American Cleaners

★☆☆☆☆
38.4738 -90.3044
Map and Directions to American Cleaners

314-892-9773

5452 Telegraph Rd

Saint Louis, MO

63129

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About American Cleaners

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Personal Services

Personal Services
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Reviews 1 - 8 of 8.
.

DO NOT PATRONIZE THIS PLACE OF BUSINESS. Took about a dozen shirts in to get cleaned and one of them had a huge hole in the front of it. When I took the shirt back up to them they sent it off to the customer service branch. When I went back to pick it up, the hole was still there. The lady claimed that none of the machinery could cause a hole like the one they put into it. I called customer service and the lady was unwilling to help. When i tried to plead my case to the lady that they caused the hole, I was immediately hung up on. They could care less. I called everyone I know who uses their services and Im pretty sure i convinced them to not use them anymore.

1
★☆☆☆☆

DO NOT PATRONIZE THIS PLACE OF BUSINESS. Took about a dozen shirts in to get cleaned and one of them had a huge hole in the front of it. When I took the shirt back up to them they sent it off to the customer service branch. When I went back to pick it up, the hole was still there. The lady claimed that none of the machinery could cause a hole like the one they put into it. I called customer service and the lady was unwilling to help. When i tried to plead my case to the lady that they caused the hole, I was immediately hung up on. They could care less. I called everyone I know who uses their services and Im pretty sure i convinced them to not use them anymore.

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.

I have several pants to ask them help repair, when I got back my pants, I found they are shorter than what I required, when I ask them to measure in front of me and prove their measurement is fine, they even totally denied, they realized their fault but they denied! How awful! really feel so helpless, and all of them are brand new expensive pants!

1
★☆☆☆☆

I have several pants to ask them help repair, when I got back my pants, I found they are shorter than what I required, when I ask them to measure in front of me and prove their measurement is fine, they even totally denied, they realized their fault but they denied! How awful! really feel so helpless, and all of them are brand new expensive pants!

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.

They even asked you pay first and then show your stuff when you go to the store to pick your dress , once you find that the dress is ruined, then what they told you is - "I do not know". however, they already took your money. This is exactly what I experienced. I feel like it's completely a rip-off. and they even lost one of my pants. do not know when they can find it. no explaination, no aplogize, and I have to call them to check every other day, anyway that's my favorite pant, and expensive. what a pain!! they seemed like nothing happened. Never count on they could do anything for you to compensate you!! TAKE YOUR CLOTHES ELSEWHERE TO SAVE YOURSELF THE TROUBLE AND AVOID ANGER

1
★☆☆☆☆

They even asked you pay first and then show your stuff when you go to the store to pick your dress , once you find that the dress is ruined, then what they told you is - "I do not know". however, they already took your money. This is exactly what I experienced. I feel like it's completely a rip-off. and they even lost one of my pants. do not know when they can find it. no explaination, no aplogize, and I have to call them to check every other day, anyway that's my favorite pant, and expensive. what a pain!! they seemed like nothing happened. Never count on they could do anything for you to compensate you!! TAKE YOUR CLOTHES ELSEWHERE TO SAVE YOURSELF THE TROUBLE AND AVOID ANGER

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.

They lost some of my clothes, and I was able to tell them what some of them were, and they pretty much told me its my fault.

Their comment - We checked the whole store
My comment - I checked my whole closet.

All I can do is go somewhere else..............

1
★☆☆☆☆

They lost some of my clothes, and I was able to tell them what some of them were, and they pretty much told me its my fault.

Their comment - We checked the whole store
My comment - I checked my whole closet.

All I can do is go somewhere else..............

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.

Very dissatified with their attitude after ruining a dress that had been dry cleaned several times before at another service. Their comment was the label statement "Dry clean only" means put chemicals on the whole garment, plastic beads and all. Do they not have a brain to only treat the fabric! The decorative beads melted. The dress was from London and cannot be replaced. TAKE YOUR CLOTHES ELSWHERE! WARNING!!

1
★☆☆☆☆

Very dissatified with their attitude after ruining a dress that had been dry cleaned several times before at another service. Their comment was the label statement "Dry clean only" means put chemicals on the whole garment, plastic beads and all. Do they not have a brain to only treat the fabric! The decorative beads melted. The dress was from London and cannot be replaced. TAKE YOUR CLOTHES ELSWHERE! WARNING!!

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.

I have been a customer of American Cleaners in Maryland Heights for several years. I have always felt they were a little expensive, however, over the past year or so, I have had three seperate bad experiences. First, I took in one pair of pants to be cleaned with the same day service. When I arrived after 5:00 (they were to be ready at 4:00) they were not able to locate my slacks! I was paniced by the time they finally did find them, as I needed them right away. They did not appear to be clean. They lint rolled them in front of me and handed them over. In my second missing clothes incident, I took in several items and did not look at them when I picked them up. All of my clothes were there - except my slacks and I had someone else's pants instead!! It took a while for them to track down my missing clothes and make the exchange. The final straw came when I took an $88.00 white shirt in to be cleaned. I dropped it off wth a jacket and they were returned to me with the jacket in front. I did not take it out to inspect before I left. When I took it out of the bag at home, the blouse had BLACK stains all over it, including ones that went through to the back that were NOT there when I dropped it off! It was taken back to them and they tried twice to remove the stains. They were rude and argumentative each time stating that they were not responsible for the stains. I was told that someone from customer service called me when they did not and she was impossible to reach. I finally gave up. I replaced the blouse and I am determined never to return to American Cleaners. I suggest you save yourself the trouble.

1
★☆☆☆☆

I have been a customer of American Cleaners in Maryland Heights for several years. I have always felt they were a little expensive, however, over the past year or so, I have had three seperate bad experiences. First, I took in one pair of pants to be cleaned with the same day service. When I arrived after 5:00 (they were to be ready at 4:00) they were not able to locate my slacks! I was paniced by the time they finally did find them, as I needed them right away. They did not appear to be clean. They lint rolled them in front of me and handed them over. In my second missing clothes incident, I took in several items and did not look at them when I picked them up. All of my clothes were there - except my slacks and I had someone else's pants instead!! It took a while for them to track down my missing clothes and make the exchange. The final straw came when I took an $88.00 white shirt in to be cleaned. I dropped it off wth a jacket and they were returned to me with the jacket in front. I did not take it out to inspect before I left. When I took it out of the bag at home, the blouse had BLACK stains all over it, including ones that went through to the back that were NOT there when I dropped it off! It was taken back to them and they tried twice to remove the stains. They were rude and argumentative each time stating that they were not responsible for the stains. I was told that someone from customer service called me when they did not and she was impossible to reach. I finally gave up. I replaced the blouse and I am determined never to return to American Cleaners. I suggest you save yourself the trouble.

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.

Even with their regularly printed coupons, American Cleaners is on the high end for what you get. Their location is convenient, large and bright and the coupons give you the perception of a good deal but you are better off trying one of the other dry cleaners located on Telegraph. They do have great shirt service at fair prices so if that' s your big need, they are easy to get to!

2
★★☆☆☆

Even with their regularly printed coupons, American Cleaners is on the high end for what you get. Their location is convenient, large and bright and the coupons give you the perception of a good deal but you are better off trying one of the other dry cleaners located on Telegraph. They do have great shirt service at fair prices so if that' s your big need, they are easy to get to!

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.

I wouldn't recommend these cleaners because they are SO expensive. I took some curtains to these people and they wanted $37.00 just to clean them, the place down the street charged me $12.50.

PROS: Big building, visible
CONS: PRICE

2
★★☆☆☆

I wouldn't recommend these cleaners because they are SO expensive. I took some curtains to these people and they wanted $37.00 just to clean them, the place down the street charged me $12.50.

PROS: Big building, visible
CONS: PRICE

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