red, or even the yellow rating. All I can conclude is they were trying to perform work that didn't need to be done.

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.

This is a really good dealership if you are looking to buy a Honda. They have a wide selection, are easy to get to with a location on Manchester, and the salesman have all been very nice and educated on the cars without being pushy and obnoxious like so many car salesman are. They also sell used cars and have a nice selection as well on those. Prices are reasonable, but shop around anyway so you know what a deal is.

4
★★★★☆

This is a really good dealership if you are looking to buy a Honda. They have a wide selection, are easy to get to with a location on Manchester, and the salesman have all been very nice and educated on the cars without being pushy and obnoxious like so many car salesman are. They also sell used cars and have a nice selection as well on those. Prices are reasonable, but shop around anyway so you know what a deal is.

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.

When they first redid their showroom and motif years ago, I was put off by the young and preppy look. Made them look snobbish. Seems they've toned down and have improved on customer service. They also may be able to provide the best deals in town based on my experience anyway. However, I think with any dealership, your mileage may vary. Their service area is competent and in my opinion, better (cheaper and better quality or work) than other Honda dealers.

PROS: Okay Honda dealer
CONS:

4
★★★★☆

When they first redid their showroom and motif years ago, I was put off by the young and preppy look. Made them look snobbish. Seems they've toned down and have improved on customer service. They also may be able to provide the best deals in town based on my experience anyway. However, I think with any dealership, your mileage may vary. Their service area is competent and in my opinion, better (cheaper and better quality or work) than other Honda dealers.

PROS: Okay Honda dealer
CONS:

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.

This was the fastest deal of my life. I knew what I wanted, and they didn't mess around at all. Just explained what they could do and we came out with a great deal.

4
★★★★☆

This was the fastest deal of my life. I knew what I wanted, and they didn't mess around at all. Just explained what they could do and we came out with a great deal.

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.

This is a great place to go to get your car fixed or buy a honda. The sales staff are so professional. They wont chase you around the parking lot. They have a lot of class and the dealership is beautiful. The service department is great as well! They get your car done right and on time. I would highly recommend getting your Honda from them.

PROS: Staff is fantastic.
CONS: No Cons!!

5
★★★★★

This is a great place to go to get your car fixed or buy a honda. The sales staff are so professional. They wont chase you around the parking lot. They have a lot of class and the dealership is beautiful. The service department is great as well! They get your car done right and on time. I would highly recommend getting your Honda from them.

PROS: Staff is fantastic.
CONS: No Cons!!

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Message from West County Honda

Allow me to introduce the All New West County Honda (formerly Stephen Vincel Honda). My name is Bill Cafarella and I am very excited about the opportunity to serve our customers here in the West County area. As one of the owners, I have an extensive background with Honda across the nation, and have managed the largest Honda dealership in the country. I know first hand, what it takes to run a successful car dealership in this new era. Customer satisfaction is a term that is thrown around way too loosely these days. That's why I make certain that everyone at West County Honda shares the same vision to meet our customers expectations at every level. So not only do you get the lowest pricing in the St. Louis area, but you get second to none service by people who really know their product. Everyone here at West County Honda wants to truly earn your business and make you a customer for life.



I look forward to seeing you soon.



Bill Cafarella

Owner/General Manager

More about West County Honda

We have one of the most extensive new and used inventories in the St. Louis area, and a service station that is second to none. We will do everything possible to make your experience with us unforgettable.

 

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