Affton Lawn Equipment, Inc.
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Insider Pages Reviews for Affton Lawn Equipment, Inc.
A nice looking business with a good selection of products, but be careful when it comes to repairs. They charge a $40 diagnostic fee that they do inform their customers about ahead of time. Instead, they'll tell you that they "will call before doing any estimated repairs." They will make the call, but if you decide against the work--$40. Perhaps this is a necessary fee, but they would be more reputable and honest by communicating their policy to their customers.
Posted 07/06/09 | Report Abuse
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Buyer Beware
by rebounder
Nice folks, but be very careful on purchases. Long lead times on repairs plus hidden charges. They will look to blame you for any problem with your small engine--including the use of ethanol, as if the consumer can somehow control what oil companies produce. They may under-estimate the problem with your mower or weedeater in order to collect the minumum $40 diagnostic charge.
Better to go to the big chains and save a few dollars and take your chances with repairs. Affton Lawn can not help you when things go wrong.
Pros: Good selection of products
Cons: Poor customer service
Posted 07/08/09