Ennis Appliance Center

★★★★☆
  • 16 Business Loop 70 E

    Columbia, MO 65203

    Map & Directions
  • 573-442-1117

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I bought a Kitchen Aid refidgerator a few months ago. The first one they brought had a dent in the side. The service department didn't really want to replace it, but wanted to give me $100 back on a $2500 refridgerator. They finally replaced it.

The left door never closed on its own. Their service men came out stated that they noticed all the ones on the showfloor do the same thing. They would speak to someone back at the store and get back with us. No one called. They also raised the front legs in hopes that it would help. It didn't. In fact the doors were now out of alignment.

Called the service department 5 weeks ago, spoke to the owner. He told me that wascharacteristic of the way those doors worked. I told him I wanted the legs lowered and the doors aligned. He told me they would come back out and fix it. Haven't heard another word.

The owner bragged about what great service they provided. LOL

I will be sending this link to the owner. We will see if there is any responses.

1
★☆☆☆☆

I bought a Kitchen Aid refidgerator a few months ago. The first one they brought had a dent in the side. The service department didn't really want to replace it, but wanted to give me $100 back on a $2500 refridgerator. They finally replaced it.

The left door never closed on its own. Their service men came out stated that they noticed all the ones on the showfloor do the same thing. They would speak to someone back at the store and get back with us. No one called. They also raised the front legs in hopes that it would help. It didn't. In fact the doors were now out of alignment.

Called the service department 5 weeks ago, spoke to the owner. He told me that wascharacteristic of the way those doors worked. I told him I wanted the legs lowered and the doors aligned. He told me they would come back out and fix it. Haven't heard another word.

The owner bragged about what great service they provided. LOL

I will be sending this link to the owner. We will see if there is any responses.

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Ennis has wonderful service even on appliances they don't sale. Great employees, very helpful and I felt very well treated as a customer.

5
★★★★★

Ennis has wonderful service even on appliances they don't sale. Great employees, very helpful and I felt very well treated as a customer.

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While my husband and I both think it is very important to support local business, sometimes you pay a higher price for that support but not at Ennis! The prices are low and the service is more than FANTASTIC! We have been customers with them for years and when we call for service for an appliance, they are there that day! We have bought 4 of the 5 appilances that we currently have in this house! They are profesional and curtious. They deliver for free and haul away your old appliance! Once, they took our old appliance to a friends house since it was still working! They have the most up to date appliances and the showroom even has a kitty or two running around it!

PROS: Professional, competitve prices, great service after the sale
CONS:

5
★★★★★

While my husband and I both think it is very important to support local business, sometimes you pay a higher price for that support but not at Ennis! The prices are low and the service is more than FANTASTIC! We have been customers with them for years and when we call for service for an appliance, they are there that day! We have bought 4 of the 5 appilances that we currently have in this house! They are profesional and curtious. They deliver for free and haul away your old appliance! Once, they took our old appliance to a friends house since it was still working! They have the most up to date appliances and the showroom even has a kitty or two running around it!

PROS: Professional, competitve prices, great service after the sale
CONS:

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