Mc Kowen, Ray C, Dds - Mc Kowen Family Dental

★★★☆☆

About Mc Kowen, Ray C, Dds - Mc Kowen Family Dental

Categories
Hours
Mon 8:30am-6pm, Tue-Thu 8am-5pm, Fri 8am-3:30pm

Health & Medical

Health & Medical
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This practice now thinks it's a privilege to go there. Once that happens, its usually the beginning of a business demise. They are extremely unaccommodating. My issue first started when I waited 8 months to get in for a checkup. The day I finally arrived, I was 7 minutes late. Keep in mind I typically wait 15-20 minutes every time I've went. But since it was me that was a tad behind, after waiting 8 months, they refused to even do my cleaning . The hygienist was extremely rude. They're way to fix the problem was to reschedule me, which I had already waited forever, and work out of town, so it's very inconvenient. I explained this, but they did not care. I wrote the dentist a letter himself, and as opposed to apologizing, he did nothing but make excuses. I then experience the same issue with trying to reschedule again since I never did, all they did was explain how busy they were and what a big office they are. I will never recommend anyone there, and they honestly have the impression that it is an absolute privilege to go there, not a privilege to serve you. I cannot explain how poor the customer service is.

1
★☆☆☆☆

This practice now thinks it's a privilege to go there. Once that happens, its usually the beginning of a business demise. They are extremely unaccommodating. My issue first started when I waited 8 months to get in for a checkup. The day I finally arrived, I was 7 minutes late. Keep in mind I typically wait 15-20 minutes every time I've went. But since it was me that was a tad behind, after waiting 8 months, they refused to even do my cleaning . The hygienist was extremely rude. They're way to fix the problem was to reschedule me, which I had already waited forever, and work out of town, so it's very inconvenient. I explained this, but they did not care. I wrote the dentist a letter himself, and as opposed to apologizing, he did nothing but make excuses. I then experience the same issue with trying to reschedule again since I never did, all they did was explain how busy they were and what a big office they are. I will never recommend anyone there, and they honestly have the impression that it is an absolute privilege to go there, not a privilege to serve you. I cannot explain how poor the customer service is.

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Last April my wisdom tooth coming in became infected and I was in terrible pain and could barely open my mouth. They got me right in and were some of the nicest people you have ever met. Dr. Chris is extremely nice and has a great sense of humor (I have been to other dentists who are pretty mean). The staff is also likewise nice and professional.

I have since been back and they are still great for even routine visits. I strongly recommend McKowen Family Dental.

5
★★★★★

Last April my wisdom tooth coming in became infected and I was in terrible pain and could barely open my mouth. They got me right in and were some of the nicest people you have ever met. Dr. Chris is extremely nice and has a great sense of humor (I have been to other dentists who are pretty mean). The staff is also likewise nice and professional.

I have since been back and they are still great for even routine visits. I strongly recommend McKowen Family Dental.

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Chris McKowen of McKowen Family Dental is a very good dentist. He is friendly and has a friendly staff that is very helpful. I have had no billing problems and they are actually a preferred provider for my Guardian Dental insurance so I get a discount. Scheduling appointments is always an issue with dentists, but they do a really good job of getting you in when you want.

4
★★★★☆

Chris McKowen of McKowen Family Dental is a very good dentist. He is friendly and has a friendly staff that is very helpful. I have had no billing problems and they are actually a preferred provider for my Guardian Dental insurance so I get a discount. Scheduling appointments is always an issue with dentists, but they do a really good job of getting you in when you want.

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